Roselinlin has a rating of 3.9 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service, and good quality. Roselinlin ranks 21st among Women's Clothing sites.
The clothes here are of very high quality and arrived in a few days, extremely fast shipping. Clothing is true to size. Very happy with my blouses and skirts, I will definitely buy more items right away.
This company is the absolute worst quality I have ever seen in MY LIFE! Material is all transparent, poor workmanship, and after one wash (if i could wear them), will likely be the last time to be worn due to the machine tearing them up! I can't even donate these clothing. So its either throw them away, OR save them for the next time when stores can't stock enough toilet paper! I literally threw my money away.
Horrible. Nothing I ordered was the quality of the pictures. However the most ridiculous thing was the 2 sale items - NOT EVEN CLOSE. Clearly a bait and switch. Do not trust their pictures - items will be something totally different :( Also customer has to pay return shipping EVEN IF pictures are completely different from what is received. I mean, come on! See pics - Horrible.
I should have read these reviews first. My experience matches the one-star ratings exactly, Stuff looks so cute on the site, but it's absolute trash, and misrepresented at that. My "linen" pants are corduroy. The cuffs are put on sideways, the colors are wrong, and the sizing is way off.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I love this online boutique. My only protest is that I currently can't seem to see a maternity area. You need to take a look at everything and see what can work. There are such good deals that I plan to buy to prepare after giving birth, which is magnificent.
If I could give 0 star. I received 3 out of the 4 items I ordered after more than a month of waiting. When the product arrived, I found out that the quality was extremely cheap all of them are going straight into the trash, not even good for donation.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Very good! On this website They are fast, the clothes are very nice and of good quality. Just be careful with the sizes, if you are rather size 40 always wear an XL, but it will be small. Luckily I already have it and have never needed to return anything!
Very happy with my online order. After an incident with the receipt of a package (the neighbor thought it was his), I immediately contacted customer service who responds in record time. It really is very appreciable. Regarding the quality of the shoes and skirt I ordered, I am totally satisfied.
I have e-mailed twice regarding a return - NO reply. When I submit the e-mail, I receive an e-mail saying they will contact me in 24 hours - its been two weeks and no reply. Also, descriptions are not accurate, I ordered a cotton top and it came in some stretchy fabric.
Tip for consumers:
Would not use again.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email(service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Great clothes and excellent online service. I bought a pair of shoes online, which came with free shipping and arrived within 2 weeks. Also the dresses had an excellent price and excellent quality. I had a query that I emailed them about and they responded very quickly and went out of their way to help me. Thank you! Very impressed
I love all the clothes in this fabulous little boutique! I ordered two knit dresses that fit perfectly, they look the same as the image on the web and the quality exceeded my expectations. Excellent customer service and fast delivery. I will buy again.
I have been shopping here since its inception. Over the years, their clothing range has grown and improved in both quality and price. I am rarely disappointed with something I buy from, and if I am, your refund process is easy and well managed.
I didn't have a single problem with my first purchase at this online boutique. My package was shipped and it arrived 15 days, this was earlier than it was supposed to be here, the shoes I ordered are very beautiful, comfortable and well designed!
Big clothes shopping! Very competitive in price and quality. Wide variety of products: fashion, bags and accessories are my favorites. Since my first purchase I have recommended this website to family and friends. Excellent convenient shopping experience, easy to use website and secure savings.
This is the second time I have bought a dress here, I love the variety and comfort they offer. Shipping doesn't take long, my clothes looked great and undamaged. I highly recommend this great website to any girl who wants to try online shopping.
The sweater you buy here is well made and warm. The thickness is good for fall weather. Got compliments at work after wearing it with a pair of leggings. It sticks a bit after washing it a few times, but it's still super cute.
The team on this website is fantastic. They are very helpful and creative. They had my order at my house in a few days, without problems, what I wanted arrived. I plan to use this website to buy cute clothes for a long time!
I ordered a dress medium dress that was so small I would size it an xxsmall. Their return resolution was for me to send it to China at my own expense, postage more than item was worth and then wait 4-6 weeks for refund.
I have been a client of his boutique for just over a year. I am really excited about them.
The service is fantastic, the communication is also excellent.
I had to return a couple of items and that process was really easy, they happily reimbursed my purchases.
Buying online is easy, but trusting the online store that you haven't shopped from before is a bit difficult. Luckily this clothing website is a trusted online store that I found. All of his clothes are amazing in quality. Their service and customer care are simply incredible.
The clothes are cute. However, when you buy online, sizing is not always straightforward and being able to exchange to adjust the size of a garment is crucial. With Roselinlin, I first waited more than 2 months to receive my 2 pieces of clothing (arrived separately) and then found out that if I want to exchange the pants because they are way too big, I'd have to pay for the shipment to China... Not worth the money and another 2-months wait--cheap, cute clothes like this are everywhere and Amazon has free returns...
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I made the mistake of ordering 2 items in late August.
Within a week, I got an email saying 1 item had shipped.
After 4 weeks, I emailed cs and they told me the items were so high in demand that they were on back-order, and it would be 8-15 business days to ship.
I waited a month, and emailed them again, asking for status of my order.
Suddenly the "1 item that shipped" was no longer in stock, so they said they credited me. I never received a credit, nor any notice of the item being cancelled.
They told me nothing about the remaining item, so here I sit, waiting for an email back.
THIS COMPANY IS A SCAM.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Buying clothes online here is easy, but trusting an online store that you haven't shopped from before is somewhat difficult. Good thing this is a trusted online store that I found. All of his clothes are amazing in quality. Their service and customer care are simply incredible.
The skirt that I ordered on this website is just beautiful. It has a good fabric, strong and does not wrinkle. I ordered size S black and it looks great, flared. It rises above the knee neither too long nor too short. Very happy with the purchase.
I love going to this website and ordering online for fast delivery at lmic home. Easy! Convenient! It is a victory win. Any contact by email is always quick, easy and is treated positively. Customer service at its best. What could not be loved?
I shop with confidence at this boutique. Very efficient online shopping, great selection of clothes, excellent email service to track orders and good service for returns or shopping failures, the quality of the product is of a high level. The emails give you a good overview of what is on sale. All great website design
I received an item that was not what I thought it would be and I did not think I would have time to return it and get something else for my birthday... but the amazing girls in this boutique made sure I received my refund as soon as possible so I could order my birthday outfit. I have never received such good online customer service! Very happy, thank you lovely ladies!
Dear Customer,
We apologize for any frustration or inconvenience caused by your recent purchase. We take the quality of our products very seriously and we are disappointed to hear that you did not receive the items as pictured.
Your feedback is highly appreciated and will forward it to our relevant department. We are committed to providing quality products and services to you.
We wonder if the items you ordered are final sale. As we do state in our policies that all final sale items cannot be returned. In order you to know our return policy better, please check https://roselinlin.com/information/return-policy
However, we understand your disappointment and we would like to offer you a solution. Please contact our customer service team with your order number and pictures of the items you received. We will review your case and see how we can assist you.
Once again, we apologize for any issues you experienced. Please do not hesitate to contact us via service@roselinlin.com
Best regard,
Mandy
ROSELINLIN