• Roselinlin

Roselinlin

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Overview

Roselinlin has a rating of 3.9 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service, and good quality. Roselinlin ranks 21st among Women's Clothing sites.

  • Service
    108
  • Value
    107
  • Shipping
    105
  • Quality
    102
241
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How would you rate Roselinlin?
Top Positive Review

“Amazing quality and fast shipping”

Almendra W.
6/27/20

The clothes here are of very high quality and arrived in a few days, extremely fast shipping. Clothing is true to size. Very happy with my blouses and skirts, I will definitely buy more items right away.

Top Critical Review

“Buyer BEWARE!”

Jeanne B.
10/13/23

This company is the absolute worst quality I have ever seen in MY LIFE! Material is all transparent, poor workmanship, and after one wash (if i could wear them), will likely be the last time to be worn due to the machine tearing them up! I can't even donate these clothing. So its either throw them away, OR save them for the next time when stores can't stock enough toilet paper! I literally threw my money away.

Reviews (3,767)

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Reviews that mention popular keywords

customer service (471) clothing store (93) return address (43) return policy (74) shopping experience (59) quality clothes (86) credit card (54) return label (22) post office (27)
Thumbnail of user januaryr
New Mexico
1 review
6 helpful votes
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June 4th, 2019

This company is in China, NOT the UK as they advertise. The clothes are horrible cheap garbage. They arrived wet in used zip lock plastic bags. It took over a month to receive. What a disappointment considering the false advertising of the pictures they use. And now they are making it extremely difficult to return and get my money back. Be so aware of this scam company!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user harrietb61
Georgia
1 review
0 helpful votes
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January 9th, 2021

I am happy with the various clothes that I have purchased from this online boutique and have received feedback on how beautiful they are. I bought XL and found they fit me well. I had problems with the order with my credit card and I will try to pay better with Paypal next time, everything solved, a small problem solved in the best way. Will buy again

Thumbnail of user glennak3
New Hampshire
1 review
4 helpful votes
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September 20th, 2019

I ordered what appeared to be a linen-like summer maxi-dress, with soft muted stripes. What came was the correct style, but the material was what would be used on outdoor pillows or purse linings. It was shiny, stiff, and ugly. Sending it back to China would have cost more than I paid for it. I sew and I will use this for scraps. Lesson learned. ALWAYS research!

Tip for consumers:
The products are not as represented in the photos. Beware!

Products used:
A summer maxi-dress.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user dalinab1
GB
1 review
0 helpful votes
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September 10th, 2020

I was so impressed by the dresses from my first order at this online boutique and the on-time delivery that I ordered 7 blouses from them. It is OBVIOUS when you look at the images on the website that the models are not actually wearing the clothes. Dresses or blouses are stripped on random models that only use 1 or 2 poses: D (look at her hands and feet). About the quality, they have been worn and washed, they feel beautiful and get a lot of compliments. I will definitely buy more: D

Thumbnail of user myraf15
Virginia
3 reviews
2 helpful votes
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June 19th, 2019

Awful company! The pictures are very misleading because the quality is crappy, the sizes are skewed, mediums are too big or too small, stitching is terrible, Customer Service does not exist, oh, and if you want to return it You get to mail it to China and pay your own postage. Shipping took forever to get here-ordered in April last piece arrived today June 19.
Be forewarned Crappy cheap Cheap Clothes.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user ionat1
GB
1 review
0 helpful votes
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August 18th, 2020

This is a fantastic online page of cute accessories and especially fashionable clothes. The service is fast, your order is registered almost immediately after it is placed and it is also shipped almost immediately. I have never had a problem with lost packages or delayed packages, if something was incorrectly marketed as in stock when it was not, I received a refund and I was encouraged to buy again. The service is excellent, the products arrive in good condition, I keep coming back.

Thumbnail of user lucyf74
Denmark
1 review
9 helpful votes
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November 4th, 2020

I love shopping with this website. I usually buy on Thursday after carefully reading the reviews and looking at the photos that customers post. So far I have lived everything I have bought. They usually respond quickly to emails and even refund my money when I accidentally made a purchase that I didn't intend to make. Overall, excellent service on the internet!

Thumbnail of user bc148
New York
1 review
11 helpful votes
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July 10th, 2019

If you like getting ripped off, this is the company for you. The pictures lie. The so-called linen pants are 100% shiny polyester like nurses wear. When you say you're dissatisfied, you learn it's either paying for return shipping to China (more than the cost of the pants) or 15% credit and you keep the pants. I got screwed. Please shop elsewhere!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user karenb1636
Connecticut
3 reviews
3 helpful votes
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July 8th, 2020

The crap they send you looks nothing like the photos!
Also, you can't return the merchandise because America is not allowing returns to CHINA so you're stuck with it!
If you're reading a review that says anything different than you get garbage, it is a fake review. I had to settle on a 35% refund which they left out several items I purchased when they calculated the refund, so I got screwed twice!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user benitab29
New York
1 review
0 helpful votes
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January 4th, 2021

I am so happy I decided to buy this beautiful online clothing site. I was really skeptical as I had never bought from this website before and the reviews were mixed. When my dress arrived, I was not disappointed! The dress took forever to ship, but they did a great job responding to my emails and updating me on the status of my dress. Thank you because it arrived on the promised date.

Thumbnail of user igueni
Serbia
1 review
0 helpful votes
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November 20th, 2020

I saw a lot of negative reviews. I almost wonder if they were published by the competition, since the boots I ordered from him on this website were new and perfect. From what I can tell, the box arrived sealed, shipment was as promised and on time. I will definitely do more business with this online boutique.

Thumbnail of user lisag1141
Maryland
1 review
9 helpful votes
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July 23rd, 2020

Nothing like the pictures. Fabric is not worth anything. They are a scam unfortunately. Don't waste your time looking, as everything is misrepresented. They should not be allowed to sell here in the USA. The garments are not the same quality or fabric in the advertised website. Polyester fabric represented as cotton or another natural fiber on the site.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user daelh7
California
1 review
0 helpful votes
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February 8th, 2021

Elastic waist skirt, adjusts easily. It's very comfortable. Short above the knee. It is a fabric that looks quality with fall. Perfect size: I ordered S and very good. Blue is like the website photo, dark and a bit bright. I liked.

Thumbnail of user juttam3
Germany
1 review
0 helpful votes
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July 23rd, 2020

New to the internet shopping scene... but I'm in love! My first impression was good! So many awesome clothes to choose from. I love how neat and easy to use the website is, it makes browsing so much easier and less overwhelming!

Thumbnail of user corinc4
Texas
1 review
0 helpful votes
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September 13th, 2020

The quality of the clothing coupled with the fantastic value for money is second to none. I can't wait to place my next order. Thank you for providing clothes that fit me and look fabulous... I love and enjoy shopping from here.

Thumbnail of user serafinah3
GB
1 review
0 helpful votes
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July 24th, 2020

Every time I read about fashion, it is the first place I go. With all of its amazing deals, I end up buying many clothes at reasonable prices. Even if I don't intend to buy anything, I love browsing all the products.

Thumbnail of user naliam
Canada
1 review
0 helpful votes
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July 3rd, 2020

This is my favorite modern clothing online store. Very professional, clean cut but still incredibly comfortable, as many of the tops and dresses have some stretch. The size varies for some upper parts when it depends on the cut of the clothes.

Thumbnail of user arvelleo
District of Columbia
1 review
0 helpful votes
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December 21st, 2020

Fast transactions and great clothes. The jumpsuit would be my favorite among all the models sold on this website. They are very comfortable to wear and fit my butt perfectly. I have not found a similar website as good as this one.

Thumbnail of user eb343
District of Columbia
1 review
0 helpful votes
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July 8th, 2020

I'm agreeing with the average review of awful.
Their title bar was false advertising. I was charged for shipping. When I approached them on it, they said there was nothing they could do to adjust my shopping cart, but that when it all arrived, I could request a 10% discount on (one? All?) items.
I received one item within a couple weeks. It was okay, but not worth the price.
I received another item, one month later. It was horribly and the material is cheap. I'm going to have to iron it before each time I wear it.
After two additional months, I wrote them about the rest of my order.
Two e-mails later, they said it was held up in customs.
This company does not have it's act together. I wish I could just cancel my order and get my money back. Can I? No. I can wait til it shows up, pay for shipping, send it back. I'm very dissatisfied.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

Once order was shipped, it cannot be cancelled.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user marisabelh2
Texas
1 review
0 helpful votes
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September 5th, 2020

Always good online service. I have been shopping for clothes here for about a year and never had a problem with them. Their customer service staff is also quick to address any concerns you may have regarding the orders I have placed.

Thumbnail of user libbys40
Spain
1 review
0 helpful votes
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April 15th, 2020

I've always been satisfied. The products are always up to expectations, quality, and if there are problems, I always received prompt and courteous service. Much appreciated, they are also rewards, in credits, which allow discounts, free shipping and gifts for loyal customers.

Thumbnail of user anokit
Illinois
1 review
0 helpful votes
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September 7th, 2020

5 stars for this website! They deserve it! It is my favorite online store. Somehow I came across when looking for clothing stores to browse online. Always has discounts for amazing clothes. You can get great products at a great price, they also have my taste in clothes that convinced me. I don't think any other online store can make me change my mind.

Thumbnail of user lindas1313
New Mexico
1 review
6 helpful votes
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August 15th, 2019

The dress I ordered was made of unbelievably shoddy material -- not like the picture. The real nightmare is trying to get a refund. I met with a brick wall. The company simply doesn't care. So, if you order something it is yours forever -- bad fit and all. I wish I knew to whom to complain to get this company off the internet. Any ideas?

Tip for consumers:
Don't buy from Roselinlin. You will be disappointed and frustrated in trying to return.

Products used:
The dress was made of shoddy material - nylon like where it was advertised as "cotton/linen." Unbelievable that this company can get away with such false advertising.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user matrons
Canada
1 review
0 helpful votes
  • Send Message
August 18th, 2020

This online boutique has excellent customer service. When I accidentally clicked express shipping instead of free shipping, I emailed them and received a response within a few hours. I also forgot to put the 10% discount code on my first purchase and they reimbursed both the express shipping and the 10% discount. No problem. The products are fabulous! I love ordering from this website. I might be a bit addicted lol. Ordering from here is also very easy. The clothes are true to what they show on the page and are 100% of good quality.

Thumbnail of user zoraidad3
New York
1 review
0 helpful votes
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January 11th, 2021

I am a new online clothing buyer and originally was suspicious of the quality and size of the clothes, also that my money would be stolen. However, this online boutique has made it easy for you. All of my purchases have been beautiful and well-made garments and when I just received one that didn't look right, I was given the 100% painless online experience.

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Miss W.

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