• Roselinlin

Roselinlin

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Overview

Roselinlin has a rating of 3.9 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service, and good quality. Roselinlin ranks 32nd among Women's Clothing sites.

  • Service
    108
  • Value
    107
  • Shipping
    105
  • Quality
    102
241
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How would you rate Roselinlin?
Top Positive Review

“Amazing quality and fast shipping”

Almendra W.
6/27/20

The clothes here are of very high quality and arrived in a few days, extremely fast shipping. Clothing is true to size. Very happy with my blouses and skirts, I will definitely buy more items right away.

Top Critical Review

“Buyer BEWARE!”

Jeanne B.
10/13/23

This company is the absolute worst quality I have ever seen in MY LIFE! Material is all transparent, poor workmanship, and after one wash (if i could wear them), will likely be the last time to be worn due to the machine tearing them up! I can't even donate these clothing. So its either throw them away, OR save them for the next time when stores can't stock enough toilet paper! I literally threw my money away.

Reviews (3,767)

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Reviews that mention popular keywords

customer service (471) clothing store (93) return address (43) return policy (74) shopping experience (59) quality clothes (86) credit card (54) return label (22) post office (27)
Thumbnail of user karenan1
Georgia
1 review
0 helpful votes
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December 20th, 2020

The fastest and most professional online service ever, the customer service people at this online boutique should be promoted to Employees of the Year! Finally arrived, the dress is how I dreamed it. Thank you so much for everything.

Thumbnail of user ginettek1
Canada
1 review
0 helpful votes
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June 25th, 2020

I would like to present a few kind words about this boutique and its customer service agents, the girl online who answered some of my questions was incredibly friendly and helpful and made my experience with this boutique great!

Thumbnail of user kellycarter148
New Zealand
1 review
9 helpful votes
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April 29th, 2023

The fabrics are rubbish not linen as advertised. The pictures used to sell the goods are not theirs. Scam. Don't buy anything from this crowd and watch for them emerging with new companies flicking off the same dud clothing.

Thumbnail of user missw50
Miss W. – Roselinlin Rep

Dear Customer,

We apologize for any disappointment you experienced with the quality and material of the products you received.

Please note that we take these issues seriously, and we are committed to providing our customers with products that meet their expectations in terms of quality and material. We will investigate further to ensure that these issues are addressed, and appropriate measures are taken to improve our product offerings.

If you need additional assistance, please feel free to contact us by email at service@roselinlin.com

Best regard,
Mandy
ROSELINLIN

Thumbnail of user hazelh68
Italy
1 review
0 helpful votes
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June 12th, 2020

The dress arrived very fast and when there was a misunderstanding, a customer service girl was very sweet and responded in a timely manner. I will buy here again. So many cute clothes it's hard to even pick one!

Thumbnail of user renataa11
Switzerland
1 review
0 helpful votes
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June 27th, 2020

This is the second time I shop here, and it definitely won't be the last. I don't buy online often. This is because it is difficult to reach companies if something goes wrong or when trying to return an item, but my first outfit came very fast and the standard and quality are out of this world. Silk is double lined and very comfortable, not to mention how it stands out from the crowd, how pretty!

Thumbnail of user gilas
California
2 reviews
5 helpful votes
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August 8th, 2019

The materials they use for the clothing is the worth!, I give it zero quality! All made in China and when you want to return something here how it is: (email from their customer service to me) "Our return center is located in Guangzhou, China. According to our return policy, customer is responsible for return shipping cost and any other related return charges (including possible custom fee). Your refund will be processed after our return center received and inspected the return package." think twice!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user inesh4
California
1 review
1 helpful vote
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July 11th, 2021

After the initial reservations about whether this type of service was for me, I have been more than impressed with the efficient and complete service. Really easy to organize and both dresses I bought were really lovely, only one beats the other. The delivery service has been brilliant so far, I will be spreading my voice among my friends and singing praises of this page.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Thanks for your support.

If you have questions about your order, please contact us by email at service@roselinlin.com or by chat online.

Roselinlin is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user fernb19
GB
1 review
0 helpful votes
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January 29th, 2021

I have made multiple purchases of clothing and accessories with this website and it was a simple process, with clear information on when to expect the products (after the sale is finalized). I like being able to log into my account again to see the status.

Thumbnail of user crissas
Utah
1 review
7 helpful votes
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June 6th, 2019

Hoping you read this before you get taken. More and more I only do business with companies stateside. I don't care what the "value" is because the folks in China see us as gullible targets. Luckily I reviewed before I sent my order. American buyers BEWARE!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user ryannb6
GB
1 review
0 helpful votes
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June 21st, 2020

It was my first time ordering here, unfortunately I ordered too large a size but they offered me a refund, I'm over the moon! The best customer service! I will always be a customer, the clothes are of immaculate quality! The girl who attended my case was fast and very professional! Thank you very much!

Thumbnail of user rafaels141
Netherlands
1 review
0 helpful votes
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December 14th, 2019

I was really happy with the whole experience. Good selection of garments, well made and just what I was hoping for. Service was prompt and really fast delivery considering I live halfway around the world from you guys. What's not to like about that. Thanks again.

Thumbnail of user nildad9
New Jersey
1 review
0 helpful votes
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July 21st, 2020

I have been using this online boutique for 3 years and I love it. It has so many products to offer with great discounts. The purchase process is super easy, I go through PayPal that makes the order be done with the click of a button. The delivery process is relatively quick, all my orders have arrived on time, and all have been securely packaged.

Thumbnail of user gundenar1
GB
1 review
0 helpful votes
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June 19th, 2021

I can't say enough about this online boutique because I recently found great service from them. I bought a necklace with green enamel tassels, and it was in perfect condition. I received my product on time. So I give them high-rated reviews. And finally I also recommend it to all my friends, colleagues and family.

Thumbnail of user helianak
Norway
1 review
0 helpful votes
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July 25th, 2020

The only way to buy these days with so many specials and offers is that it is difficult to see them all, unless you enjoy browsing for hours and hours... I have had no problems and I have bought clothes from here at least 20 times.

Thumbnail of user marie25
Texas
1 review
0 helpful votes
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April 24th, 2021

After I received my order of shirts and pants, none of them fit. Why? Because they are made to fit small Chinese people, not Americans. It will take a month to get the clothes, because they come from China, then when I wanted to send them back, the company wanted me to not just tell about why they didn't fit, but wanted photos, and I was to pay for them to be sent from China, and then they would decide weather or not I would be reimbursed. I purchased an extra large, and they're 'extra large' could only fit a 5'4", 130 Lb woman. In the selling picture, the pants show the bottom of the hem would hit the ankle, but on an 'American', it hits at high calf. In the United States, this is not an extra large! They will not give me my money back, so look out.

Tip for consumers:
Don't buy from this Company!

Products used:
None, because they didn't fit. They're made for small Chinese people!

Service
Value
Shipping
Returns
Quality
Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user rosalbas5
New York
1 review
0 helpful votes
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September 24th, 2020

A great website! I have not had any problems with my orders on this website. Everything is of good quality for the prices. Wide range of clothing designs. I always look forward to when my orders arrive because I know that the items will not be questionable like those on other sites.

Thumbnail of user brendan328
Poland
1 review
0 helpful votes
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November 18th, 2020

I ordered some clothes online here, all of which were shipped quickly and arrived here when expected. Everything is of great quality and looks even more amazing than online! I will definitely buy here again. In fact, I will probably use this website for all my clothing shopping needs from now on.

Thumbnail of user belenb10
California
1 review
0 helpful votes
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July 14th, 2021

The clothes in this online boutique are of good quality, exactly as on the web, the colors correspond, the sizes are consistent. The only bad thing is that when placing an order from another country the shipping has taken longer than expected, but not as long, I suppose because of the pandemic.

Thumbnail of user janev100
Australia
1 review
1 helpful vote
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April 19th, 2021

Nothing on the website is what you will receive. They use high quality fashion shots showing cotton, linen, silk fabrics, and all you get is rubbish polyester print knock offs. If you try to return the process is also a scam, as they clearly say if the item is stopped in customs they will not refund (An easy loophole to avoid refunds, as they will always say its been stopped in customs, and as its in China you cant check) Return postage was $60 AUD on an order of $130, so I didn't return it as I didn't want to be more out of pocket. I took my entire order to the charity shop, and I expect they used it for rags. The full length photos are from their website, the close ups show the rubbish they send, don't be fooled like I was!

Tip for consumers:
Don't waste your money!

Products used:
None, they were all rubbish.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user mh494
Arizona
1 review
8 helpful votes
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July 10th, 2019

RoseLinLin offers clothing made of linen or cotton/linen, but sends cotton/polyester. Beware: false advertising/Bait & Switch. Will not pay a dime for stuff I did not order, not for clothing nor for shipment nor for return. Email exchange dragging on forever now. Chase not responding to payment dispute, neither. Not yet, anyway.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user gilac
Denmark
1 review
0 helpful votes
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June 21st, 2020

Shopping on the website was very easy and everything was where it should be, by category. I loved that they had a full sale of all items, you should definitely do it more often. The items I purchased here have been exactly what is advertised, have never been disappointing.

Thumbnail of user adabelaw
New York
1 review
0 helpful votes
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July 26th, 2020

Great deals for an online home buyer who can't make it to clothing stores. A wonderful site for efficient browsing and delivery and return of purchase (if necessary). A very good public service. I have always promoted the sale of clothing from this online store to family and friends.

Thumbnail of user isadorah
Italy
1 review
0 helpful votes
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July 13th, 2020

Amazing online shopping site! Impressive clothing for each figure; Great variety, fast and easy to navigate website. Fast service and reliable delivery; beautifully delivered packages. The girls here are wonderful. I am addicted! I totally recommend it to anyone who wants to buy reliable and always nice clothes online.

Thumbnail of user ailenm1
Canada
1 review
0 helpful votes
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August 3rd, 2020

I have been buying a lot of clothes here, especially blouses and skirts for my work. Returns without complications if the garment is not right or even if you change your mind. Detailed garment information generally means that I make the right decisions and the quality is always good.

Thumbnail of user januaryr
New Mexico
1 review
6 helpful votes
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June 4th, 2019

This company is in China, NOT the UK as they advertise. The clothes are horrible cheap garbage. They arrived wet in used zip lock plastic bags. It took over a month to receive. What a disappointment considering the false advertising of the pictures they use. And now they are making it extremely difficult to return and get my money back. Be so aware of this scam company!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

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Thumbnail of user missw50
Miss W.

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