Roselinlin has a rating of 3.9 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service, and good quality. Roselinlin ranks 21st among Women's Clothing sites.
The clothes here are of very high quality and arrived in a few days, extremely fast shipping. Clothing is true to size. Very happy with my blouses and skirts, I will definitely buy more items right away.
This company is the absolute worst quality I have ever seen in MY LIFE! Material is all transparent, poor workmanship, and after one wash (if i could wear them), will likely be the last time to be worn due to the machine tearing them up! I can't even donate these clothing. So its either throw them away, OR save them for the next time when stores can't stock enough toilet paper! I literally threw my money away.
Easy to navigate website offering many clothing options. You can bookmark items and product reviews are available at the bottom of the page. Many photos available and most products have a variety of color options. A nice feature is the available coupons. The prices are cheap, and that sometimes shows in the quality, but here it is better than expected.
Less than one star review. Another dissatisfied customer. Bought a few dresses which when they arrived were of inferior quality. The dresses were supposed to be a size 16-18, but were so small that my skinny granddaughter couldn't wear them. It was a hassle to get clear, simple info to return the dresses to customs in China. Return postage was $44, almost half of my refund! Note that the amount on the downloaded receipt "Total merchandise refund" refers to the amount that is Still due as my refund. The return pkg was sent on May 6,2021. USPS tracking confirmed receipt of the pkg by customs in China. It is now October and I still have not received a refund.
A Class Action lawsuit is needed because apparently we the consumer have no consumer protection agency that gives a hoot! This company should not be allowed to do business in the US.
I ordered a sweater at this online boutique. I have not received anything yet, and although it was probably the fault of the emails, the customer service was very helpful in finding me a solution and responding quickly to my emails. Very happy with your customer service and very happy that my dress has arrived. This was the only time I had a problem receiving an order from this fabulous online boutique
This is the most passive aggressive misrepresentation I have ever dealt with. I made the mistake of ordering from them during the quarantine, which means my order was placed in May. My card was charged in May. I received my order three days ago, which makes it July 27th. Nothing was as it was represented on their website, but I also know it's pointless to complain, because a politely worded email just makes it worse, but doesn't accomplish anything. I will never order anything from this company again, and would go out of my way to keep my friends from doing the same.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I have bought clothes online from him several times and it has always been a pleasure to receive clothes from this website. They have good customer service. The clothes are nice and pretty and I get a lot of compliments. Amazing prices and I'm always looking forward to things coming up in advance. I also like to read customer reviews to make sure I get the correct sizes.
My new jacket arrived, I loved receiving it and it is pure love at first sight, it is super soft and very warm, its size is unique, since it does not have buttons and pleats, it adapts to all bodies, and then the combination of white and gray, it's super cute. I do not know if this year they will be very fashionable but I do not care, it is worth buying.
I'm a little scared when I read some negative reviews about this online boutique, but there are some great reviews so I guess I never know until I try. I spent $ 100 on my order and I am beyond happy! The size of the dresses is perfect for me (it is Asian size, so maybe it is running a little small).
I have always found clothes online, especially on this website! It has high quality clothing and the latest in style and design. You get designer looks at realistic prices. I always look forward to receiving and browsing the very good quality designs provided and when I have dealt with the staff by mail I have found them to be friendly and helpful.
I buy a lot of shoes in this online boutique because my feet are very small and I find it difficult to find elegant shoes for women. They come quickly and the customer service is polite and friendly and answers any questions by email. I love the videos that they have on some of the shoes. I have never had any problems.
I love the fabrics on this website, I also like their quality. The designs are great and I found many things that my daughter did not know what to choose. Navigating the website was very easy to use and ordering was a breeze too. The hardest part was determining what could keep and what needed to go in my online shopping cart.
I am completely satisfied with the shirt I ordered, I love it. I'm used to buying clothes online following the size charts, so I was pleasantly surprised. Delivery time was accurate and without delay. The customer service was impeccable and met my needs. I would order again at this boutique, I will make sure to recommend it to my friends and family.
The best fashion store on the internet. I have been shopping since 2018 and I must say that there has never been a time when I am disappointed in your clothes and accessories. They offer a wide range of fashion, it is really difficult to find good and reliable fashion stores on the internet, not to mention that they often have great discounts throughout the year!
My online order here came pretty fast. The fabric of my new blouse is of good quality, no matter how much you stretch it, it is not transparent. In case someone likes it, it is a size L and I am a tall person with a large bust.
I love the new belt that I bought for myself. I wanted to try something small, but now that my order has arrived I will surely buy more clothes here. My opinion, Zolucky is a reliable internet clothing store for me with excellent service! I highly recommend them!
I'm always looking for bargains for trendy clothes online and this boutique always delivers! Quick and easy purchasing process. Normally I receive all my orders delivered to work and without any problem.
I bought a sweater online here, it was too small, I reordered it one size larger. This website arranged a refund for me immediately, as I had purchased the same dress, to prevent it from being sold. The refund was processed quickly and their response time was incredible.
This boutique is careful in every detail. It is a pity that the model I ordered cannot be adapted to fit my body more, so I had to make it tighten by the tailor, who in turn confirmed that the dress is really very well done. Thank you.
The item is different than the photo on their website. They will not refund unless I ship to China which will cost more than the item. I have showed them side by side photos of what I received and what they advertised and it clearly shows they are different.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I had the best online shopping experience when I was shopping at this online boutique. So I would like to say that you have the best customer service that is highly appreciated by all your customers. Only if you can improve your shipping speed will it be better.
The package arrived within the indicated period. I bought some boots online here and the quality is very good, they are beautiful and also at a very good price. I am delighted and will buy again without hesitation. Totally recommended. I had some questions, and they answered me very quickly and with personalized attention that left me alone. A pleasure and until next time
The photos are great but the actual product looks like it was made by a child. Fabric not accurate. I thought a great great gramma might live it. No shape... awful! Return policy is terrible. Pay to return. Wait for refund... if they get it. Don't buy here!
Tip for consumers:
Don't buy!
Products used:
None...they were disgusting.
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I like to buy here online, I can read carefully and also see the products closely. Delivery is free of charge and easy to return if necessary. I can mix and match with existing clothes and get a better idea of whether the items will work for me.
Very easy to navigate site. Excellent range for older girls. Quality always very satisfactory for my needs. The size of the clothes is perfect for what I am used to. I have used the website before and it always delivers promptly (even during this time). A very good online boutique to deal with.
I have so far waited 3 weeks for my order. I looked up tracking and the last it said was in San Francisco on the 12th. 8 days later, same message. I emailed but didn't get a response. If I had known this was coming from China, I would have passed it. The website said UK. Lost $100 it seems.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I tried to return an order that totaled over $60. I communicated with the company and got a return label. Postage for the return totaled $23. After nearly 3 months, I received back my returned items because there was no such address in China. This is not bad customer service; this is fraud. DO NOT buy anything form this company
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
For return parcels:
Please indicate us the tracking number for the return parcel so that we can trace it.
Once we receive the parcel, full refund will be proceeded to you in one week.
If you have questions about your order, please contact us by email at service@roselinlin.com or by chat online.
Roselinlin is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!