• Roselinlin

Roselinlin

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Overview

Roselinlin has a rating of 3.9 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service, and good quality. Roselinlin ranks 21st among Women's Clothing sites.

  • Service
    108
  • Value
    107
  • Shipping
    105
  • Quality
    102
241
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How would you rate Roselinlin?
Top Positive Review

“Amazing quality and fast shipping”

Almendra W.
6/27/20

The clothes here are of very high quality and arrived in a few days, extremely fast shipping. Clothing is true to size. Very happy with my blouses and skirts, I will definitely buy more items right away.

Top Critical Review

“Buyer BEWARE!”

Jeanne B.
10/13/23

This company is the absolute worst quality I have ever seen in MY LIFE! Material is all transparent, poor workmanship, and after one wash (if i could wear them), will likely be the last time to be worn due to the machine tearing them up! I can't even donate these clothing. So its either throw them away, OR save them for the next time when stores can't stock enough toilet paper! I literally threw my money away.

Reviews (3,767)

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Reviews that mention popular keywords

customer service (471) clothing store (93) return address (43) return policy (74) shopping experience (59) quality clothes (86) credit card (54) return label (22) post office (27)
Thumbnail of user flaviaw2
Canada
1 review
0 helpful votes
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April 29th, 2021

I love shopping on the internet with this website. They have the most beautiful clothes and they have really good prices. Shipping is almost always fast and every time I contact their customer service by email, they are very friendly and helpful

Thumbnail of user rosanab6
Switzerland
1 review
0 helpful votes
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June 6th, 2020

Very easy to use from start to finish with so many products to choose from! The products are also cheap compared to other websites. In addition, the delivery time of your order is also excellent. I will definitely repurchase this boutique again!

Thumbnail of user darcies8
Ohio
1 review
4 helpful votes
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November 15th, 2019

I received two of the same tops, not at all what was pictured, shoes were a laugh, all junk, won't let you send it back, I lost 150.00 on this trash store, don't order from here. Don't. The resale shop won't even take this garbage. I threw it all in the trash, beware of scam.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user clairem274
GB
1 review
0 helpful votes
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July 26th, 2020

This boutique offers an easy approach to shopping for customers. My shopping experiences always run smoothly and quick correspondence confirming my order is always received. The products I have purchased to date are of excellent quality and the offers that can be found are unmatched by other shopping sites. I will buy again and again.

Thumbnail of user corelg1
California
1 review
0 helpful votes
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December 5th, 2020

A brilliant website to deal with. I emailed them and they sent me links to measure the correct size for me. They kept me updated with the progress throughout the process. I cannot say enough about how great it is to deal with this website. Plenty of reasonably priced clothing to choose from and the website is easy to negotiate. If I could, they would get more stars. Thank you, I am a very happy return customer.

Thumbnail of user tatianaw13
Belgium
1 review
0 helpful votes
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June 12th, 2020

Buy a dress here really of great quality, the fit is faithful to the size. They have ordered several dresses always happy! The site is easy to navigate and has super fast shipping, with prices that reflect the quality quite a bit.

Thumbnail of user griselag1
Missouri
1 review
0 helpful votes
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August 17th, 2020

Buying my blouse here was quick and easy. If there is a problem with the order, it is quickly fixed and they send you an email if your order has a product that has not been in stock for a long time, they provide a solution. It is everything I expect from an online purchase!

Thumbnail of user nadined40
Texas
1 review
0 helpful votes
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January 21st, 2021

I was angry that I had not received my promised 40% discount to new members. But then, thanks to the incredible customer service on this website, I was able to refund my purchase within a maximum period of 12 hours and also received another opportunity with the 40% offer. The service was amazing! Thank you!

Thumbnail of user sandyb400
Colorado
1 review
2 helpful votes
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March 11th, 2020

I paid $48 for a pair of boots and when I got them the were nothing like the photo. They offered a 15% refund! I got $9.18! Not 25% in America. Regardless the boots are complete junk. Don't buy from this company.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user julied379
New York
1 review
5 helpful votes
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March 8th, 2020

This company is a fraud. The items are horrible - from fabric, design to fit. Impossible to return or get a refund. Shocking that it is in business. Shame on me for not reading reviews. Is there a way to shut it down?

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user imperiaj
Austria
1 review
0 helpful votes
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April 22nd, 2020

I love everything about this boutique, they have something for everyone, from gifts to sleepwear to accessories delights, plus good sizes too. You can't go wrong. They have been very kind to email me and very, very helpful. Keep up the great work guys

Thumbnail of user isadoram7
GB
1 review
0 helpful votes
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June 11th, 2021

This is an easy to navigate site with a wide variety of products. There is something for everyone, for all sizes and shapes. The quality of the clothing was of a high standard. Very pleased with the fit and extremely pleased with my purchase. I bought two more identical shirts after receiving the first one.

Thumbnail of user debram701
California
1 review
0 helpful votes
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September 15th, 2020

You don't know what you will get. Everything is from China. Even going from their size chart and from customer reviews over 50% of order was the wrong size. They do not say "everything" s from China until you try to return something. They told me that it would cost me most of the cost of the items I was trying to return, to pay for the shipping back to China. They said it would be better if I "altered" the pieces and they would give me a 15% discount. Some items smelled so bad, it gave me a headache and the smell did not go away when washed. The Goodwill will be getting the items. Out of ten items, three I will wear. Save your money and look elsewhere.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user susanf1933
Connecticut
1 review
3 helpful votes
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June 1st, 2022

Good Luck returning something. I bought a pair of 10oz. Sneakers that didn't fit and it would cost $70 for me to ship it back to CHINA. The sneakers cost around $20 plus $10.00 shipping. No where does it say, anything about returns need to be shipped back to China. Would never buy anything from here again. Buyer beware, do not buy from website that has no customer service number. It should be a red flag.

Products used:
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Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Roselinlin Rep

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

In order to reduce unnecessary hassle for customers with returns, we are currently offering partial refunds while you continue to hold the item. Sorry for not satisfying you

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@roselinlin.com or by chat online.

Roselinlin is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user carolp406
Malaysia
1 review
0 helpful votes
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January 12th, 2020

If you are looking for the latest trends, you're in the right place! Roselinlin is fantastic! They have a lot of super creative fashion collections and the clothes are really fabulous. I intend to make purchases in the swimwear section.

Thumbnail of user chanela10
GB
1 review
2 helpful votes
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June 14th, 2020

The quality and detail of the skirts and design are amazing at such an affordable price. I have been shopping here for years and they never disappoint me. The only note I will make is that the material of some blouses that I have bought is quite thin. I felt my skin was being molded too much. But I love all the designs and colors. The ordering process is simple and my package arrived within the agreed days. Well done!

Thumbnail of user luciller13
Arizona
1 review
0 helpful votes
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June 24th, 2020

I am noticing that poor reviews appear to be written by legitimate customers in the USA who have command of the English language. Feeling very sad that I ordered clothing for the hot Phoenix summer and the order appears to be lost. If I have to wait months as other reviewers have indicated it will be too late in the season to enjoy the order if it is not junk. Customer care responded to a request to track the order beyond it's disappearance per tracking number after arrival in San Francisco where it was handed off to Pitney Bowes, and there is no sign of movement in over two weeks. Feeling very disappointed and scammed and would not recommend this company to anyone.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user elviram12
New York
1 review
5 helpful votes
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June 12th, 2019

First let me say i was forced to give this one star otherwise i couldn't write review, but they don't deserve a rating other then WARNING. STAY AWAY
Their return policy is labor intensive and expensive. Items MUST be returned to China.
The cost of that is sometimes more then the item you purchased.
The quality of the clothing is very poor and does not look anything like advertised.
I strongly recommend you run as far and fast from the clothing distributor.
OH, and try to unsubscribe, just no where to do that.
Honestly I have never dealt with a more scam like company... and i shop a lot on line lol

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user katrinal69
New York
1 review
3 helpful votes
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July 8th, 2020

I order online a lot, no one ever takes the money from your card until the product is sent. They took the money the same day, off two different accounts, and charged me an International Assessment Fee - which I was never informed of. After several unanswered emails, I finally looked up these reviews and someone posted their phone number, so I called. I talked to Jimmy, who was not cooperative, he took my order numbers and I told him I wanted a refund, since nothing had been done with my two orders yet. After I hung up, he called me right back from a North Carolina number, telling me he was calling from out of the country. I had to get on my computer and put in this site he told me to, open it, and give him my two debit card numbers. WHAT AN IDIOT! I did neither, reported it as fraud charges to both my banks, and am getting my money back. If you want a refund, don't do it through them, just call your bank and report them. Eventually, Roselinlin will be sorry.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user lupec25
Germany
1 review
0 helpful votes
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August 17th, 2020

The purchase process was great. I received an email to inform that my product had been shipped and again when it arrived in my city. My dress arrived today and I am in love. Great quality! Super excited for my next purchase. Keep it up, you have a new regular!

Thumbnail of user angelesr4
Nevada
1 review
0 helpful votes
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August 9th, 2020

This is my main online store to buy clothes. The price is quite affordable, but the clothes are of high quality. Personally for me, I find it difficult to buy online, because I am not really confident, except on this website, I have never had a problem with my orders.

Thumbnail of user judyt320
New York
1 review
0 helpful votes
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July 16th, 2021

The best clothing store on the internet. I found it to be the easiest website to buy clothes without having to worry about converting to your own country's currency. I just made my first purchase and waiting for my package. Easy to use and free shipping for large purchases :)

Thumbnail of user sharonf520
Australia
1 review
0 helpful votes
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October 25th, 2020

I ordered a dress almost 3 months ago. Money transacted immediately and I continue to wait. If you do not have the advertised item do not show it as available! How ridiculous to place an order and be expected to wait months - never before have I experienced this rubbish service

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user tracys825
California
1 review
0 helpful votes
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June 28th, 2021

I have been shopping on this website since 2018 and have had very positive experiences with this online boutique. I love their prices and the variety of clothes they offer. Making a return is also very easy. I am really surprised by all the negative reviews. I must admit it's a bit scary... but I've never had a problem. Have I been lucky in the last few months? Hahaha

Thumbnail of user trafull
France
1 review
0 helpful votes
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November 25th, 2019

My order took a little for the delivery service, I gave a wrong address. In this store they kept in touch with me every day and told me they would send me another dress even though it wasn't their fault. I never expected to be replaced, the shipment was delivered, I'm glad I went to the post office two days later, they delivered my order without inconvenience. I never had a customer service like this with anyone else, for this and much more I buy online at this boutique.

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Miss W.

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