• Roselinlin

Roselinlin

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Overview

Roselinlin has a rating of 3.9 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service, and good quality. Roselinlin ranks 32nd among Women's Clothing sites.

  • Service
    108
  • Value
    107
  • Shipping
    105
  • Quality
    102
241
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How would you rate Roselinlin?
Top Positive Review

“Amazing quality and fast shipping”

Almendra W.
6/27/20

The clothes here are of very high quality and arrived in a few days, extremely fast shipping. Clothing is true to size. Very happy with my blouses and skirts, I will definitely buy more items right away.

Top Critical Review

“Buyer BEWARE!”

Jeanne B.
10/13/23

This company is the absolute worst quality I have ever seen in MY LIFE! Material is all transparent, poor workmanship, and after one wash (if i could wear them), will likely be the last time to be worn due to the machine tearing them up! I can't even donate these clothing. So its either throw them away, OR save them for the next time when stores can't stock enough toilet paper! I literally threw my money away.

Reviews (3,767)

Rating

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Reviews that mention popular keywords

customer service (471) clothing store (93) return address (43) return policy (74) shopping experience (59) quality clothes (86) credit card (54) return label (22) post office (27)
Thumbnail of user lucindat13
Estonia
1 review
12 helpful votes
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June 12th, 2020

I have several long and formal dresses from this boutique. They all fit together perfectly (which sometimes makes me panic when ordering online and being really tall), but I've never had a problem with these dresses and they are amazing quality! Customer service is amazing and she resolved my inquiry in an email, allowing me to purchase two other dresses. Do yourself a favor, ladies... go ahead!

Thumbnail of user suzannaz1
California
1 review
0 helpful votes
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November 27th, 2020

Online boutique with fast transactions and great clothes. The jumpsuit would be my favorite among all. They are very comfortable to wear and fit my butt perfectly. I have not found a similar design as good as this one.

Thumbnail of user canelah
Spain
1 review
0 helpful votes
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July 6th, 2020

Fantastic site, great quality clothes and fast shipping! Plus, with the convenience of paying, you meet all online shopping requirements. I was happy with my purchase and will definitely be a repeat customer.

Thumbnail of user valentinam40
Germany
1 review
0 helpful votes
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November 10th, 2020

Fabulous online store there are affordable beautiful clothes, worth the quality and many great discounts throughout the year. With a little more they can receive free shipping! I love this internet store!

Thumbnail of user mollyi16
Arizona
1 review
0 helpful votes
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January 2nd, 2021

Easy to use website, styles, customer service, is what I like the most about this online boutique. Cheap express shipping. The dress costs very little, although normal delivery delays from the pandemic are offset by excellent service and price.

Thumbnail of user suew359
Texas
1 review
0 helpful votes
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January 29th, 2021

I've never seen a legit company have a website with a lawyer written policy about everything. In addition just before buying a number of items I tried getting answers from customer service, but didn't receive any useful replies. If they can't answer simple questions about their products I'm not dealing with them. Horrible come-on company.

Tip for consumers:
A scam outfit. Beware.

Products used:
Couldn’t get answers from them so didn’t buy.

Service
Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user leonorer5
GB
1 review
0 helpful votes
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May 7th, 2021

Simple online shopping with good size availability. Super fast delivery. My two teenage daughters are very happy with their new pants. I hope to see how they wash up, but I am pretty sure I will be a regular in the very near future.

Thumbnail of user mt379
New Hampshire
1 review
15 helpful votes
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June 20th, 2020

Clothes look cute online, but completely different - and cheap - in person. Sizing is WAY off - everything was huge on me, although it was my normal size. The worst part is their return policy: after waiting (literally) 2 months to receive the items, you have 15 DAYS to request a return - and then learn you have to pay return shipping. TO CHINA. Not worth the hassle or expense. I'll donate the clothes and not be fooled again. I'm pretty sure any positive reviews here are written by employees or people they have paid...

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user belend3
District of Columbia
1 review
0 helpful votes
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June 25th, 2020

I experienced incredible customer service through this page! In particular, an agent really went out of her way to accommodate me, had asked for a dress and the shipment took a little longer than usual and was extremely helpful and very friendly and generous.

Thumbnail of user arabelam
GB
1 review
0 helpful votes
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August 9th, 2020

I have been ordering online from this internet boutique for a couple of years now and am very happy with all my purchases. Good communication, great deals and generally pretty quick to send my order to mic home.

Thumbnail of user patriciah1078
Texas
1 review
0 helpful votes
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August 9th, 2020

My whole purchase process here was online, it was fast, the clothes have not yet been delivered, 4 days have passed so far, but I suppose that due to the pandemic it is normal. Overall, it's a user-friendly website, with cute and accessible clothing. I will surely buy again

Thumbnail of user joniej
Maryland
11 reviews
69 helpful votes
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May 31st, 2019

I recently paid $70.00 for a bunch of junk. I ordered three tops that looked very fashionable on the models, but received one top made of cheap tee shirt, thin material that looked nothing like what the model was wearing. And another dress with the hem not even finished. These sites, after getting bad reviews, just change their names and laugh at us Americans. This is the last time I purchase anything on line. You could buy this junk at the $5.00 store!.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user deliap11
Georgia
1 review
3 helpful votes
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June 21st, 2020

What a great team! Such good customer service, efficient, professional and go above and beyond to make your shopping experience a pleasant one. Definitely my favorite online store not only for their beautiful and well-made clothes, but also for their amazing equipment, nothing is too much trouble! Thank you!

Thumbnail of user francesd105
Ohio
1 review
1 helpful vote
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September 6th, 2020

My order took months to arrive. The pictures look beautiful but in truth they are mad out of cheap material, sizes are way off for Americans. Returns are close to impossible. Very disappointed and will never buy again.

Thumbnail of user charlener99
Arkansas
1 review
3 helpful votes
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April 28th, 2021

Ordered some pants and tops and a pair of shoes thru Facebook post. It took forever to get to me. Tracking numbers meant nothing. Got the shipment in batches. First batch arrived and was totally sized wrong. Fabric was cheap. Return was offered of 20% purchase. Didn't get that. Wanted other things cancelled they offered 10% refund on that. Did not do business with them!

Tip for consumers:
Don’t bother buying from them.

Products used:
Nothing

Service
Value
Shipping
Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user docief
California
1 review
0 helpful votes
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December 15th, 2020

Delivery is fast! And the quality of the clothes is so good, soft, it doesn't change color / texture / size, no matter how many times you wash... all my sportswear is from this online boutique, I can't get enough.

Thumbnail of user francescay7
California
1 review
0 helpful votes
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March 21st, 2021

My sister discovered her amazing party dress at this online boutique, it was incredibly helpful and extremely wonderful online experience. There is an incredible variety of dresses to explore and hands down the best store we've ever shopped at, they are of exceptional quality.

Thumbnail of user gabrielap54
New York
1 review
0 helpful votes
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August 20th, 2020

Incredible selection of clothing at reasonable prices, plus they almost always have sales. I have been a customer for about 2 years and have never had a negative experience. Some clothes may not appear exactly as shown, so please read the comments and measurements.

Thumbnail of user malvaw2
North Carolina
1 review
0 helpful votes
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September 1st, 2020

Great option for clothes on the internet. Offers a wide range of products such as fashion and accessories at affordable prices. Safe and reliable site with excellent customer service and regular discounts so you know you're getting your money's worth when shopping for clothes.

Thumbnail of user ervinar
Spain
1 review
0 helpful votes
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April 19th, 2020

I have been using this boutique for a while and so far it has never disappointed me. The delivery speed, samples and gift bags are unbeatable. I think that now there is more possibilities of buying more here!

Thumbnail of user doralisaa1
California
1 review
0 helpful votes
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September 21st, 2020

Wow, one of the best online customer services I've ever had! Very helpful and fast and contact me! I would definitely recommend wearing them to any girl looking to dress well at comfortable prices and decent quality!

Thumbnail of user terril240
California
1 review
5 helpful votes
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August 5th, 2020

Don't buy their stuff. Very poor quality. Clothing do not look anything like what the photos show. I should have trusted what most of the reviews said. I had to throw away almost every single piece I ordered. Materials are cheap. This company found image from other reputable company and try to replicate it and the result is just horrible! Do't be fooled by the low price. You get what you pay for from this website. Trust what all the negative ratings. They are absolutely true!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user natashaa71
Massachusetts
2 reviews
1 helpful vote
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July 20th, 2020

Here is their email:

"Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fees). Your refund will be processed after our return center receive and inspect the return package.

Since International returns might result in long waiting time and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth."

Good luck!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user margareth249
Australia
1 review
12 helpful votes
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May 20th, 2019

I ordered the casual bottom pants last April and today they arrived. Oh boy! The crutch is so low, and for 3/4 length pants, they come to the ground! Even when I pull them up to my breasts, they are way too long. I thought about taking them apart and fixing them, but there is so much that needs doing to make them wearable, I'm just going to throw them out. It would be an insult to give them to someone else. But, I will NEVER EVER order anything online like this again. I will only go through reputable firms. Its such a shame, as they looked fabulous on the model. I don't think what I got was anything like what she was wearing.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user edelmac
New York
1 review
0 helpful votes
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December 20th, 2020

I ordered a beautiful shirt here for a party that arrived very quickly and looked the same as on the web page, to underline this, I had contact with a lady from this boutique by email who was amazing in helping me and always answered my emails so soon as i sent them. She was an amazing help at all times, really great customer service. Thank you :)

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Miss W.

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