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Roselinlin has a rating of 3.9 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service, and good quality. Roselinlin ranks 21st among Women's Clothing sites.
The clothes here are of very high quality and arrived in a few days, extremely fast shipping. Clothing is true to size. Very happy with my blouses and skirts, I will definitely buy more items right away.
This company is the absolute worst quality I have ever seen in MY LIFE! Material is all transparent, poor workmanship, and after one wash (if i could wear them), will likely be the last time to be worn due to the machine tearing them up! I can't even donate these clothing. So its either throw them away, OR save them for the next time when stores can't stock enough toilet paper! I literally threw my money away.
The fabric in the dress I purchased is poor, more like slip fabric and somewhat see-thru. I have tried to request a return, but Roselinlin website will not permit that section to open to provide instructions. I have tried several times over the past 4 or 5 days. I am very disappointed with this company. This was my first and last purchase from Roselinlin. My biggest regret is not checking the reviews first, and spending $30+ (that includes shipping) for something of such poor quality.
Tip for consumers:
Be careful what you buy. You may not be able to return it and get your money refunded.
Products used:
Nothing. I only purchased one item and I would like to return it.
While doing some late night internet shopping, I was so thankful that my question was answered in a matter of minutes by a lovely lady from this boutique that she was so helpful. I was able to complete my purchase that night instead of waiting until the next day! Unbeatable customer service. I can't wait for my dress to arrive :)
I ordered 2 short sleeve shirts on June 5th still do not have them, excuse after excuse but no shirts as of yet. I would run from this place I am calling my credit card company to have my payment returned. These people are idiots or artists of scamming! The worst place ever!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Since I came across this website I was a bit skeptical about their clothing, in terms of their shape. Either way, the first time I asked, they gave me a tank top and a pair of leggings and they fit me just fine! So, I decided to buy more a few weeks later, for myself and my daughter. They fit too!
The clothing designs are amazing, not only high quality, the price is reasonable. Also, the customer service is amazing. I have been shopping for clothes on this website for quite some time and it has been a great experience. I recently bought a white blouse. Shipping was fast. I could not ask for more.
It's easy to find your favorite clothing designs and read others' comments before you make the actual purchase! Usually I look for the products recommended by previous buyers The quality of what I have bought is excellent! Very satisfied with every purchase and shipping is also very fast. The support team is also very helpful if you have lost any of your packages.
You can't properly track your order. They send you to a weird tracking site that isn't in English. When you reach out to them to ask about the status of your package they send back a generic response of, "It's on its way." I have yet to receive my package. I believe this website is a scam. Do not buy from this site.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Very impressed with this website. I bought a dress, the size small in the previous order, although it fits me, the M is roomier. As for the pants, there is a bit of room to stretch in the crotch area. I got this for a workout and it's definitely squat proof. The top also fits very comfortably. I'm small but my shoulders are fairly broad so I prefer the way the M fits. I usually wear a UK size 6-8 or an xs or s. Therefore, I would recommend wearing this one for a more comfortable fit. It took 18 days to arrive from the order date.
This boutique had the perfect selection of clothing for any occasion. My dress was for weekend party and the color and style of the dress were so unique compared to the others! I loved! I am very satisfied with my purchase. It only took few days to ship and the quality and size were perfect. You will definitely be shopping here more often!
Very happy with my purchase, white sandals as advertised on the page, I love the gold color detail on the sides. Great price, delivery took a while, but this was reported by email, updates were regular, relieving stress. Overall happy with this purchase.
Buy here a dress with a high quality fabric, excellent color. Incredibly fast to get there. Perfect for day to day, but easy to use for going out at night. Light enough for seasonal days. I definitely recommend it to friends and family.
My first order was processed quickly and I received it within a few business days afterwards, with regular postage. Unfortunately, there was a stock issue with my second order, but this issue was quickly resolved in a matter of hours thanks to exceptional customer service. The quality of the products I ordered was fantastic and everything fit like a glove. I'm usually size 10 and I ordered an M.
I accidentally came across this website looking for clothes at a better price. OMG, to my surprise, I was just lucky. This website was so much more than I expected and with free shipping too. I have been a constant customer ever since.
I am surprised by some of the other reviews here. I have been shopping with this website for about 2 years and have always had a great experience! Delivery is fast and clothes always look great on me! A couple of times I received a faulty item, but I emailed them and they quickly fixed it. I will be shopping with them for many years to come!
I like this boutique, they have a lot of clothes, beautiful designs and accessories to choose from. I bought some shirts and I love it. Good customer service too, I didn't have any issues, but I got a confirmation email on my order.
I have bought a lot on this website several times: clothes, bags, earrings and even boots.
The articles have always arrived within the indicated times and have been of good quality, they have never let me down! I would definitely recommend this site to other girls
Really surprised how much I liked the top of my dress that I ordered on this website! I ordered a size M when I am normally a S / M and was concerned it would be too tight or too short. But it's perfect
To send something back for a refund, you have to pay for it to go to China plus customs. This is in addition to the $12.99 for shipping. Unless you are absolutely sure of the size and of the quality (mine was flimsy, cheap and was just an iron on that stuck together when I took it out of the package), never use this company.
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I placed my order with this website again last week. I found that they have a wide selection of fashionable clothing at a reasonable price. I enjoy shopping online because the price is reasonable, the products are good, and the delivery is guaranteed. It really complies!
I ordered an item in June. I never received a shipment confirmation so I emailed them. They said it was back ordered. I requested a refund and they just ignored me. I'm trying to get PayPal to help. This company is not legitimate!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I love my new sweaters bought on this website, they are pretty, they look super pretty and they don't bother or squeeze anything. There are also many colors, for the price they have I think it is a bargain. I totally recommend them.
This website is great. Excellent customer service, someone always responded to me in a timely manner. I tried to buy a simple dress with a good discount, it arrived on time, it is very beautiful, I will definitely order more and recommend it to my friends.
I placed an order for a dress in April 2020. That was 3 months ago. I have not received the dress. I have sent many emails about my order. They have refused to respond or refund my money. I am very disappointed and angry. Sherry Oldfield
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I love shopping online here! It is very easy to use and my orders always arrive on time or before. Clothing is always true to size and is of good quality. The company is constantly on trend with cute outfits for any occasion and it's affordable!
When I authorized payment it was for $162 with a 20% discount on 8 items, and 2 sale items were not discounted When the order was completed, the charge was for $176. Somehow they are able to change the amount from the total you agree to pay to a higher amount. Now I have to change my credit card number because I know that these people have it and that they are committing fraud.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
As we checked, we did not offer 20% off for any order.
One order can get one discount only. If you have get another discount, the discount you mentioned cannot be applied.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Gain trust and grow your business with customer reviews.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the returns process.
We now offer free shipping when the order amount after the discount is over $109.(Final sale items are excluded).
We regret to hear that the fabric does not meet your expectation. We are collecting feedback from our customers and working on providing more choices of fabrics.
We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
I’d love to confirm more details about the issue you mentioned.
Would you mind providing us with your order number? Please send us an email about your order number or you can contact us in live chat.
Anout returns, if the product meets the conditions of our return policy, then it is eligible for return.
Usually our team will respond to you within 48 hours after you submit the return request. If the return process does not work. You can contact our customer service team and explain the situation in detail, including the reason for requesting return and any relevant order.
If you continue to have issues with the returns process, please contact us directly via live chat so that we can assist you in resolving the issue as quickly as possible.
All Purchases (except clearance items, swimwear, underwear, bra & bralette, panties, bikini, loungewear & lingeries, bags, and accessories) can be returned within 30 days after you have received the last package of your order.
You can check our return policy here: https://roselinlin.com/information/return-policy
Thank you for taking the time to share your feedback with us. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.
If you need additional assistance, please feel free to contact us by email at service@roselinlin.com. We will reply to you within 24 hours.
Best regard,
Ashley
ROSELINLIN