• Roselinlin

Roselinlin

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Overview

Roselinlin has a rating of 3.9 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service, and good quality. Roselinlin ranks 21st among Women's Clothing sites.

  • Service
    108
  • Value
    107
  • Shipping
    105
  • Quality
    102
241
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How would you rate Roselinlin?
Top Positive Review

“Amazing quality and fast shipping”

Almendra W.
6/27/20

The clothes here are of very high quality and arrived in a few days, extremely fast shipping. Clothing is true to size. Very happy with my blouses and skirts, I will definitely buy more items right away.

Top Critical Review

“Buyer BEWARE!”

Jeanne B.
10/13/23

This company is the absolute worst quality I have ever seen in MY LIFE! Material is all transparent, poor workmanship, and after one wash (if i could wear them), will likely be the last time to be worn due to the machine tearing them up! I can't even donate these clothing. So its either throw them away, OR save them for the next time when stores can't stock enough toilet paper! I literally threw my money away.

Reviews (3,767)

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Reviews that mention popular keywords

customer service (471) clothing store (93) return address (43) return policy (74) shopping experience (59) quality clothes (86) credit card (54) return label (22) post office (27)
Thumbnail of user carminaj1
California
1 review
0 helpful votes
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October 17th, 2020

Excellent website I am impressed! First time buyer and I feel like I got a great bargain! I had some doubts, however my clothes arrived faster than expected. I bought a blouse skirt set. The quality is excellent, nice feeling rich fabric. The size I chose is fine, although I could probably have gone down a size, but I wanted to play it safe. I'll order another now and go down one size

Thumbnail of user shannonc546
Washington
1 review
17 helpful votes
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July 17th, 2020

Like other reviewers, I ordered from this site based on the beautiful photos of the clothing and great reviews on the website. Ten weeks later (after multiple requests to cancel the order and get a refund, all of which were denied), a package shows up with horribly made clothes that only barely resemble the photos from the site. There is no indication on the website that the business is based in China. The business counts on customers not being willing to pay the exorbitant return shipping fees and settling for the 15% refund. Total scam. Don't waste your money.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user jovitam7
GB
1 review
0 helpful votes
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March 28th, 2021

I am really pleasantly surprised! It looks great on me and I was concerned that most long dresses are too long. I can wear flat shoes with the one I buy online here and it's perfect for the summer. You should be modest when sitting to avoid showing too much, as the slit is high and seems to rise a bit when sitting.

Thumbnail of user gabrielas65
Minnesota
1 review
14 helpful votes
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August 19th, 2020

Items I received looked nothing like the website depictions. See Tanya B.'s review: I agree 100%: cheap, shoddy material. Trying to return items for refund: USPS won't ship to China; FedEx says "at least $100". Roslinlin offered me 15% refund; I refused. Then "If you would like to keep the item(s) and skip the return hassle, we'd love to improve the compensation rate to be 25% money refund." Wow. They acknowledge problems with return. Finally they sent a label - not a proper shipping label, I learned at FedEx - with the WRONG zip code on it!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

We suggest you return it via postal service.

The zip code is correct since we did receive pakcage successfully.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user lauriet79
North Carolina
1 review
185 helpful votes
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January 2nd, 2020

Product took forever, and the quality was poor once received. I used their return label, went to the post office and completed the customs paperwork and paid $24.5 months later the package was returned to me. The company claimed it must be a customs issue. They offered a 35% discount to keep it, or I can try shipping again. If I can stop one person from wasting their money like I did, I'll feel better.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user uleu
GB
1 review
0 helpful votes
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April 27th, 2021

First time buyer and I feel like I got a great bargain! I had some doubts, however my clothes arrived faster than expected. I bought a blouse skirt set. The quality is excellent, nice feeling rich fabric. The size I chose is fine, although I could probably have gone down a size, but I wanted to play it safe. I'll order another now and go down one size

Thumbnail of user basilisiaj
Texas
1 review
0 helpful votes
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September 21st, 2020

I have been an online shopper here for two years and I just discovered this boutique 7 months ago. I have ordered 9 items now and they never disappoint to add that the delivery is convenient and their customer support is very efficient. I can still enjoy more.

Thumbnail of user cristym16
Oregon
1 review
14 helpful votes
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July 9th, 2020

I ordered a pretty summer dress and it took over a month to arrive. It didn't look nearly as nice in person as it did in the add and it didn't fit. I contacted them about a return address and after several emails back and forth, they told me I would have to send it to China and then wait for them to process the return before I could expect a refund. Then they offered me 15% cash back instead (which I'm accepting but we'll see if it actually happens). Terrible customer service. I'll never buy from them again.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user ruthf236
California
1 review
79 helpful votes
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September 15th, 2020

The items were all badly sized and did not fit, badly made with seams coming apart, poor quality fabric and things I just would never wear. I bought sun dresses to wear while gardening and even for this menial project I still can't wear the dresses. I tried to work with them to make a return and my emails are ignored, replies from them, when they come, make no sense, provide no direction or instruction. Now my emails are totally ignored. This company is a total ripoff.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.\

We did reply your email about the return information. Pls check your email carefully.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user mirnaw8
Australia
1 review
0 helpful votes
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July 19th, 2020

I bought different clothes online here, they have a fantastic variety of different products and you can't beat the prices, no matter how much you buy it, it's great value, makes buying good quality, modern clothes so affordable you can afford it. Just fantastic. I love this site.

Thumbnail of user fedoras1
Texas
1 review
0 helpful votes
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October 11th, 2020

I bought a beautiful top for my mom for her birthday. She loved them both and I was very happy with the opportunity to buy something online with this online boutique that I would not normally find in physical stores where I live. Excellent customer service and delivery.

Thumbnail of user prissya
California
1 review
0 helpful votes
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March 15th, 2021

For me, this is the best online clothing shopping website, and I love to order here, because it offers everything in fashion, from clothes to cute accessories. They offer a discount almost always. It is such an affordable price that I will always recommend it to my friends.

Thumbnail of user amym695
Michigan
1 review
9 helpful votes
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June 8th, 2019

After waiting over a month to receive my order, I was so disgusted but how they misrepresented their fabrics. I received all polyester shirts, not the cotton linen blend as shown on their web page. Do not order from this scam business. Now I have to try to see how I can return this absolute crap I just paid for.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user annes315
Australia
1 review
5 helpful votes
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May 21st, 2019

It appears this is a common theme, I placed my order over 1 month ago only to be told that part of the order is being delivered, value $3. The Clothing I ordered has still not arrived, I cannot get any explanation and again the Tracking No. I was sent is invalid. My warning, do not purchase from this website

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user gloriab288
Canada
1 review
0 helpful votes
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November 29th, 2020

DO NOT buy anything from this site. It is a fraud. They make poor replicas out of cheap material to try to copy what they show on their website. And you can NEVER return an item - if you send an email to them, you will only get a computer generated reply that leads nowhere.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user darau1
New York
1 review
0 helpful votes
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June 16th, 2020

I love buying clothes here, beautiful and quality pieces, beautiful dresses for an event or just elegant casual pieces, not to mention the beautiful lingerie, it always makes me come back. Fast shipping and amazing customer service. Very happy with my experiences and I recommend it, definitely one of the best!

Thumbnail of user juner89
GB
1 review
0 helpful votes
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November 28th, 2020

The convenience and style of this clothing website is incredible. From a country that does not have easy access to some of the fashion items it comes in handy. Not only does the customer service be fast and reliable, she also processes any customer-related inquiries or questions in a timely manner.

Thumbnail of user cathyf77
Canada
1 review
0 helpful votes
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September 1st, 2019

I love my new pants! In the inner part they carry a kind of double lining that makes them ideal for winter, since they make a little wind and the cold does not drag their legs, for the shipment there were no problems, they have a quick answer to my questions.

Thumbnail of user jimenan3
GB
1 review
0 helpful votes
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October 18th, 2021

This website is perfect! The service is absolutely wonderful, they have understood what I like. I got a really beautiful dress that I fell in love with right away. I can't wait until the day I put it on! Thank you very much for all the attention and the excellent work!

Thumbnail of user stephanieh354
Ohio
1 review
8 helpful votes
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July 16th, 2019

Website photos are misleading. Fabric quality and fit are terrible. Goods can only be returned to China at your expense! Items advertised as linen are actually synthetic or blend. Company selling the same merchandise on a number of sites. Prices seem good, the goods are worth a fraction of the price!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user maryw1233
Colorado
1 review
1 helpful vote
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May 30th, 2020

I have no idea where my items are. The tracking number is fake. DO NOT order from this fake company. I had to change my credit card number to make sure they don't use it illegally. I am turning them in to every agency possible to get their website shut down.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

The tracking number is not fake. If the tracking information is not found, that is to say it has not updated.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user kathys769
Massachusetts
1 review
10 helpful votes
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November 20th, 2019

I have seen better quality of clothing at Walmart. I would never order from this company again. I purchased 5 items and 3 of the items didn't even look like the photo. The other 2 were horrible quality. It was a totally different item all together. When I inquired about returning they informed me the shipment goes back to China and I was responsible for the shipping. Even though I was send the wrong product. I would refrain from purchasing from this company all together. They do not make returns easy!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user alfonsak
Czechia
1 review
0 helpful votes
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May 20th, 2020

I have purchased from the website more than 4 times and it has never failed to impress me. The checkout process was quick and easy. They are always shipped on time and I receive all my products in good condition and it is exactly as described. I trust this website 100%.

Thumbnail of user susannat7
California
1 review
0 helpful votes
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March 1st, 2021

Beautiful clothing. I love everything I ask for in this online boutique, fast shipping and excellent quality in all clothes. Pricing is standard for clothing these days. The outfits are so cute that the hardest part is choosing just one. I've never had a problem with them before, so I highly recommend this website!

Thumbnail of user fernandap11
Utah
1 review
0 helpful votes
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October 26th, 2020

Amazing help and online customer service, I accidentally mistook my order and within 24 hours my money was returned directly to my account. The quality of the pants is definitely worth it. Could not be better.

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Miss W.

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