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Roselinlin

How would you rate Roselinlin?
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Georgia
1 review
0 helpful votes
Follow Justina E.
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Very good prices!
December 6, 2020

These shirts were for my daughter, she loves them, she finds them comfortable and beautifully styled, she has trouble getting the sizes she needs elsewhere, we will deal with this website again. Great service, price ect. Thank you!

Date of experience: December 5, 2020
California
1 review
0 helpful votes
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Before I was skeptical of ordering from this boutique on the web. I had a chance. And it was worth every penny. Although the clothes are reasonably priced, the quality they offer is amazing. Sometimes though there is a delay in shipping. So you have to be patient, but the customer service is very friendly and helpful.

Date of experience: August 27, 2021
Spain
1 review
0 helpful votes
Follow Genara L.
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Good size of my new blouse, good quality and fast delivery. I always go to this online store for what's hot right now. Delivery within one to two weeks, I have never had any problem with returning items.

Date of experience: April 22, 2020
New York
1 review
3 helpful votes
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I have made several purchases of clothes in this online clothing store. The online process was very easy to do! I have ordered several blouses and a sweater, I was very happy with all! Customer service handled my questions in a timely manner via email, even when I asked for too small an order, they responded quickly and helped me get the correct size. I like to track shipments, you know exactly when they will arrive!

Date of experience: March 16, 2021
Germany
1 review
0 helpful votes
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I had to return a beautiful dress that I bought for my niece, it was my fault, is that I chose the wrong size. He received professional help from a girl here. I felt really bad, but she made me feel so much better by giving me a store credit. And an opportunity to buy again. Thanks for great service.

Date of experience: April 3, 2020
Kentucky
1 review
8 helpful votes
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Terrible!
May 31, 2022

I had ordered several items and their sizes are not true. Returned to the only address shown on my paperwork but apparently that is not correct. Their customer service states the return department is in China. Showed them tracking information and the package was received in their New York location. Was told I could check with the carrier I used to retrieve the package (too late). So they have my money and the merchandise. I will never order from them again and I urge others not to either. A $100 plus lesson learned.

Date of experience: May 31, 2022
Miss W. Roselinlin Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

In order to reduce unnecessary hassle for customers with returns, we are currently offering partial refunds while you continue to hold the item. Sorry for not satisfying you

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@roselinlin.com or by chat online.

Roselinlin is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

GB
1 review
0 helpful votes
Follow Emma B.
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Very good material for my new blouse, I had no problem with the sizes, even considering that they were not clothes for me, but for my sister as a gift. What you have to do is be guided by the indications of measurements according to size. And meter in hand, choose the right size, the design is very beautiful. Remarkably, the day arrived that indicated that it would arrive. A success without a doubt, it is already a reference store.

Date of experience: July 21, 2021
Ireland
1 review
30 helpful votes
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I got most of my clothes after 7 weeks but one pair of trousers went missing, after emailing them they got back to me and told me they were send in a different parcel. I waited another 7 weeks and finally they arrived. After a few hours wearing them they fell apart at the inside seem. I am disappointed, they were a lovely fit but the way they are stitched is not good at all.

Date of experience: July 2, 2020
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Connecticut
2 reviews
4 helpful votes
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Ordered a dress that arrived with a grease stain across the chest. They asked for pictures for "proofs" which I sent and then they went silent. Continued requests through their email generate an auto reply telling me I can either send items back to China at my expense or they will refund me 10% of the cost of the item. There is no phone number no way to make it with them other than this email address. In addition to the stain, the dress came out of the packaging smelling horribly of chemicals in the material was not really "linen" as described. There is no size tag or other tag on it and it was clear in a very poorly and have lots of loose threads hanging out. Nothing short of junk.

Date of experience: August 3, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

GB
1 review
1 helpful vote
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Amazing clothing
June 29, 2020

I love the clothing line at this boutique. It is flattering, easy to use, quality and reasonably priced.
The only problem I had was that they ran out of my size when I wanted to buy things, even new items, which I would have thought would be a lot of stock.
The stores are great and the staff is friendly. It's nice to be able to go online after being in the store and buy the outfit I can't stop thinking about.

Date of experience: June 29, 2020
Sweden
1 review
0 helpful votes
Follow jessica m.
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I have ordered many times for my own good. They always have a wide range of clothing, accessories, shoes and beauty products at low prices. Shipping is all wrapped securely and beautifully. There are always discounts that make it fun to explore the products they have.

Date of experience: July 22, 2020
Indiana
1 review
0 helpful votes
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Don't order from this company! They are located in China and my order looked nothing like their advertisements! They were gigantic and when I tried to return them, they gave me a fake pre-printed label with an address that did not exist. This is a scam!

Date of experience: May 18, 2021
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Illinois
1 review
0 helpful votes
Follow Menisse A.
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I have ordered many clothes from this website and so far everything has been true to size, comfortable and affordable! Shipping usually takes 1 to 2 weeks. They are the new leaders of fashion but of better quality and on the internet!

Date of experience: February 5, 2021
California
1 review
4 helpful votes
Follow Lana V.
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I used google image search (you can find instructions on how to do it online) to check on a skirt I liked on this site and the result list came up with multiple pages of various sites that apparently sell this product. I would be very cautious to buy from a company with this business model, obviously not based on name recognition and customer satisfaction.

Date of experience: July 27, 2019
Cnicv C. Roselinlin Rep
over a year old

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

GB
1 review
0 helpful votes
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Excellent experience.
October 16, 2020

I have made several purchases online on this website and have had an excellent experience. My latest purchase is skinny pants that shipped super fast, they are so cute and they fit me so well. I will definitely wear them again when I need new clothes.

Date of experience: October 16, 2020
GB
1 review
0 helpful votes
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I love Roselinlin!
October 17, 2020

It is always such a pleasant experience to order clothes on this website, I literally check every week to see that there are newcomers. It really saved me, less hassle than going to a physical store for me. Add more bridesmaids dresses!

Date of experience: October 17, 2020
California
1 review
0 helpful votes
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Good value for money for online consumers looking for bargains on clothing and fashion enthusiasts. The customer service is also excellent, especially the chat support that has been able to answer all the questions and give recommendations when choosing between products. Highly recommended for future purchases.

Date of experience: August 11, 2021
GB
1 review
0 helpful votes
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Great clothes
August 27, 2020

As always with my online purchases here, speed of delivery. Great clothes and very well presented in the box. I have returned a pair of pants because I did not like how it fit, and the return process has been very easy.

Date of experience: August 26, 2020
Virginia
1 review
9 helpful votes
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RIP OFF - RUN AWAY
May 22, 2019

Extremely poor quality, only one piece out of 5 arrived. The fabric is not cotton - there are no percentages on the label, but I doubt there is more than 1% cotton in it. Notice how blurry the pictures are of the fabric? The fit is horrible. Returns must be shipped to China at your expense, or they've offered a 15% refund to pay for a tailor to fix the fit - seriously? Trying to cancel the order, but impossible. So sorry I gave them a dime. It appears I'm out at least $100+. Expensive lesson - RUN FROM THIS SITE.

Date of experience: May 22, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

GB
1 review
0 helpful votes
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Ready!
June 21, 2020

I was hesitant to buy from this online store, but I'm so glad I did. The items arrived in the next few in perfect condition, the material is of good quality and are as seen online, models with excellent design, very good customer service. Thank you.

Date of experience: June 20, 2020

Overview

Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 23rd among Women's Clothing sites.

service
115
value
114
shipping
113
returns
104
quality
109
+241