Roselinlin

This site will say an item is embroidered and is in fact printed. Returns are impossible. Even PayPal cannot help you. However, I did get a refund through American Express. Do not know how they get away with using pictures from the American Soft Surroundings catalog for their printed merchandise. Online the clothes look cute. If you happen to get them they are junk -- shoes, printed clothes and jewelry. You will see the same clothes from many different websites, each time a new name, same inferior product. Don't let them use your money while you fight them. Don't order!

I decided to give this website a try. The dresses looked really adorable at an affordable price. Everything I asked for has been very nice and cute, and I am very satisfied. Items arrived relatively quickly and any issues you may have had are easily resolved.

The articles of clothing that I buy here have always been comfortable, modern and with a good range of colors. Its catalog ranges from casual clothing to elegant evening dresses. Our granddaughter actually had dresses from this online boutique for her bridesmaids and they looked amazing.

I ordered a beautiful dark jade green coat. They were delivered on time in an exceptional shipment. Ordering was easy and the coat is even better than I expected. It fits perfectly and is exactly what I needed to travel. Not too heavy but incredibly warm.

This is the worst of the worst companies I have dealt with ever. Clothes look great in pictures, horribly cheaply made. I have tried to return two items for 6 weeks, have gave them the required information three times and every time i inquire about the return they act like its the first time and keep asking for the same info... just a game to wear you down and hope you get tired and forget about it. Please save yourself from all of this and pay little more for a better product. Wish I had looked at reviews somewhere other than their fake reviews on their website...

Overall, I love everything on this website, it's quick and easy! I wish you could let the buyers of each item post a picture in the review section of how it looks in real life, for example fabric or design <3

Items are advertised as being cotton and then show up in polyester/rayon. Returns are at your cost to China which is exorbitant as they require a tracking number. Approximately $100 of clothing would cost $65+ with tracking - just not worth it.

This website sells a variety of quality clothing at incredible prices. They have regular sales and with free returns and shipping it's easy to get your items. Even when there was a problem when I paid for a t-shirt and it sold out, they not only made an immediate refund, but also sent me a discount coupon for the next purchase. I love this boutique.

Although the delivery time could have been faster, I have just received my luxurious dresses. Compared to other stores in a mall, the purchase price of this online boutique had more discount, plus free delivery. So the wait was worth it.

I loved the fact that you can check the size before ordering. It makes it much easier. There are certainly a lot of clothes to choose from in this boutique on the internet, very happy with the product upon arrival here.

Thanking this online boutique for their prompt response and excellent customer service. It took him less than 30 minutes to reply to my email with all the information he needed. You will definitely continue to be a loyal and continuous customer.

The shirt did not look like the picture. Make sure to measure yourself, their sizing is out to lunch. Basically the clothes are 2 sizes too small from a Canadian standpoint. The product was put in a grimmy bag and looked used. I followed the return process but it said my email doesn't match my order invoice. Even if I could send it back I would be lucky to get $6 back from $50.

A. They only sent 1 of 3 items I ordered, which was actually a godsend as the clothes are crap- you definitely get what you pay for.
B. The items run about 2 sizes smaller than they claim
C. Their return policy is that YOU pay to send anything you don't want back to Singapore (despite their having a clearing house in NJ). Otherwise you can keep the crappy stuff they sent you & they'll credit you a whopping 15% of the cost advising that "maybe you can use the fabric somehow"
D. Don't waste your time or money. I should have known better.

The cloths I bought were not as good as the photos made them look. I asked for a return address but suprise, suprise they didn't answer. So time has passed and I thought these are of no use to me way too small the sizing is all over the place and the quality is very poor. I again asked if I can return the items. This time at lease they respond only to say sorry we wont accept your return its outside 14 days since you bought them. Postage took 8 weeks to arrive all in all a total waste of my money. Be wise don"t waste your time with this company or your money

Fabulous service committed to making your purchase as special as possible. A lot of variety and information on the website. The selected elections arrived with sufficient time. Although the sizes were not entirely correct, it was my fault more than his. Consider increasing the size of the materials. Really dressed.

I have made several purchases with this online boutique. Usually for birthdays or events and I have always received my items on time. Their variety of clothes and sizes is incredible, it never disappoints me.

Very clear customer service help, they answered all questions by email quickly and made sure you understood. My order took a while, but it arrived at my house. Complete and reliable service on the internet

I do not recommend purchasing from this company. It took almost two months for my items to arrive. The items that I received are nothing like the pictures, bad quality and the size is way to big. You can only contact them through email and they don't respond right away. Terrible service! I feel cheated, I will never order from them again. Be careful!

I have already made several orders for clothes in this online store, only once was it a controversial case, but everything was resolved easily and without drama. Good prices, fast delivery. Very good online boutique.

I should have read the reviews before i purchased, but like everyone else the pictures looked great and i thought i was being sensible by purchasing a larger size than i usually wear.
I ordered 4 items that took 6 weeks to arrive. 1 fit OK, 1 was way too large and 2 were too small even though all were supposed to be the same size. Quality of fabric and manufacture was cheap and nasty.
I bought these and had them shipped to me in Australia, so their reach stretches far and wide!

As many others here, you see a catalog with very nice pictures and you order from there.
You will receive something that has nothing to do with the picture.
Different design, different color, extremely poor quality.
They do not accept returns!
Only to give back 15% of what you paid... I am still waiting...
They are responsible for those opinions that we have once heard that everything coming from China is cheap and bad quality!
Stay away from this website!
They show an address in United Kingdom that is not true!
They are in China!

It's different from many online shops. I bought the product from other stores before but they could not provide better services. But everyone in this shop has served very well, I'm very happy about them.

Customer service sucks and impossible to return anything even tho items are not sized correctly and fiber content is not what is stated in the website. Poor workmanship. Must be chinese slave labor. Buy local.