• Roselinlin

Roselinlin

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Overview

Roselinlin has a rating of 3.9 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service, and good quality. Roselinlin ranks 21st among Women's Clothing sites.

  • Service
    108
  • Value
    107
  • Shipping
    105
  • Quality
    102
241
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How would you rate Roselinlin?
Top Positive Review

“Amazing quality and fast shipping”

Almendra W.
6/27/20

The clothes here are of very high quality and arrived in a few days, extremely fast shipping. Clothing is true to size. Very happy with my blouses and skirts, I will definitely buy more items right away.

Top Critical Review

“Buyer BEWARE!”

Jeanne B.
10/13/23

This company is the absolute worst quality I have ever seen in MY LIFE! Material is all transparent, poor workmanship, and after one wash (if i could wear them), will likely be the last time to be worn due to the machine tearing them up! I can't even donate these clothing. So its either throw them away, OR save them for the next time when stores can't stock enough toilet paper! I literally threw my money away.

Reviews (3,767)

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Reviews that mention popular keywords

customer service (471) clothing store (93) return address (43) return policy (74) shopping experience (59) quality clothes (86) credit card (54) return label (22) post office (27)
Thumbnail of user bekkaa1
Australia
1 review
0 helpful votes
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May 1st, 2020

Boutique with quality clothes. Your super fast shipping is an absolute bonus, especially when you ship last minute... your clothing is high quality which means it is true to size, the material is to die for and all the outfits I have bought have been so comfortable! I love this boutique and recommend it to anyone who needs something to wear on any occasion.

Thumbnail of user chrisb3799
California
1 review
1 helpful vote
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August 12th, 2023

It took 4 days, 4 emails and two chats to get one dress returned. All because they would not read what was written on submission form, emails and chats.
Not sure whether it was intentional or sheer incompetence. Either way, not professional or good for business. Certainly wont buy here again.

Thumbnail of user hayleyd31
Luxembourg
1 review
0 helpful votes
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July 15th, 2020

I bought warm clothes, shoes, accessories and watches online here. Some have already been delivered and others will arrive soon. One thing I like is that they send me information about my articles by email, when they will be delivered, which is... if you send an email to contact them they will respond immediately.

Thumbnail of user christinej127
Hawaii
1 review
5 helpful votes
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August 7th, 2019

I bought some jewelry and a dress. Everything was cheap, shoddy. Not at all as pictured or described. Am trying to get a refund and send it back. They do not respond to emails, just direct you to another site. They change the name of the company too. DO NOT buy from this company.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user anneg657
Texas
1 review
1 helpful vote
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September 7th, 2023

I ordered many items from this company. They stated the arrival time was between 12-14 days and it was going to take three weeks. THREE WEEKS! Now they tell me I have received a full refund and yet have NOT received a single penny! I would NEVER recommend conducting business with this horrible rip-off company. Dishonest, dishonest! I do not know how I will ever receive my money back.

Products used:
None. Cancelled order

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Roselinlin Rep

Dear Customer,

Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the delivery issue and refund process.

We are a legitimate company. Our team is committed to processing and delivering orders as soon as possible, but sometimes unforeseen circumstances may cause delays in shipping. Our estimated delivery date is based on several factors, including the destination address, and the time we assemble and prepare your items for shipment.
For more details, you can check the shipping policy here: https://roselinlin.com/information/shipping-delivery

About the refund, ususally the refund will be issued in 3-5 days. Depending on the financial institution, credit or debit cards may take an additional 3-7 business days to process.

I’d love to confirm more details about the issue you mentioned. Would you mind providing us with your order number? Please send us an email about your order number or you can contact is in live chat.

Thank you for taking the time to share your feedback with us. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.

If you need additional assistance, please feel free to contact us by email at service@roselinlin.com. We will reply to you within 24 hours.

Best regard,
Ashley
ROSELINLIN

Thumbnail of user alejandraw2
New Zealand
1 review
0 helpful votes
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July 12th, 2020

All the rave reviews are true. I buy a lot of clothes online for business and personal things these girls are the best, warmest, really fast and friendly. Your package flies super fast, the range and inventory options are complete, I am a size 16, so I am very happy. Customer service is fantastic and there are no issues with returns and refunds, everything is fine.

Thumbnail of user serenityr7
GB
1 review
0 helpful votes
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April 21st, 2021

I have made several orders on this website and everything is always perfect. The very good website to browse and buy clothes. The only thing that among so many products and so handsome costs a little to choose, I definitely love it. Above all, they have a lot of professionalism and fashionable styles, thank you very much for everything.

Thumbnail of user tarsilaw1
Canada
1 review
0 helpful votes
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May 30th, 2020

Getting clothes online has never been easier as this boutique offers a wide range of designs that I love. Since I discovered this boutique, I have been obtaining my orders with great success. I have never been disappointed with your shipment, although sometimes it takes longer, but I can be sure they will arrive and be in good condition.

Thumbnail of user jl501
Pennsylvania
1 review
1 helpful vote
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June 19th, 2020

I ordered online - and after some time received the pants I ordered. I was disappointed in the quality and sizing. They looked nothing like what appeared on the website.

When asking about a return, they told me returns go to Guangzhou, China. The consumer pays the freight. A refund is issued after the garments are received and inspected.

Because of the costs and time involved with a return they offered a 15% refund.

I chose to have no further contact with the company. On the bright side they did respond to emails.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user iguenh1
GB
1 review
2 helpful votes
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June 27th, 2020

I LOVE! Excellent quality. The right fit is important, I like my clothes to look especially made for me and this boutique does it, just that! I have ordered from other "quality" online stores, but the fit and size of this online store are perfect, once you find out your size you can order and know it will always fit, really that, because I don't like dealing with the trouble of returning. Quality, and the cut is unparalleled!

Thumbnail of user marleneg54
California
1 review
0 helpful votes
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November 30th, 2019

Buy in this online boutique very modern gloves. They are very well finished and seams well sewn, giving the feeling of resistance. I have tried the finger of the touch screen with the phone and it works perfectly very important for cold days, you can use your phone without taking off your glove and getting cold. These gloves are the perfect combination of comfort and elegance. They serve me for any occasion, since they fit with an informal style.

Thumbnail of user mindyp47
Maryland
1 review
7 helpful votes
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October 29th, 2020

I ordered over $100 worth of clothing from this site. When they arrived, they were just poor imitations of what was pictured. Cheap, flimsy material with printed designs. No texture. Boots made to look supple and dark red were bright red, cheap, thin plastic that looked like Barbie doll shoes. DO NOT MAKE THE MISTAKE!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user dd586
Florida
1 review
1 helpful vote
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June 13th, 2020

I ordered over $100 worth of clothing from their on-line site and that was almost three months ago. I have tried to get some answers from them via their customer service e-mail and got a load of "it's on the way" over and over again. Right. They have no intention of sending me what I bought and paid for. They just want my US dollars! I have been given a fake tracking number to check on-line via FedEx and the US Mail. I have tried the number NUMEROUS times and each time was informed the tracking number did not exist in the system. This company is not interested in satisfying the consumer, they only want your money and good luck with getting anything back from them. Don't waste your time or money on this company unless you're into throwing your money away.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user cireniak
North Carolina
1 review
0 helpful votes
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August 14th, 2020

I have ordered clothes on this website many times and they always deliver what they promise. Promotions are often different each time. Wide variety of products to choose from. Delivery is always on time.

Thumbnail of user marcelam39
Ireland
1 review
0 helpful votes
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August 26th, 2020

The leggings are of good quality, comfortable to wear and useful for training, they do not show and resist. I do crossfit regularly and so far they hold up! Sweat between legs, buttocks, etc. is not appreciated. I recommend the clothes from this online boutique!

Thumbnail of user bernadetter45
Florida
1 review
0 helpful votes
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June 25th, 2020

That's by far one of the best quality dresses I've ever had. Its material is top quality and super cute! I love them so much that I bought all the colors in my favorite styles. I bought online and my clothes always arrive on time!

Thumbnail of user melisac20
Switzerland
1 review
0 helpful votes
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November 23rd, 2020

I have been shopping for clothes here for about a year and never had a problem with them. Their customer service staff is also quick to address any concerns you may have regarding the orders I have placed.

Thumbnail of user simonaf14
Finland
1 review
1 helpful vote
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January 15th, 2022

Amazing. I ordered my birthday dress and it arrived earlier than expected. I always fear that when I order online, my product will not arrive on time. The dress looks exactly like the image provided by this website

Thumbnail of user claraw68
GB
1 review
0 helpful votes
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February 20th, 2021

They are fast with shipping, the clothes are very good and of good quality. Just be careful with the sizes, if you are rather size 40 always wear an XL, but it will be small. Luckily I already have it and have never needed to return anything in this online boutique!

Thumbnail of user kaylaa97
New York
1 review
0 helpful votes
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December 13th, 2020

Fabulous selection of clothing styles and great prices. I could spend hours browsing this website, the delivery was not instantaneous, but it was made within 15 days as indicated, it was worth the wait.

Thumbnail of user walkyriam
New York
1 review
0 helpful votes
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March 26th, 2021

I have been buying clothes through this website for a while and I am satisfied with the last purchase, I had no problems, they always arrived in perfect condition. I have nothing to complain about, I recommend it.

Thumbnail of user parist40
GB
1 review
0 helpful votes
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August 3rd, 2021

I have recently ordered two shorts. Delivery time was 13 days, but I arrived earlier than I expected. The quality of the clothes is really impressive. I am very satisfied with all the items that I order in this online boutique, quality, size and price.

Thumbnail of user naomip32
Idaho
2 reviews
9 helpful votes
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May 19th, 2019

This company sends crap product, eventually, or not at all, and refuses to give you the address to return their crap and get your refund. Ordering from China sucks but this company is a straight scam. Petty thieves.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user temiss1
New Zealand
1 review
0 helpful votes
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July 23rd, 2020

I love the products and services of this boutique, they continue to improve their product standards. I have purchased over twenty items and I believe this is my only trustworthy online clothing shopping website.

Thumbnail of user alicec410
Arizona
1 review
0 helpful votes
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April 13th, 2021

I ordered online here a top for my daughter that was too small, however, as the top was sold out, they offered me another top with another design, my daughter was absolutely delighted! Great quality of clothing and excellent customer service, thank you very much.

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Thumbnail of user missw50
Miss W.

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