• Roselinlin

Roselinlin

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Overview

Roselinlin has a rating of 3.9 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service, and good quality. Roselinlin ranks 32nd among Women's Clothing sites.

  • Service
    108
  • Value
    107
  • Shipping
    105
  • Quality
    102
241
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How would you rate Roselinlin?
Top Positive Review

“Amazing quality and fast shipping”

Almendra W.
6/27/20

The clothes here are of very high quality and arrived in a few days, extremely fast shipping. Clothing is true to size. Very happy with my blouses and skirts, I will definitely buy more items right away.

Top Critical Review

“Buyer BEWARE!”

Jeanne B.
10/13/23

This company is the absolute worst quality I have ever seen in MY LIFE! Material is all transparent, poor workmanship, and after one wash (if i could wear them), will likely be the last time to be worn due to the machine tearing them up! I can't even donate these clothing. So its either throw them away, OR save them for the next time when stores can't stock enough toilet paper! I literally threw my money away.

Reviews (3,767)

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Reviews that mention popular keywords

customer service (471) clothing store (93) return address (43) return policy (74) shopping experience (59) quality clothes (86) credit card (54) return label (22) post office (27)
Thumbnail of user danah279
GB
1 review
1 helpful vote
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August 27th, 2020

I m delighted that I took a risk and ordered clothes on this website. Shipping was very fast. I received it in just over two weeks. The shirts were of better quality than I expected for the prices. Everything fit perfectly: the measurements listed were accurate. I feel like I've gotten a real bargain. I certainly expected to be expecting a lot more and receiving worse quality products at such great prices. I will buy again for sure!

Thumbnail of user danilaw1
Germany
1 review
0 helpful votes
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July 19th, 2020

Shopping here is easy and fun. Excellent products in a wide range of areas and some exceptional prices. Clothing is a bit tricky since sizes are not always pellets, but I am sure this would not hinder all shoppers. I love the variety and the opportunity to pay in installments with my card if necessary. Waiting for the products is the most difficult part, as it is very exciting to get that delivery.

Thumbnail of user katherinek96
California
1 review
8 helpful votes
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June 7th, 2019

Damn, i feel foolish for not doing my due diligence and checking reviews for these products. The photos looked so good! I ordered a shirt, which was fine but the size was not accurate. The apron/dress was terrible looking, with terrible fit and poor construction. And everything arrived super wrinkled! I have contacted them asking about returns since there was no mention of this on their website nor the packing slip. Based on what I read on Sitejabber, I think I just wasted my money.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user nicolew881
California
1 review
5 helpful votes
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December 10th, 2020

Online buyer for the first time of leggings from this website. I bought some to bite my ankles, as they have pockets, which are very useful for my phone. They feel so light and amazing, I just love them. The sizing guides were great as they fit my daughter and me perfectly. We will not be going back to any other brand now, I have ordered 2 pairs of leggings now in 2 different colors and it only took me a couple weeks to deliver.

Thumbnail of user arelyh5
France
1 review
0 helpful votes
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July 15th, 2020

This online store was easy to use, with quality clothing as described online. The purchased items are delivered in a few days. Quick customer service, it was extremely helpful. Overall, a pleasant experience from purchase to receipt of order.

Thumbnail of user yokoi4
GB
1 review
0 helpful votes
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November 23rd, 2020

The dresses and blouses in this online boutique are of good quality, exactly as on the website, the colors correspond, the sizes are consistent. The only bad thing is that when placing an order at my house, the shipping took longer than expected, because I live a bit far away, but it is worth it.

Thumbnail of user camip1
Kentucky
2 reviews
6 helpful votes
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July 12th, 2020

So I figured these guys out! Yes they are China... they create super cute clothing in the most flattering, expensive fabrics that fit and hang on the body wonderfully, that's what they display in the pics on the models on their website... when you purchase though, the items may look very similar to what you picked out but they have manufactured with the cheapest fabric possible... completely different structure of the clothing at that point... Always, always dispute with the credit card you used when purchasing their stuff after you figure out you've been had... send them pics of what you got versus the item displayed online... pretty obvious what they are doing

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user carolg385
California
1 review
11 helpful votes
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October 25th, 2019

Merchandize not at all like advertised on their website. My purchases were the cheapest, thinnest materials, shoddy sewing. I ordered 2 of the same blouses in the same size but different colors and 1 fit and the other didn't. I've read the reviews only after receiving my merchandise. I have learned my lesson. I will read reviews first. I will not attempt to send the junk back or get refunds as this company from the reviews does not honor refunding your money. And I'll not waste my time nor be frustrated.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user romyg3
Texas
1 review
3 helpful votes
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April 6th, 2021

All those clothing look so attractive ONLY on the screen. I ordered 5 items and I decided to keep 3. Most of them look so cheap or way too big! I mean huge! If it's Amazon, I was happy to return them ALL.
And watch out people, they send your clothing somewhere in the US but when you return them, they don't accept anywhere else but China. It's really really far and costs fortune. Of course you pay all the shipping fee.
That's what they do just to make money. They don't want your trust, they're just fooling you around! I am so sorry for them.

Tip for consumers:
Do not buy here

Service
Value
Shipping
Returns
Quality
Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user athinaj1
Illinois
1 review
0 helpful votes
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May 31st, 2020

My dress is perfect, this online boutique are more than useful. My experience was fantastic and I can't wait to buy again. I should have asked for an XS but the S worked fine. I needed something that would fit and not be too tight for my work event, so I missed the biggest size.

Thumbnail of user lorenzad3
Virginia
1 review
0 helpful votes
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January 21st, 2021

I have commissioned a lot from this website during the year and am very satisfied. If you pay attention to size and customer reviews, it is easier to buy and get what fits. The quality is excellent for the price. The Style Gallery is also a fun way to shop because you can see how it looks on different people. Returns are easy, especially through PayPal! Customer service is also helpful if you need it, you usually get a response within a few hours. At first I was hesitant, but after the first couple of orders, now I do.

Thumbnail of user tamart6
Florida
1 review
0 helpful votes
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January 20th, 2021

I have already ordered twice on this website and all my purchases are legit and good quality! It fits me very well and is true to the image displayed on your site! I love him so much. Yes, it takes a while for the order to arrive, but once you receive it, it is worth the wait. I don't know why they say it is a scam. Well I give them 5 stars for great service. I'll keep asking for more, I can't get enough of the pretty dresses

Thumbnail of user giannam13
Norway
1 review
0 helpful votes
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July 21st, 2020

This boutique gives me the opportunity to order high-end clothing for a significant discount, it's incredible. The products I receive are always of quality and at the best possible price! Shipping can take days or maximum 2 weeks, but it does not bother me too much since the products have a fantastic and excellent price.

Thumbnail of user aj358
California
1 review
0 helpful votes
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July 21st, 2020

I ordered several pieces of clothing, excited to have found a shop that offered affordable and stylish garments.
Their website did not allow picture close-up. I should have listened to that red flag. The pictures of what I thought I bought looked nothing like the actual item I receive, particularly an item with a pattern. What a waste of money and time.
In addition, returns are made very difficult. Their site says nothing of their returns having to be made to China. They basically scam you into giving you a 15% refund since returning will be costly and painfully time and effort consuming.
It took 4 months to get the items ordered
Resist the urge, it's all a manipulated click bate.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user mosea10
Illinois
1 review
6 helpful votes
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August 7th, 2019

I received a dress whose measurements do not match the ones specified for that size dress, on their website. I've been trying to reach them for 3 - 4 days now but all I keep receiving is the same email, asking for additional information, over and over again. However by now I've realized that it is by design. They don't answer back because they don't want to fulfil their return/refund policy. It's a shame though, because I was willing to by 3 more dresses from them if they had taken care of this issue.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user ibieh
California
1 review
10 helpful votes
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July 11th, 2019

The pictures look great -- linen/cotton blend clothing. The crap sent is garbage, poorly made and falsely advertised. Ugly, very ugly and not in any manner like the items pictured in the ads. If you used Paypal, you need to let them know about the false advertisements. Also, it might not be bad to alert US governmental agencies in order that their are no longer allowed to trade in the U.S. They have U.S. distribution centers. Check who owns them and sue as distributors in the line of fraudulent items through the U.S. mail.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user pascual
New York
1 review
0 helpful votes
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June 28th, 2020

I never had a bad experience or a poor quality item from this boutique. All the pieces have been amazing. Great quality for the price. Always good items on sale too. And I feel that the size is also pretty good. No more outdated accessories, I love shopping with them :)

Thumbnail of user palmaw3
Croatia
1 review
0 helpful votes
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July 9th, 2020

Absolutely love for this boutique! Clothing is always the latest fashion and at great prices! Every time I buy an item, it arrives early and in perfect condition.
My closet is full of clothes from here!
There are always great discounts and I have some fantastic bargains!
Definitely continue shopping here.

Thumbnail of user diamantew1
Texas
1 review
0 helpful votes
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November 28th, 2020

In this online boutique they have great clothes with incredible accessories to combine. They have such good customer service and they make you feel important even if it's by email, they don't pressure you to buy. The images on the website are always very neat and have a wide range of discounted prices. I would totally recommend it!

Thumbnail of user claudiae96
Canada
1 review
0 helpful votes
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July 28th, 2021

Customer service is excellent. I originally emailed them to ask them when they would have a dress back in stock that I liked enough and then again for advice on what size would fit me best. Both encounters were pleasant; They respond quickly to emails, they are friendly and very helpful.

Thumbnail of user stephaniec536
Tennessee
1 review
6 helpful votes
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May 31st, 2019

My items arrived over 3 weeks after I had ordered them, even though I paid extra for express shipping. The items are too small and very poor quality. I am not even going to attempt to get a refund - just tired of dealing with these crooks. Avoid them like the plague.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user stellad13
STELLA D.
Canada
1 review
2 helpful votes
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April 1st, 2021

https://roselinlin.pissedconsumer.com/review.html
Check out the other website who have pissed off thousands of customers and wasted money to ship them back to China! Trust me. I filed paypal claim regarding this seller. Document everything on paypal and not directly to seller email. This way paypal can investigate that they are total sham.

Tip for consumers:
bad quality. you will get disappointed. plus will cost you more to return them and you cannot keep them because they are awful quality!!!!!!

Products used:
none. received partial shipments of 6 items returned them all

Service
Value
Shipping
Returns
Quality
Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user clidiak1
GB
1 review
0 helpful votes
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July 27th, 2020

I was wary of this website due to bad reviews. I ordered a bracelet here and once the item finally arrived it went exactly as expected, I was happy with that. Remember that your item may come from abroad just like mine did. I'll be back to buy a nice dress!

Thumbnail of user teresal702
Arizona
1 review
12 helpful votes
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May 19th, 2022
Verified purchase

First off, the shirt looked nothing like what I received, the material is so cheap. I inquired about returning and never got a response via email. Then I live chatted a week later and they tried to give me 15% of total value instead of me returning item. I said, no, I want a full refund. They offered me 25% of total value. Again, I said no. They sent me shipping label to China and I have to pay shipping?! That costs more than the item itself which truly is a piece of crap. Do not order from this company. I am beyond livid.

Service
Value
Shipping
Returns
Quality
Thumbnail of user graceg123
Hungary
1 review
0 helpful votes
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April 19th, 2020

Now I've only bought from this online store twice, and I really love it! It was easy for me to find everything I wanted, and I even ended up getting much more than I originally needed. The clothes are also well priced and very cute! I will definitely buy here again.

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Miss W.

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