• Roselinlin

Roselinlin

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Overview

Roselinlin has a rating of 3.9 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service, and good quality. Roselinlin ranks 32nd among Women's Clothing sites.

  • Service
    108
  • Value
    107
  • Shipping
    105
  • Quality
    102
241
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How would you rate Roselinlin?
Top Positive Review

“Amazing quality and fast shipping”

Almendra W.
6/27/20

The clothes here are of very high quality and arrived in a few days, extremely fast shipping. Clothing is true to size. Very happy with my blouses and skirts, I will definitely buy more items right away.

Top Critical Review

“Buyer BEWARE!”

Jeanne B.
10/13/23

This company is the absolute worst quality I have ever seen in MY LIFE! Material is all transparent, poor workmanship, and after one wash (if i could wear them), will likely be the last time to be worn due to the machine tearing them up! I can't even donate these clothing. So its either throw them away, OR save them for the next time when stores can't stock enough toilet paper! I literally threw my money away.

Reviews (3,767)

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Reviews that mention popular keywords

customer service (471) clothing store (93) return address (43) return policy (74) shopping experience (59) quality clothes (86) credit card (54) return label (22) post office (27)
Thumbnail of user ursulinaw
GB
1 review
0 helpful votes
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June 27th, 2020

My dress arrived on time and fit me perfectly! I had been disappointed with many other online stores that didn't send the right clothes and some didn't even come. This online clothing store delivered exactly what I ordered and just in time for an event. My faith in online shopping has been restored. Thanks, you are so trustworthy.

Thumbnail of user susanr1553
Denmark
1 review
0 helpful votes
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November 5th, 2020

I am very happy to see that this website now use their own models and photos, whereas previously they had a reputation for using photos from other retailers leading to misleading articles. It's great to see an online boutique that really listens to their customers' feedback! I love the prices and the quality, I always get compliments when I wear these clothes because they are always in fashion and it doesn't look like the typical clothes found in the mall.

Thumbnail of user coraliam1
Spain
1 review
0 helpful votes
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July 23rd, 2020

I found clothes I want in one place at a great discount, with free gifts and extra bonus.
I will have to wait to see the product that will be delivered to me, but so far I am very happy buying here.
Thank you! :)

Thumbnail of user nicolea409
Maryland
1 review
0 helpful votes
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July 11th, 2020

I was very excited to find this site as I have been looking for pure cotton dresses and shirts for a while, which are stylish and fashionable. When I received my order, 7 of the 10 items I ordered were not only polyester, but some kind of mix such that if you rubbed the material together it left you feeling as if you had scratched a chalk board, and it actually made a noise. I suspect it had recycled plastic material. The trousers they included were so badly made that the button hold was half sewn up, and the sizing completely off.
A waste of time and money, and they want you to pay for return shipping, when they have made false representation as to the material used. They should be shut down.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user estellah6
New York
1 review
0 helpful votes
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July 26th, 2020

You can never be disappointed with the items purchased here. I just love you. It was very easy to navigate. My purchased clothes were of great quality. I simply love all the products available on the site. Prices are absolutely amazing. Definitely value for money.

Thumbnail of user lienv1
Georgia
1 review
0 helpful votes
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April 11th, 2021

I had to return a beautiful dress on this website that I bought for my niece, it was my fault, I chose the wrong size. She received professional help. I felt really bad, but they made me feel so much better by giving me a store credit and a chance to buy again. Thanks for the great service.

Thumbnail of user bettyj380
GB
1 review
0 helpful votes
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October 4th, 2020

I have made two purchases online here I have not found any problem. Both items (a pair of sandals and a business style dress) were as described and arrived on time. It is cheap but without losing quality, so I am happy to recommend it.

Thumbnail of user gracec182
New York
1 review
0 helpful votes
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November 13th, 2019

The order and shipment were made without problems and in a timely manner. I was very satisfied But this company improved. I ordered the wrong thing for my daughter and they took care of the exchange in a pleasant and professional way, with an emphasis on making me happy. I will definitely order from them again. Highly recommended

Thumbnail of user brendar654
Pennsylvania
2 reviews
4 helpful votes
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September 29th, 2020

Their Return Policy: "... it's easy to return and receive a refund." Reality: You must return to CHINA and pay for shipping fees, customs fees, and anything else the Chinese may throw your way. It's a complete racket. They deal in English and American dollars, pose as a national business but they are located in China. Nowhere on the site will you see that, though! Only AFTER they already have your money and refuse to provide the return process they misled you to believe they offer. Plus, the merch is poor quality and they take 8 weeks to deliver, regardless of what they promise. And the quality is inferior. It's a racket! The worst site I've ever dealt with. They have many other names on the web. Noracora.com is another one. Same racket.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user joycep298
North Carolina
1 review
1 helpful vote
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January 14th, 2021

I ordered 2 items on Nov 16,2020. One item was delivered on Dec 22,2020. The other item seems to have been stuck in Atlanta since 12/21/20 according to the tracking information. There is no phone number to contact them. I've written repeatedly to their customer service and they have done nothing but tell me I need to wait longer, although it's already been almost 2 months. I said I want a refund but they ignore my request. Their clothes are interesting, but it takes at least a month to receive them and customer service is totally worthless. I doubt I will ever receive my item or a refund. AVOID THEM!

Tip for consumers:
The company is located in China and ships from China. It takes at least a month to receive your order and if there is a problem, there is no way to call them and online customer service is worthless.

Service
Value
Shipping
Quality
Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user pelquinr
Switzerland
1 review
0 helpful votes
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May 15th, 2020

Finally a place where REAL women can buy REAL sizes! Thank you for making my daughter smile!
I love the fact that you advertise plus size and average models in the same outfit!
Congratulations on being leaders in a world that would otherwise be shallow!

Thumbnail of user fumikos2
Australia
1 review
0 helpful votes
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August 7th, 2020

I love this online store because so far it has fashion for women more in line with the price, something that other stores do not usually do. Prices are very reasonable and delivery is very efficient and with the return label included easy return method

Thumbnail of user deolindas
Canada
1 review
0 helpful votes
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August 3rd, 2020

I enjoy looking at this online boutique. Ordering is easy and delivery is fast. Very happy with my purchases here. It is much easier to buy from the comfort of my home also knowing that there is an easy returns option

Thumbnail of user leem396
Arkansas
1 review
0 helpful votes
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July 1st, 2020

I wrote the customer service that is indicated on their website. I included all information they requested and received the same exact generic email two times. Apparently they do not take returns. Clothes are not as pictured. Cheap and poorly made.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user dalinaj
Arizona
1 review
0 helpful votes
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November 21st, 2020

The order arrived earlier than estimated, it is very beautiful, as in the photo, only that the model is very thin and she looks much better, I measure 1.72 and use size 40, I asked for size L and great because I like the baggy shirt, but the dress has a rather short length, so I will wear with tights since I do not have the thighs as thin as the model in the photo. Buy again, the designs are original, nothing to do with what they sell in other chain stores or websites.

Thumbnail of user delmaw2
Washington
1 review
1 helpful vote
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September 13th, 2020

I looked at the reviews online and found no better than average overview. I tried it out and bought a $ 14 sweatshirt that looked like it should have cost $ 40. It arrived in 11 days. I am 5'8 '' and I weigh 145 pounds and I have a huge bust. It fits perfectly, it's so respectable. It basically looks like the picture. Even though this is based on a request, it was not such a bad experience at all. I will buy one more time

Thumbnail of user mariel326
Florida
1 review
0 helpful votes
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August 5th, 2020

I have been a EziBuy customer for over 2 years and have purchased many items and am very happy with the range, price, and hassle free return policy. I have recommended my friends and they are also very happy with their purchases. I hate that you try to find something that I like to fit (since I have a bigger size), but here they have a wide range of more styles that are stylish and don't make me feel like I'm using a tent. I love how easy the whole online shopping experience is.

Thumbnail of user majob
Switzerland
1 review
0 helpful votes
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September 18th, 2021

Really happy with my leggings and my top. Very comfortable and of quality! I'll get another pair when there's another sale that's for sure. I bought myself a medium blouse (I usually wear large) and this was absolutely fine, possibly it would have been too large if it was large. The big pants were perfect

Thumbnail of user lucys132
Lucy S.
Texas
2 reviews
3 helpful votes
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August 29th, 2019

I am NOT satisfied with the clothes I got shipped!! On their Website the clothes looks so nice! But, when you get it...the size is smaller then what you order! Like by 2 sizes!!! I will never buy from them AGAIN!!!!

Thumbnail of user simong82
GB
1 review
12 helpful votes
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July 5th, 2019

You have been warned... it's a switch and bait scam. We have started a Paypal resolution claim for a full refund. Paypal will ask you to return to China on tracked postage that will likely cost more than your purchase. All part of the scam. Paypal should not be associated with this company, but only see $$$ at the bottom line. They will NOT protect you.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user lizp107
Australia
1 review
4 helpful votes
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June 13th, 2019

I ordered a Linen/Polyester dress with a necklace included and received a Cotton/Polyester one. When I questioned this and the fact that I did not receive the necklace they said it was a mistake on their part. No attempt on their part to update the website has been made. Save your money, there are plenty of honest suppliers out there.
I also ordered 2 pairs of pants. Even though the labels show the same size, they are clearly not and the quality is rubbish.
One very unhappy customer and I hope I can spare others the grief. STAY AWAY from this site!

Tip for consumers:
Just don't waste your money on this company. Postage costs to return is not viable.

Products used:
I will probably throw my purchases away as the quality is rubbish.

Service
Value
Returns
Quality
Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user sophiei13
GB
1 review
0 helpful votes
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May 1st, 2021

When I needed to get information about my clothing order here that was not available in the generic questions and answers, I contacted their customer service by email. I contacted a representative almost instantly and they gave me the answer immediately.

Thumbnail of user traceyl83
Malaysia
1 review
3 helpful votes
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January 18th, 2020

It is always tricky to purchase any cloth online but the quality was good. Unfortunately, some of them didn't fit. So I contacted the customer service through E-mail and they responded within a day. The response was pleasant and very easy to work with. They resolved the issue right away and I am pretty satisfied.

Thumbnail of user christar33
New Zealand
1 review
0 helpful votes
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September 10th, 2020

Great experience. I have been a loyal customer of this online boutique for many years. I love the quality of the clothes and their return policy. I just experienced A + customer service, they were very helpful, efficient and friendly. I personally work in customer service, so it is really comforting to find a website that truly puts the needs of its customers first. Thank you.

Thumbnail of user amelian11
Italy
1 review
0 helpful votes
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February 26th, 2020

I find amazing deals! Quality and comfort for a great price. I've had a few returns that went very smoothly, one return got a bit mixed up, but in the end, got it right! Very pleased with the company! Thank you!

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Miss W.

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