• Roselinlin

Roselinlin

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Overview

Roselinlin has a rating of 3.9 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service, and good quality. Roselinlin ranks 32nd among Women's Clothing sites.

  • Service
    108
  • Value
    107
  • Shipping
    105
  • Quality
    102
241
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How would you rate Roselinlin?
Top Positive Review

“Amazing quality and fast shipping”

Almendra W.
6/27/20

The clothes here are of very high quality and arrived in a few days, extremely fast shipping. Clothing is true to size. Very happy with my blouses and skirts, I will definitely buy more items right away.

Top Critical Review

“Buyer BEWARE!”

Jeanne B.
10/13/23

This company is the absolute worst quality I have ever seen in MY LIFE! Material is all transparent, poor workmanship, and after one wash (if i could wear them), will likely be the last time to be worn due to the machine tearing them up! I can't even donate these clothing. So its either throw them away, OR save them for the next time when stores can't stock enough toilet paper! I literally threw my money away.

Reviews (3,767)

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Reviews that mention popular keywords

customer service (471) clothing store (93) return address (43) return policy (74) shopping experience (59) quality clothes (86) credit card (54) return label (22) post office (27)
Thumbnail of user sherylp98
Indiana
1 review
0 helpful votes
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May 18th, 2021

Don't order from this company! They are located in China and my order looked nothing like their advertisements! They were gigantic and when I tried to return them, they gave me a fake pre-printed label with an address that did not exist. This is a scam!

Tip for consumers:
Do Not Order From Them

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user lydiaw56
Canada
1 review
1 helpful vote
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June 25th, 2020

A girl in this online boutique helped me push everything with minutes, she got to work and everything was organized in one email! Very kind, lovely lady! Good services from her! Your boss should give you a raise or a nice vacation as she is just amazing at her job! I am a satisfied customer and I can't wait to buy more from your store.

Thumbnail of user selenew1
GB
1 review
0 helpful votes
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August 27th, 2020

As always with my online purchases here, speed of delivery. Great clothes and very well presented in the box. I have returned a pair of pants because I did not like how it fit, and the return process has been very easy.

Thumbnail of user jessicam1628
Sweden
1 review
0 helpful votes
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July 23rd, 2020

I have ordered many times for my own good. They always have a wide range of clothing, accessories, shoes and beauty products at low prices. Shipping is all wrapped securely and beautifully. There are always discounts that make it fun to explore the products they have.

Thumbnail of user hannys3
New York
1 review
0 helpful votes
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February 5th, 2021

There are many clothing designs to choose from and they are all beautiful. The shipping was so fast in less than 10 days that I already received my package, what I ordered is beautiful, they look exactly the same in the photo (not like other online stores) I will surely buy here again!

Thumbnail of user mireyac6
Virginia
1 review
0 helpful votes
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January 19th, 2021

My last order came at the right time, they went out of their way to get my size, which is why I am thankful and bought again today. It is still very early to receive my new dress, so I will give you an updated review of this latest order once it arrives.

Thumbnail of user anitat82
Netherlands
1 review
7 helpful votes
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May 1st, 2020

I visited their website to order. No one can believe how quickly he got here. The size is forceful and the dress is beautiful and of great quality. So easy to find the type of dress you were looking for by typing in the search bar. I will be shopping with you again in the near future for any other event that requires a beautiful outfit.
Thank you very much, keep up the amazing service

Thumbnail of user robertr819
Singapore
1 review
1 helpful vote
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May 14th, 2019

Now it's important to note that I don't shop very well - not much fashion sense and no patience for it - but I was in need of an appropriate outfit for my son's wedding in August. The sales associate was so incredibly helpful - asking me about my likes and dislikes - brought me lots of options and some shirts and slacks I would not have had the patience to look for. I ended up with two amazing outfits and accessories that will be absolutely perfect for the occasion! So happy with the customer service and the quality of the clothes!

Thumbnail of user kristib71
California
2 reviews
13 helpful votes
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July 20th, 2019

NEVER buy anything on this site. It's a fraud! The clothes are flimsy and not true to size. Just try to return something... they make it so impossible you might as well give it to a thrift shop. They change their name constantly. They make up fake good reviews. You can tell because they use poor English. They are located in China and it took three months to receive an item. Look up customer reviews on their site and see what I mean. I would estimate 90% of the reviews are POOR. The other ones are made up.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user lucelial
Washington
1 review
0 helpful votes
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July 29th, 2020

I am choosing a dress between 2 sizes, so I sent an email expecting some advice. The girls not only answered all my questions and sent me specific measurements for each item I asked, but they never made me feel like I was being annoying (although I'm sure it was). They are so patient and charming, I will definitely buy again! Oh, and the dresses I bought fit me perfectly!

Thumbnail of user kayh150
Florida
1 review
7 helpful votes
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March 21st, 2020

No where on the website does it say that you will pay to ship items back to China (plus customs fees).
Don't bother ordering, no matter what the website pictures look like or description says. The material is thin like rice paper and the sizes may be two sizes too small in my view. You don't stand of chance of being satisfied.

Tip for consumers:
Don't.

Products used:
Zero. All four items ordered were both too small and the cloth was extremely thin and cheap.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user soik
GB
1 review
0 helpful votes
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August 26th, 2020

I bought my mom a pair of pants on this website and she quite liked them. We buy your usual size and they fit you perfectly. They adapt well to the body, they fit well so that they do not fall but not too tight. It is not transparent at all. Good design. Good quality fabric

Thumbnail of user marysolg2
Canada
1 review
1 helpful vote
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August 14th, 2020

I always buy different clothes here since 2018 and I have no qualms. Shipping varies as some of my past orders arrived quite early; the longest is about 3 weeks, but it's not a big problem for me. I really appreciate the good customer service and great deals the website offers. It is also very reliable and trustworthy. I have already convinced many of my friends and family to buy here and they have no complaints. :)

Thumbnail of user mirellal3
Florida
1 review
0 helpful votes
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September 7th, 2020

Love it! New favorite place to shop! I've only shopped from this website twice, and I really love it! It was easy for me to find everything I wanted and even ended up getting a lot more than I originally needed. The clothes are also well priced and very cute! I will definitely buy here again.

Thumbnail of user kimh986
New Jersey
1 review
0 helpful votes
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July 9th, 2021

I love this boutique. I have bought three times and I have been delighted each time with the dress, always even better than in the photo, very reasonable prices and excellent customer service. Even on one occasion, my chosen dress was not available near the event due to the damage, they chose me a fantastic alternative.

Thumbnail of user lolal63
California
1 review
0 helpful votes
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March 24th, 2021

Sometimes it usually happens that there are problems when buying clothes online, but the way in which those responsible for the web react is what interests me. As happened to me in this website! The return of my shoes was processed as soon as possible, with the credit in my account and the shipping costs fully covered! Very efficient!

Thumbnail of user karolm29
GB
1 review
0 helpful votes
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April 1st, 2021

I bought a size L long sleeve dress online here, but I could still buy a larger number because the shape is small! Product quality is good and warm inside! Like the product, it is not necessary for me to have this seam in the middle, but most of all I am happy with my purchase.

Thumbnail of user baleno
Texas
1 review
3 helpful votes
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January 9th, 2021

Always a great experience! I love shopping with this website. I never had a problem and the clothes are always so cute and very affordable. I can understand why many of the other reviewers are upset about the returns because I was a bit discouraged at first when I read that, but I decided to take a chance and don't regret it once! You just have to decide if it is suitable for you before buying :)

Thumbnail of user magdalenac28
New Jersey
1 review
0 helpful votes
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December 25th, 2020

I bought a size M long sleeve dress online here, but I could still buy a larger number because the shape is small! Product quality is good and warm inside! Like the product, it is not necessary for me to have this seam in the middle, but most of all I am happy with my purchase.

Thumbnail of user deek76
Pennsylvania
1 review
3 helpful votes
  • Send Message
June 20th, 2019

Don't be fooled by the pictures -- the reality is these clothes are thrown together with the lowest, cheapest quality fabrics and craftsmanship. Just awful, and I fear for the poor conditions that the workers who make these clothes must endure. PLEASE do not make the same mistake I made! Shipping takes forever -- they must send containers from China and then ship from New Jersey but if you want to return the items you must pay to send to China! Or they only offer a partial refund and then pay less than promised. Don't do it!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user lindas1409
Wisconsin
2 reviews
7 helpful votes
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October 2nd, 2019

This stuff looks like I would want it. I've bought shoes and pants and tops. Nothing looks like it did in the add ads the shoes are very weirdly made. Avoid those shoes at all costs. The worst is you cant return the stuff because the company is in China and as they point out you pay a lot to send it back. I have been pawning it off on the local shelter. It annoys me with these companies because they do this knowing we can't return the stuff. Should have read reviews first. I'll learn one day.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user evanaa
GB
1 review
0 helpful votes
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July 9th, 2020

I just wanted to thank the customer service girl who took care of my case, she was very helpful and a real pleasure to deal with even if by email. Genuine customer service is hard to find these days, so when someone is willing to help as much as they can, it's a true blessing! Thank you very much, you are an asset to this boutique :)

Thumbnail of user barbarah516
Wyoming
1 review
6 helpful votes
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June 10th, 2019

Shoddy quality, not like the pictures. They also apparently felt free to substitute one item with something completely different that I would never choose. I guess they get away with a lot since the return postage is to China. I have been going round and round their directions for returns and can' t find how to return them. A complete rip off, possible scam. I reported them to the Better Business Bureau.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user yukin6
California
1 review
0 helpful votes
  • Send Message
July 9th, 2020

I wish I had checked this website before placing my order. I have still been waiting for almost 2 months. I have contacted their customer service but the response was talking about very general information-possibly it was automated message. One of the worst shopping experience ever in my life.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user vb52
California
1 review
4 helpful votes
  • Send Message
August 4th, 2019

The photos can not be of the actual products. Looks like they manufactured items just for the photos and then created the cheapest knock offs. When they say the fiber content is cotton, they must be referring to the cotton thread. Even the least expensive items that are manufactured in the US, or likely most anywhere else, are infinitely better quality than these. Am not even able to give them to anyone that I know. Something should be done about this company. It's a rip off. Know of any attorney that would take this case?
They said they would give me a credit for one item that they never sent... we shall see. I still have about 4 other items that I have and can't return. Buyer beware.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

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Miss W.

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