• Roselinlin

Roselinlin

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Overview

Roselinlin has a rating of 3.9 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service, and good quality. Roselinlin ranks 21st among Women's Clothing sites.

  • Service
    108
  • Value
    107
  • Shipping
    105
  • Quality
    102
241
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How would you rate Roselinlin?
Top Positive Review

“Amazing quality and fast shipping”

Almendra W.
6/27/20

The clothes here are of very high quality and arrived in a few days, extremely fast shipping. Clothing is true to size. Very happy with my blouses and skirts, I will definitely buy more items right away.

Top Critical Review

“Buyer BEWARE!”

Jeanne B.
10/13/23

This company is the absolute worst quality I have ever seen in MY LIFE! Material is all transparent, poor workmanship, and after one wash (if i could wear them), will likely be the last time to be worn due to the machine tearing them up! I can't even donate these clothing. So its either throw them away, OR save them for the next time when stores can't stock enough toilet paper! I literally threw my money away.

Reviews (3,767)

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Reviews that mention popular keywords

customer service (471) clothing store (93) return address (43) return policy (74) shopping experience (59) quality clothes (86) credit card (54) return label (22) post office (27)
Thumbnail of user albinal2
New York
1 review
3 helpful votes
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August 3rd, 2020

Great way to buy clothes for people who live in regional and rural areas, it has a wide variety of styles, fabrics and sizes, something for everyone. Household products are the latest trends. Excellent customer service, fair return policy and prompt delivery. I have taken advantage of the special discounts on both fashion items and accessories and I have not been disappointed.

Thumbnail of user carolv251
Massachusetts
1 review
0 helpful votes
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September 2nd, 2020

I ordered 128.00 worth of clothes and not one item received was what was shown on their website nor description. You think your ordering linen, no you get corduroy, fake silk, polyester fabric. Pants show ankle length, mine went over my toes! They waited over the time frame before shipping so you could not have cc company to back off the charge. I waited 46 days before receiving my junk. They offered me a refund of $1.50! Increased th amount to 2.00,3.00. If i wanted to return the items i had to pay the shipping cost along with some tariff fee. They even asked if i could sell it or donate it, i tossed it in the trash. What a SCAM!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user ocoria
GB
1 review
0 helpful votes
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June 14th, 2021

I decided to give this website a try. The dresses looked really adorable at an affordable price. Everything I asked for has been very nice and cute, and I am very satisfied. Items arrived relatively quickly and any issues you may have had are easily resolved.

Thumbnail of user dulcem16
New Zealand
1 review
0 helpful votes
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July 25th, 2020

Although the delivery time could have been faster, I have just received my luxurious dresses. Compared to other stores in a mall, the purchase price of this online boutique had more discount, plus free delivery. So the wait was worth it.

Thumbnail of user heathers1334
Canada
1 review
0 helpful votes
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July 18th, 2021

Items are advertised as being cotton and then show up in polyester/rayon. Returns are at your cost to China which is exorbitant as they require a tracking number. Approximately $100 of clothing would cost $65+ with tracking - just not worth it.

Tip for consumers:
Items are not as pictured or described. Returns are at your cost for shipping to China.

Products used:
The shoes were cute.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@roselinlin.com or by chat online.

Stay safe and have a nice day!

Thumbnail of user pandorag2
Canada
1 review
0 helpful votes
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December 6th, 2020

I loved the fact that you can check the size before ordering. It makes it much easier. There are certainly a lot of clothes to choose from in this boutique on the internet, very happy with the product upon arrival here.

Thumbnail of user tessan14
California
1 review
0 helpful votes
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April 30th, 2021

Thanking this online boutique for their prompt response and excellent customer service. It took him less than 30 minutes to reply to my email with all the information he needed. You will definitely continue to be a loyal and continuous customer.

Thumbnail of user brendad361
Alabama
1 review
1 helpful vote
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June 26th, 2020

This is the worst of the worst companies I have dealt with ever. Clothes look great in pictures, horribly cheaply made. I have tried to return two items for 6 weeks, have gave them the required information three times and every time i inquire about the return they act like its the first time and keep asking for the same info... just a game to wear you down and hope you get tired and forget about it. Please save yourself from all of this and pay little more for a better product. Wish I had looked at reviews somewhere other than their fake reviews on their website...

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user isabelar3
GB
1 review
0 helpful votes
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October 14th, 2020

I ordered a beautiful dark jade green coat. They were delivered on time in an exceptional shipment. Ordering was easy and the coat is even better than I expected. It fits perfectly and is exactly what I needed to travel. Not too heavy but incredibly warm.

Thumbnail of user iracemah
Italy
1 review
0 helpful votes
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August 3rd, 2020

The articles of clothing that I buy here have always been comfortable, modern and with a good range of colors. Its catalog ranges from casual clothing to elegant evening dresses. Our granddaughter actually had dresses from this online boutique for her bridesmaids and they looked amazing.

Thumbnail of user imalh
GB
1 review
1 helpful vote
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October 21st, 2020

This website sells a variety of quality clothing at incredible prices. They have regular sales and with free returns and shipping it's easy to get your items. Even when there was a problem when I paid for a t-shirt and it sold out, they not only made an immediate refund, but also sent me a discount coupon for the next purchase. I love this boutique.

Thumbnail of user aliciap220
GB
1 review
0 helpful votes
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August 14th, 2020

Overall, I love everything on this website, it's quick and easy! I wish you could let the buyers of each item post a picture in the review section of how it looks in real life, for example fabric or design <3

Thumbnail of user serenab102
Canada
1 review
12 helpful votes
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July 6th, 2022
Verified purchase

The shirt did not look like the picture. Make sure to measure yourself, their sizing is out to lunch. Basically the clothes are 2 sizes too small from a Canadian standpoint. The product was put in a grimmy bag and looked used. I followed the return process but it said my email doesn't match my order invoice. Even if I could send it back I would be lucky to get $6 back from $50.

Tip for consumers:
Check the size chart

Products used:
Women linen tunic

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Roselinlin Rep

Thank you for your feedback.

Sorry to hear that the product does not meet your expectations.

We will forward your feedback and keep improving our products and services.

We have been paying attention to quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@roselinlin.com or by chat online.

Roselinlin is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user juliem570
New York
1 review
6 helpful votes
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June 3rd, 2019

A. They only sent 1 of 3 items I ordered, which was actually a godsend as the clothes are crap- you definitely get what you pay for.
B. The items run about 2 sizes smaller than they claim
C. Their return policy is that YOU pay to send anything you don't want back to Singapore (despite their having a clearing house in NJ). Otherwise you can keep the crappy stuff they sent you & they'll credit you a whopping 15% of the cost advising that "maybe you can use the fabric somehow"
D. Don't waste your time or money. I should have known better.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user wendyh241
Australia
1 review
11 helpful votes
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September 7th, 2019

The cloths I bought were not as good as the photos made them look. I asked for a return address but suprise, suprise they didn't answer. So time has passed and I thought these are of no use to me way too small the sizing is all over the place and the quality is very poor. I again asked if I can return the items. This time at lease they respond only to say sorry we wont accept your return its outside 14 days since you bought them. Postage took 8 weeks to arrive all in all a total waste of my money. Be wise don"t waste your time with this company or your money

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user mairam7
Germany
1 review
0 helpful votes
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November 24th, 2019

Fabulous service committed to making your purchase as special as possible. A lot of variety and information on the website. The selected elections arrived with sufficient time. Although the sizes were not entirely correct, it was my fault more than his. Consider increasing the size of the materials. Really dressed.

Thumbnail of user coraliam4
California
1 review
0 helpful votes
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May 2nd, 2021

I have made several purchases with this online boutique. Usually for birthdays or events and I have always received my items on time. Their variety of clothes and sizes is incredible, it never disappoints me.

Thumbnail of user olimpiab2
GB
1 review
0 helpful votes
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March 30th, 2021

I have already made several orders for clothes in this online store, only once was it a controversial case, but everything was resolved easily and without drama. Good prices, fast delivery. Very good online boutique.

Thumbnail of user suel161
Australia
1 review
5 helpful votes
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June 5th, 2019

I should have read the reviews before i purchased, but like everyone else the pictures looked great and i thought i was being sensible by purchasing a larger size than i usually wear.
I ordered 4 items that took 6 weeks to arrive. 1 fit OK, 1 was way too large and 2 were too small even though all were supposed to be the same size. Quality of fabric and manufacture was cheap and nasty.
I bought these and had them shipped to me in Australia, so their reach stretches far and wide!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user mariot43
Florida
1 review
17 helpful votes
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May 14th, 2019

As many others here, you see a catalog with very nice pictures and you order from there.
You will receive something that has nothing to do with the picture.
Different design, different color, extremely poor quality.
They do not accept returns!
Only to give back 15% of what you paid... I am still waiting...
They are responsible for those opinions that we have once heard that everything coming from China is cheap and bad quality!
Stay away from this website!
They show an address in United Kingdom that is not true!
They are in China!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user jabarib5
France
1 review
0 helpful votes
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May 8th, 2019

It's different from many online shops. I bought the product from other stores before but they could not provide better services. But everyone in this shop has served very well, I'm very happy about them.

Thumbnail of user charleneo14
New York
1 review
1 helpful vote
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August 1st, 2019

Customer service sucks and impossible to return anything even tho items are not sized correctly and fiber content is not what is stated in the website. Poor workmanship. Must be chinese slave labor. Buy local.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user leonoraj1
Italy
1 review
0 helpful votes
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October 14th, 2020

Very clear customer service help, they answered all questions by email quickly and made sure you understood. My order took a while, but it arrived at my house. Complete and reliable service on the internet

Thumbnail of user candelam
California
1 review
0 helpful votes
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October 19th, 2020

Buy a beautiful dress online here as they have the widest range of clothing and accessory designs, they have frequent discounts and an excellent membership program. Plus shipping is very affordable! Five stars love you!

Thumbnail of user leandrad1
GB
1 review
0 helpful votes
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August 2nd, 2020

Online clothing store easy to use, consumer friendly in the comfort of your home. Ships my orders on time and without complications directly to my front door. Real life sizing and no questions about returns

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Thumbnail of user missw50
Miss W.

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