• Roselinlin

Roselinlin

Write a Review

Overview

Roselinlin has a rating of 3.9 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service, and good quality. Roselinlin ranks 32nd among Women's Clothing sites.

  • Service
    108
  • Value
    107
  • Shipping
    105
  • Quality
    102
241
See all photos
How would you rate Roselinlin?
Top Positive Review

“Amazing quality and fast shipping”

Almendra W.
6/27/20

The clothes here are of very high quality and arrived in a few days, extremely fast shipping. Clothing is true to size. Very happy with my blouses and skirts, I will definitely buy more items right away.

Top Critical Review

“Buyer BEWARE!”

Jeanne B.
10/13/23

This company is the absolute worst quality I have ever seen in MY LIFE! Material is all transparent, poor workmanship, and after one wash (if i could wear them), will likely be the last time to be worn due to the machine tearing them up! I can't even donate these clothing. So its either throw them away, OR save them for the next time when stores can't stock enough toilet paper! I literally threw my money away.

Reviews (3,767)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (471) clothing store (93) return address (43) return policy (74) shopping experience (59) quality clothes (86) credit card (54) return label (22) post office (27)
Thumbnail of user aprill210
Indiana
1 review
4 helpful votes
  • Send Message
November 7th, 2019

To everyone whom left an honest review. I was going to order from this site that keeps popping up for me, but after reading all the legit reviews (and telling the fake ones) I will not shop here.

I'm sorry you all had to go through this. Laws should be changed so if they ship form the states as a "holding warehouse" they should accept it back there instead of the scam they are pulling and the loopholes they found.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user nimiat2
Georgia
1 review
0 helpful votes
  • Send Message
March 16th, 2021

If something goes wrong, out of stock, shipping delayed, etc., we will always apologize or compensate for the inconvenience. I know that I can count on this online boutique to solve any situation and help me with a query and, obviously, to get the latest in fashion clothes easily on the internet! A very reliable website :)

Thumbnail of user marjoriec90
Canada
1 review
2 helpful votes
  • Send Message
December 6th, 2019

Shopping this store online is THE best online experience I've ever had - I order frequently from them because of it. The packages are absolutely adorable with handwritten notes and arrive quickly. The prices here are also rather reasonable. Their actual locations are quite cute but somehow feel like they're missing something. Maybe it's just I love getting packages in the mail!

Thumbnail of user ashleer21
Nevada
1 review
0 helpful votes
  • Send Message
October 2nd, 2020

Great shopping experience! The dress is wonderfully beautiful and literally everything I wanted and more! I didn't have to change her size, but if necessary, customer service would take care of everything, so there was no problem.

Thumbnail of user marym2091
Canada
3 reviews
23 helpful votes
  • Send Message
March 13th, 2020

These products come from China, taking over a month to arrive. Quality is poor. Sizes are small; large fits like a small. There is really no possibility to return the items. Upon first enquiry, they will offer a 15% refund without bothering to return the (useless) item. If you persist, they up it to 25%. So persist, take the 25% and don't bother returning by $$ mail. Don't throw good money after bad.

Don't be fooled by the "sincere concern" expressed by the company when I posted this review. Just more empty words.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user sylviea19
Canada
1 review
0 helpful votes
  • Send Message
May 15th, 2021

First I thought I was buying from Canadian retailer. But when delivered ALL of the products came from China. Plus when I tried to get a refund... 1. I could only get 15% of the bought item OR 2 send it back within a 2 week delay with no return address to China. I only got the warehouse address in Mississauga Ontario. Got wrong colour pants, hole in one shirt. Sizes are off. Cheaply made. So disappointed pics look great but looks can be deceiving. Do NOT be fooled. Lets see if this review gets posted.

Tip for consumers:
Don't

Products used:
Right now I am soooooo pissed that I haven't put on anything.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user amancaya
New York
1 review
0 helpful votes
  • Send Message
September 1st, 2020

Suitable place for online shopping. I am very happy with this website. Clothing of wide design with good quality and cheap prices. Now, I'm not going to go shopping in a physical store, everything will be online!

Thumbnail of user izabelah
Iceland
1 review
0 helpful votes
  • Send Message
May 9th, 2020

My favorite dresses! The only website where everything you order is true to size and always fits amazingly. It makes shopping so easy. I absolutely love it! I would not know what to do without this boutique.

Thumbnail of user kathiec31
New York
1 review
9 helpful votes
  • Send Message
July 22nd, 2020

I looked at this website and wanted to buy so many lovely things. Thank you all for telling the truth about your experiences about terrible customer service and low quality clothes. As I read through the positive reviews, I see that a native speaker probably did not write them. Who calls going to the shopping mall a "tour"? We also do not say "my items" multiple times when discussing our orders. I will not order from this and other websites that have similar feedback- thank you again for your honesty.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user damianaj
Nevada
1 review
0 helpful votes
  • Send Message
October 17th, 2020

Excellent client service. After receiving two dresses that I had ordered for my birthday, I was really happy because my skin did not react to them as it does with other fabrics. This online boutique was truly wonderful, and its quality along with empathy and kindness were greatly appreciated. I am 100% lover of this website

Thumbnail of user cassandran17
Canada
1 review
7 helpful votes
  • Send Message
July 10th, 2019

Do not order from this website. The dress I ordered is a completely different color than what is pictured on the website. It is an unattractive bright neon orange with garish yellow-gold accents. Furthermore, the seams are crooked. The sweater is a stellar example of poor craftsmanship and, again, looks very little like the picture.

I will happily refrain from shopping at this store in future. I took the 15% discount as they made it clear that it would not be worth my while to incur costs to return items to China.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user miriamb113
District of Columbia
1 review
0 helpful votes
  • Send Message
February 1st, 2021

I bought some coats, they arrived very well. I always follow good offers and fashion tips! The best thing about this online boutique are the recommendations, especially when making a gift saves a lot of time.

Thumbnail of user daisys100
California
1 review
0 helpful votes
  • Send Message
January 24th, 2021

I get great quality clothes at incredible prices, and many of the clothes are one-of-a-kind pieces that would be almost impossible to find anywhere else. I would definitely check here first if you see similar items elsewhere on the internet at a much higher price... just saying.;-)

Thumbnail of user norac65
Denmark
1 review
0 helpful votes
  • Send Message
November 4th, 2020

Clothes I can really afford! Sure, shipping is slow, but I don't mind waiting, especially if it's free and it's coming from a long distance. They've made up for it by giving me discounts and free items for my next order, which is great because then I'll save even more. The clothes I have received have been of decent quality, the designs are always as shown in the image on the website!

Thumbnail of user aletiaa1
GB
1 review
0 helpful votes
  • Send Message
February 19th, 2021

Knowing the styles I was looking for on this website made it easier, as well as scrolling through similar elements that matched the style. All clothes available. The quality of wear is extremely reliable to last.

Thumbnail of user fiorelam1
Netherlands
1 review
0 helpful votes
  • Send Message
July 3rd, 2020

Super fast order processing and fast shipping with holidays in mind very impressed!
Dresses are beautiful but too small, but this boutique ordered the change by sending the correct sizes to my post store for exchange.

Thumbnail of user daliaf6
Arizona
1 review
0 helpful votes
  • Send Message
November 8th, 2020

I decided to renew my wardrobe, and this online clothing store was my ally, they sell beautiful clothes, of excellent quality at unbeatable prices. So if you are looking for a place on the web to save up and buy cute clothes.

Thumbnail of user cathyc197
California
1 review
8 helpful votes
  • Send Message
May 27th, 2019

So angry to receive trash from this shop. They don't response when you emailed them for return. I regret not doing my homework i. E. to check reviews before hand. They are all ugly clothes with poor quality. I ordered 4 items and nothing look like those in the picture at all. I bet the good reviews here are written by their staff.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user geneviever11
California
1 review
16 helpful votes
  • Send Message
June 30th, 2019

Have you noticed the scam here? Pop-Ups from companies whose name changes from feminine appealing names, are all from China. Their wares look terrific in internet adds, prices seem low until you order and the problems begin. It may take 6 weeks to receive your order (it is from China after all), the sizes don't conform with the American female body, the quality is not as advertised and there is no way to return anything. Each consumer should research the company before ordering. No matter how cute or stylish the picture on-line of the item is, it will not live up to it that image.
Get smart and do your research before you buy!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user yeanal
India
1 review
0 helpful votes
  • Send Message
January 18th, 2020

I've never had an issue or ever have been sent anything that was misrepresented online. The only qualm I have is that the payout for items is like nonexistent, but I'm more of a buyer so it doesn't bother me too much.

Thumbnail of user hoshih
France
1 review
5 helpful votes
  • Send Message
April 2nd, 2020

I have always had lovely experiences with this online store. He went through PayPal express and accidentally selected the wrong address. Customer service helped me make sure everything worked smoothly and redirected to the right address. Quick response and incredible professional service. Things like this are the reasons why I'm a regular. Thank you all.

Thumbnail of user jazminr20
Georgia
1 review
0 helpful votes
  • Send Message
April 29th, 2020

I bought a dress that arrived overnight and was of great quality and fitted perfectly! Thanks for the amazing service and products! Would buy again! Check them out as they have tons of cool styles available!

Thumbnail of user carlotas3
Hungary
1 review
0 helpful votes
  • Send Message
April 19th, 2020

I love fashion and especially this boutique, I don't know what I would do without it! The products are always great and ship fast, customer service is happy to solve any problems. It's the best supply of beauty in beef, by far!

Thumbnail of user devg6
Washington
1 review
6 helpful votes
  • Send Message
July 24th, 2019

I made the mistake of ordering from this company via FB. Never again will I trust FB advertisers. This company is owned by the richest man in China. They have satellite warehouses all over the U S. So when your packages come they won't have Chinese writing they have an address with a warehouse street number and city, state. They are very sneaky. Totally fraudulent! So don't open the package and send it, return to sender, cross out your name and address. No proof that it was received. Call your bank and dispute the charges.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user eh107
Wisconsin
1 review
8 helpful votes
  • Send Message
November 17th, 2019

This site will say an item is embroidered and is in fact printed. Returns are impossible. Even PayPal cannot help you. However, I did get a refund through American Express. Do not know how they get away with using pictures from the American Soft Surroundings catalog for their printed merchandise. Online the clothes look cute. If you happen to get them they are junk -- shoes, printed clothes and jewelry. You will see the same clothes from many different websites, each time a new name, same inferior product. Don't let them use your money while you fight them. Don't order!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user missw50
Miss W.

How do I know I can trust these reviews about Roselinlin?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Roselinlin?