• Roselinlin

Roselinlin

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Overview

Roselinlin has a rating of 3.9 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service, and good quality. Roselinlin ranks 32nd among Women's Clothing sites.

  • Service
    108
  • Value
    107
  • Shipping
    105
  • Quality
    102
241
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How would you rate Roselinlin?
Top Positive Review

“Amazing quality and fast shipping”

Almendra W.
6/27/20

The clothes here are of very high quality and arrived in a few days, extremely fast shipping. Clothing is true to size. Very happy with my blouses and skirts, I will definitely buy more items right away.

Top Critical Review

“Buyer BEWARE!”

Jeanne B.
10/13/23

This company is the absolute worst quality I have ever seen in MY LIFE! Material is all transparent, poor workmanship, and after one wash (if i could wear them), will likely be the last time to be worn due to the machine tearing them up! I can't even donate these clothing. So its either throw them away, OR save them for the next time when stores can't stock enough toilet paper! I literally threw my money away.

Reviews (3,767)

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Reviews that mention popular keywords

customer service (471) clothing store (93) return address (43) return policy (74) shopping experience (59) quality clothes (86) credit card (54) return label (22) post office (27)
Thumbnail of user yukin6
California
1 review
0 helpful votes
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July 9th, 2020

I wish I had checked this website before placing my order. I have still been waiting for almost 2 months. I have contacted their customer service but the response was talking about very general information-possibly it was automated message. One of the worst shopping experience ever in my life.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user anthonym746
Belgium
1 review
0 helpful votes
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January 11th, 2020

It was a bit late as they responded like 10 business days after purchase, but I received my dress within 20 days after they advised of dispatch. Everything is as expected in terms of size and materials. I am glad that everything worked out for me despite the lateness.

Thumbnail of user teresaw336
Colorado
1 review
0 helpful votes
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July 4th, 2020

This boutique had a fast delivery, the clothes are of good quality and very comfortable... some items were too small they had to be sent back so convenient to have a return bag included in the purchase

Thumbnail of user erikah108
Switzerland
1 review
0 helpful votes
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July 23rd, 2020

I could spend years shopping for clothes here!

I just placed my first order with them and I am really impressed with their shipping offers. The only downside is that your site has a lot of elements, so you can spend a lot of time browsing, but that can also be good because many of the clothes have models that can inspire you to dress like a girl, sporty or more like a girlfriend. Pretty good that the site has PayPal as an option too. I can already feel my love for other online sites dying...

Thumbnail of user nancyg1246
California
1 review
0 helpful votes
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August 6th, 2020

Never received product. Wish I read the reviews before ordering. Cannot get through to them. Generic reply when you email them. If I could give them 0 stars I would. Save your money and avoid this company.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user godivah2
Canada
1 review
0 helpful votes
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August 5th, 2020

This online boutique has a wide variety of women's clothing and accessories at a reasonable price. They have excellent customer service and are easy to deal with. Often the best deals can be obtained with the season.

Thumbnail of user laetitiad2
Germany
1 review
0 helpful votes
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August 9th, 2020

I have only bought shirts in this online boutique, I trust their quality. Shopping was easy to do without any problems. There is also a tracking number and it is easy to track where your products are.

Thumbnail of user fridag7
Portugal
1 review
1 helpful vote
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February 25th, 2022

Some companies on the Internet vary the product or do not ship it. But this online boutique quickly solves problems, apart from the fact that all their clothes are great, especially the dresses... I love them all!

Thumbnail of user joh114
Australia
1 review
7 helpful votes
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May 31st, 2019

Don't buy from them. It took many weeks to for the order to be sent and then I only received 1 of the 3 items I paid for. The item I did get is worth about $2 - synthetic poorly made rubbish. It seems almost impossible to get my money refunded for the missing items, even with paypal's help. Any good reviews for this business seem to be because another store shares the same name.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user kayj51
Illinois
1 review
7 helpful votes
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July 20th, 2019

I should have read reviews first Worst product! Very cheap. Clothes have loose threads at mosts seams and hems. You have to pay for returns no matter what I will be contacting my Visa to challenge charges.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user colk1
California
1 review
1 helpful vote
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August 18th, 2020

My first purchase from here was a year and a half ago, I bought a sweater dress with an elastic band at the waist and it was something I fell in love with. I was struggling to find something in person that I liked where I live and started looking online.
Since then, I have purchased over 15 garments on this site and continue to shop for accessories as they have always been easy to wear and style. This is a website that I always look for sets by default and take inspiration from. Thank you!

Thumbnail of user marlenem167
GB
1 review
6 helpful votes
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August 1st, 2020

My daughter is buying cute dresses for college. After buying many, I returned some because they were too big. Time passed, so I contacted this boutique by email. A girl here used patience and was efficient in providing information and the store credit she wanted. I have to admit that I made some mistakes in my return process, he was very kind to my mistakes and also gave my daughter a discount code, thanks!

Thumbnail of user oralenea
Colorado
1 review
0 helpful votes
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March 14th, 2021

I love this online clothing store. Hands down the best shopping site I've had so far and most of the clothes are super nice for the low prices. Highly recommended if you are looking for something affordable.

Thumbnail of user zafiror1
GB
1 review
0 helpful votes
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August 1st, 2020

I have been with this boutique almost from the beginning and they are a great company and have never disappointed me. Always professional and very friendly, there has never been a problem returning items and getting a refund.
Clothing in general is as described and quality has improved over the years. It's also great to be able to try on clothes at home for fit and see how they go with other clothes you have.
An excellent company that I have and that I have often recommended to others as well. Keep up the good work!

Thumbnail of user norhanb
GB
1 review
0 helpful votes
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June 18th, 2020

This boutique has taken over my wardrobe forever, ever since I discovered them on the internet I became obsessed with quality and style, my order never disappointed! You can't go wrong with this store, it's a staple!

Thumbnail of user bettinas22
Australia
1 review
0 helpful votes
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April 24th, 2020

Buy cargo shorts perfect for comfortable days at the beach or shopping. They are light, they fit well and can be combined if necessary. Magnificent range of colors available. The woven waist band allows a perfect fit.

Thumbnail of user elizas36
California
1 review
0 helpful votes
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April 18th, 2021

I ordered some very comfortable and fashionable pants on this website. Ideal to dress with casual style and for mountain tours, walks, etc. They look great with black boots and Converse-type sneakers.

Thumbnail of user sorayar9
Italy
1 review
0 helpful votes
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April 27th, 2020

Great variety, always a wide range of sizes and styles available, reasonable prices for quality. The staff is knowledgeable and provides good friendly service. The stores are accessible online for working customers.

Thumbnail of user teofaniab
Netherlands
1 review
0 helpful votes
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July 12th, 2020

This remarkable online shopping experience has been clearly designed by women for women. Think of quality products, advice and coordination of trends with reliable delivery. I love shopping on the internet here!

Thumbnail of user carolv215
Utah
2 reviews
29 helpful votes
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July 9th, 2020

I placed a clothing order with this online retailer two months ago, to include a pair of shoes. Six weeks later the order arrived, but the shoes were not included. My many emails inquiring about the missing shoes have gone unanswered. The shoes were priced at about $35.00. I must now assume that I have been cheated. I will continue to seek satisfaction, most likely through Visa credit. My advice: stay away from this retailer's site.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user janed702
California
1 review
3 helpful votes
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February 10th, 2021
Verified purchase

In addition to getting inferior knockoff clothing ordered from their online catalogue with pictures, order was sent in 3 shipments, one item was never sent yet the company continues to claim they have no recourse to refund my money. After months of being told to be patient, they have stopped communicating. This is theft. They had both my credit card and Paypal information to make the refund and stalled.

Tip for consumers:
Don't do it. Knockoffs.

Products used:
none of them. All knock offs made with inferior fabric and sizing all over the place; some small, some large. Full refund supposedly, but no US distribution center so shipping costs to send back to china end up being half the cost of items plus possible customs charges. Highly discouraged to return product, even offering a 35% discount which of course was not issued along with the refund for the cancelled item.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user wilfridas
GB
1 review
0 helpful votes
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August 7th, 2020

Excellent customer service, impressively fast order fulfillment, direct return process with quality products at realistic prices, what more could you ask for? I have been a committed customer for many years and have never been disappointed. I am also impressed with the expansion of clothing ranges, and the increasingly fashionable designs especially.

Thumbnail of user cassandraq13
GB
1 review
0 helpful votes
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April 26th, 2021

I love everything I ask for in this online boutique fast shipping and excellent quality in all clothes. Pricing is standard for clothing these days. The outfits are so cute that the hardest part is choosing just one. I've never had a problem with them before, so I highly recommend this website!

Thumbnail of user atalial3
Nevada
1 review
0 helpful votes
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January 12th, 2021

I bought a beautiful blouse and a belt for my sister in law for her birthday. She loved them both and I was very happy with the opportunity to buy something online on this website that I would not normally find in physical stores where I live. Excellent customer service and delivery.

Thumbnail of user debbiew466
California
2 reviews
1 helpful vote
  • Send Message
June 6th, 2020

Buyer Beware! Do not order from this company! You are not able to contact them except by email, which should have been a red flag to me. Regardless, my order took almost 2 months to be delivered and what arrived is nothing like I expected or as described. Cheap, cheap, cheap quality and awful! I have reached out by email (the only way to contact them) for a return label and have heard nothing. Am I surprised? No. Do I expect to hear from them? No, I do not.
Please heed my warning and avoid this company at all costs. Any company that doesn't provide a customer service number should be a huge red flag!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

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Miss W.

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