The materials they use for the clothing is the worth!, I give it zero quality! All made in China and when you want to return something here how it is: (email from their customer service to me) "Our return center is located in Guangzhou, China. According to our return policy, customer is responsible for return shipping cost and any other related return charges (including possible custom fee). Your refund will be processed after our return center received and inspected the return package." think twice!
This is the second time I shop here, and it definitely won't be the last. I don't buy online often. This is because it is difficult to reach companies if something goes wrong or when trying to return an item, but my first outfit came very fast and the standard and quality are out of this world. Silk is double lined and very comfortable, not to mention how it stands out from the crowd, how pretty!
The only way to buy these days with so many specials and offers is that it is difficult to see them all, unless you enjoy browsing for hours and hours... I have had no problems and I have bought clothes from here at least 20 times.
I was really happy with the whole experience. Good selection of garments, well made and just what I was hoping for. Service was prompt and really fast delivery considering I live halfway around the world from you guys. What's not to like about that. Thanks again.
After the initial reservations about whether this type of service was for me, I have been more than impressed with the efficient and complete service. Really easy to organize and both dresses I bought were really lovely, only one beats the other. The delivery service has been brilliant so far, I will be spreading my voice among my friends and singing praises of this page.
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I have been using this online boutique for 3 years and I love it. It has so many products to offer with great discounts. The purchase process is super easy, I go through PayPal that makes the order be done with the click of a button. The delivery process is relatively quick, all my orders have arrived on time, and all have been securely packaged.
It was my first time ordering here, unfortunately I ordered too large a size but they offered me a refund, I'm over the moon! The best customer service! I will always be a customer, the clothes are of immaculate quality! The girl who attended my case was fast and very professional! Thank you very much!
Hoping you read this before you get taken. More and more I only do business with companies stateside. I don't care what the "value" is because the folks in China see us as gullible targets. Luckily I reviewed before I sent my order. American buyers BEWARE!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I have made multiple purchases of clothing and accessories with this website and it was a simple process, with clear information on when to expect the products (after the sale is finalized). I like being able to log into my account again to see the status.
I can't say enough about this online boutique because I recently found great service from them. I bought a necklace with green enamel tassels, and it was in perfect condition. I received my product on time. So I give them high-rated reviews. And finally I also recommend it to all my friends, colleagues and family.
After I received my order of shirts and pants, none of them fit. Why? Because they are made to fit small Chinese people, not Americans. It will take a month to get the clothes, because they come from China, then when I wanted to send them back, the company wanted me to not just tell about why they didn't fit, but wanted photos, and I was to pay for them to be sent from China, and then they would decide weather or not I would be reimbursed. I purchased an extra large, and they're 'extra large' could only fit a 5'4", 130 Lb woman. In the selling picture, the pants show the bottom of the hem would hit the ankle, but on an 'American', it hits at high calf. In the United States, this is not an extra large! They will not give me my money back, so look out.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
The clothes in this online boutique are of good quality, exactly as on the web, the colors correspond, the sizes are consistent. The only bad thing is that when placing an order from another country the shipping has taken longer than expected, but not as long, I suppose because of the pandemic.
A great website! I have not had any problems with my orders on this website. Everything is of good quality for the prices. Wide range of clothing designs. I always look forward to when my orders arrive because I know that the items will not be questionable like those on other sites.
RoseLinLin offers clothing made of linen or cotton/linen, but sends cotton/polyester. Beware: false advertising/Bait & Switch. Will not pay a dime for stuff I did not order, not for clothing nor for shipment nor for return. Email exchange dragging on forever now. Chase not responding to payment dispute, neither. Not yet, anyway.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I ordered some clothes online here, all of which were shipped quickly and arrived here when expected. Everything is of great quality and looks even more amazing than online! I will definitely buy here again. In fact, I will probably use this website for all my clothing shopping needs from now on.
Nothing on the website is what you will receive. They use high quality fashion shots showing cotton, linen, silk fabrics, and all you get is rubbish polyester print knock offs. If you try to return the process is also a scam, as they clearly say if the item is stopped in customs they will not refund (An easy loophole to avoid refunds, as they will always say its been stopped in customs, and as its in China you cant check) Return postage was $60 AUD on an order of $130, so I didn't return it as I didn't want to be more out of pocket. I took my entire order to the charity shop, and I expect they used it for rags. The full length photos are from their website, the close ups show the rubbish they send, don't be fooled like I was!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Great deals for an online home buyer who can't make it to clothing stores. A wonderful site for efficient browsing and delivery and return of purchase (if necessary). A very good public service. I have always promoted the sale of clothing from this online store to family and friends.
Shopping on the website was very easy and everything was where it should be, by category. I loved that they had a full sale of all items, you should definitely do it more often. The items I purchased here have been exactly what is advertised, have never been disappointing.
I have been buying a lot of clothes here, especially blouses and skirts for my work. Returns without complications if the garment is not right or even if you change your mind. Detailed garment information generally means that I make the right decisions and the quality is always good.
Amazing online shopping site! Impressive clothing for each figure; Great variety, fast and easy to navigate website. Fast service and reliable delivery; beautifully delivered packages. The girls here are wonderful. I am addicted! I totally recommend it to anyone who wants to buy reliable and always nice clothes online.
Overview
Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 23rd among Women's Clothing sites.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin