• Roselinlin

Roselinlin

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Overview

Roselinlin has a rating of 3.9 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service, and good quality. Roselinlin ranks 21st among Women's Clothing sites.

  • Service
    108
  • Value
    107
  • Shipping
    105
  • Quality
    102
241
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How would you rate Roselinlin?
Top Positive Review

“Amazing quality and fast shipping”

Almendra W.
6/27/20

The clothes here are of very high quality and arrived in a few days, extremely fast shipping. Clothing is true to size. Very happy with my blouses and skirts, I will definitely buy more items right away.

Top Critical Review

“Buyer BEWARE!”

Jeanne B.
10/13/23

This company is the absolute worst quality I have ever seen in MY LIFE! Material is all transparent, poor workmanship, and after one wash (if i could wear them), will likely be the last time to be worn due to the machine tearing them up! I can't even donate these clothing. So its either throw them away, OR save them for the next time when stores can't stock enough toilet paper! I literally threw my money away.

Reviews (3,767)

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Reviews that mention popular keywords

customer service (471) clothing store (93) return address (43) return policy (74) shopping experience (59) quality clothes (86) credit card (54) return label (22) post office (27)
Thumbnail of user lisab1131
Massachusetts
2 reviews
6 helpful votes
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December 17th, 2019

I tried to return an order that totaled over $60. I communicated with the company and got a return label. Postage for the return totaled $23. After nearly 3 months, I received back my returned items because there was no such address in China. This is not bad customer service; this is fraud. DO NOT buy anything form this company

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user juanitac128
Austria
1 review
0 helpful votes
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April 16th, 2020

Amazing service and clothing. I recently bought a range of designs and they all fit perfectly. The delivery time is very fast. The customer service team responds very quickly. I asked when a product would be delivered and came up with an answer within the time of sending an email inquiry. Thank you!

Thumbnail of user bethb313
Virginia
1 review
34 helpful votes
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May 7th, 2020

I placed an order Saturday afternoon. Monday morning, less than 48 hours later I found out I was getting laid-off. Roselinlin charged me a 15% cancellation fee and seems to indicate it will take well over a week to get my money back. Below is part of the response they sent me.

The order has been cancelled here successfully with 15% cancellation fee.
We will process the refund to your original payment method in one week for you.
FYI: It will take longer time (maybe 1 to 2 weeks depending on which CC company is) to process the refund for the bank if your original payment method is credit card.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user susand941
Nevada
1 review
2 helpful votes
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June 6th, 2020

This company is a scam out of China. I order clothes weeks ago and they did not ship until I complained. The shipping /tracking numbers are not legitimate and you have no way of knowing if they have really shipped anything to you. They will claim they have sent it out, but you have no way to verify. The links they send you to track your shipment will not work. My sister also order clothes and paid for expedited shipping and her clothing never arrived. It has been nearly a month and nothing has arrived. Do not order from this company.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user cs902
Missouri
1 review
0 helpful votes
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June 20th, 2020

Ordered clothes from pop up website. My bad. It's been 10 weeks. No clothes. Tracking number is useless in the U.S. Emails from company are auto responses telling me to check tracking number and that there is no refunds.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user ianinaq
California
1 review
0 helpful votes
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May 28th, 2021

The delivery was fast, the clothes are always beautiful and of great quality. I love this website. The only thing I can complain about is that sometimes the clothes wear out too quickly and they don't get any more

Thumbnail of user bettinah25
GB
1 review
0 helpful votes
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June 4th, 2021

I found the website easy to find clothes for the girls in my family. The design is exactly as the photo shows and fits very well. We had bought the same dress previously that we already knew the brand.

Thumbnail of user renel141
California
1 review
0 helpful votes
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September 22nd, 2020

Buyer Beware! The quality is terrible and the cotton "blend" is maybe 10% cotton. The company makes it VERY difficult to return items. They charge so much for shipping that it makes no sense to return. I ended up throwing away 7 pieces of clothes.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user carolined124
Colorado
1 review
0 helpful votes
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October 31st, 2020

Very cool and very original and special designs. The quality and size of my dresses are normal. I have only bought 3 but I am satisfied with all of them, I will surely buy more in this online boutique.

Thumbnail of user domacalm
Texas
1 review
0 helpful votes
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September 9th, 2020

Amazing. The customer service on this website has been so helpful, they have had a hard time receiving my order and they have been very kind with all my questions and emails. I love it, definitely recommend it :))

Thumbnail of user emeritak1
GB
1 review
0 helpful votes
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August 10th, 2021

This is my second skirt that I have ordered here; As always, the quality, fit, customer service, and shipping are excellent. It is obvious that this online boutique cares about its clothes and its customers. I will order again.

Thumbnail of user velian
California
1 review
0 helpful votes
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December 20th, 2020

The girls are quick to answer my questions via email, they are very helpful and always go above and beyond to help their clients. I love clothes, and I have literally bought most of my closet from here :)

Thumbnail of user maisk1
Canada
1 review
1 helpful vote
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December 8th, 2020

Stay away from this company. I was fooled by the lovely designs. It's like taking a picture of a nice shirt and then giving it to an armature clothes maker to sew together. Awfuly made, different from the pictures advertised, even the material is different from the pictures online. Had I known this is what I would receive, I would've NEVER wasted my money. I wish I'd read the reviews before ordering.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

Pls kindly note our return policy:All Purchases (except swimwear, bags, and accessories) can be returned within 15 days from the delivered date.

If you're not satisfied with our products, you can contact our customer representative to get a return slip.

You will receive full refund after we receive your return package.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user kiml658
Pennsylvania
1 review
0 helpful votes
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March 24th, 2021

I want to order 4 pair of shoes. I wear size 5.5-6 depending on who makes them. Has anyone ordered shoes. Are they true to size? I' have not tried anything from this store yet. I'm asking about shoes.

Products used:
I'm sorry but I haven't used anything yet. I'm trying to find out if some sizes are true to size. Some reviews say clothes run smaller. So I wondered about shoe sizes

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Thanks for your support.

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

If you have questions about your order, please contact us by email at service@roselinlin.com or by chat online.

Roselinlin is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user susannep39
California
1 review
0 helpful votes
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August 17th, 2021

I see beautiful dresses everywhere on this website, wow. The new clothing designs are very good. I have already added two printed shirts to the shopping cart and can't wait for them to arrive to try them both on.

Thumbnail of user yuncar2
Colorado
1 review
0 helpful votes
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March 16th, 2021

Great variety of clothes and fashion accessories! On this website has many pictures to get a clear idea of the clothes. Receipt of the order may take some time but it is worth it. They also have great deals.

Thumbnail of user minervaw1
Germany
1 review
0 helpful votes
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November 26th, 2019

We have some shirts there. The impression is good. My shirt was a little tight, I was recommended to wear a size, but I didn't think I needed it. I would definitely order again, but I'll listen next time.

Thumbnail of user tiffs13
Utah
1 review
37 helpful votes
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February 28th, 2020

There isn't anyone to hold this company accountable for Roselinlin ripping everyone off. Shame on PayPal for allowing them to do business w them. 50-50 chance you even get the dollar store quality items you will purchase. Vile company, but they laugh all the way to the bank on the stupidity of Americans purchasing their China crap.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user adelinal1
France
1 review
0 helpful votes
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July 8th, 2020

I am very happy with all my purchases here. The material is of the highest quality and the clothing is reasonably priced considering the quality. It even offers discounts so I can afford to get a few extra things.

Thumbnail of user querinar
Florida
1 review
0 helpful votes
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April 27th, 2020

Being a busy mom, working full time of 2 busy teens, I love the website's ease of shopping and the return / exchange policy is very helpful. So exciting when a purchase arrives knowing that the after-sales service is incredible.

Thumbnail of user lolat28
Florida
1 review
0 helpful votes
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May 2nd, 2020

First, this website is top notch and makes the purchase informative, easy and fun. Nobody wants to ask for something from a website that is difficult to understand. On the other hand, my purchase was spectacular, very nice dress.

Thumbnail of user gundenar
California
1 review
0 helpful votes
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September 27th, 2020

Clothes with very unique and very special designs. The quality and size of my blouses are normal. I have only bought a couple of times but I am satisfied with all of them, I will surely buy more in this online boutique.

Thumbnail of user clairem274
GB
1 review
0 helpful votes
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July 26th, 2020

This boutique offers an easy approach to shopping for customers. My shopping experiences always run smoothly and quick correspondence confirming my order is always received. The products I have purchased to date are of excellent quality and the offers that can be found are unmatched by other shopping sites. I will buy again and again.

Thumbnail of user felicias331
Canada
1 review
0 helpful votes
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July 23rd, 2021

Very good material of my skirt, I had no problem with the sizes. What you have to do is guide yourself by the indications of measurements according to size. The design is very beautiful. Surprisingly, the day that indicated that it would arrive. A success without a doubt, it is already my favorite online store!

Thumbnail of user corelg1
California
1 review
0 helpful votes
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December 5th, 2020

A brilliant website to deal with. I emailed them and they sent me links to measure the correct size for me. They kept me updated with the progress throughout the process. I cannot say enough about how great it is to deal with this website. Plenty of reasonably priced clothing to choose from and the website is easy to negotiate. If I could, they would get more stars. Thank you, I am a very happy return customer.

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Miss W.

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