• Roselinlin

Roselinlin

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Overview

Roselinlin has a rating of 3.9 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service, and good quality. Roselinlin ranks 32nd among Women's Clothing sites.

  • Service
    108
  • Value
    107
  • Shipping
    105
  • Quality
    102
241
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How would you rate Roselinlin?
Top Positive Review

“Amazing quality and fast shipping”

Almendra W.
6/27/20

The clothes here are of very high quality and arrived in a few days, extremely fast shipping. Clothing is true to size. Very happy with my blouses and skirts, I will definitely buy more items right away.

Top Critical Review

“Buyer BEWARE!”

Jeanne B.
10/13/23

This company is the absolute worst quality I have ever seen in MY LIFE! Material is all transparent, poor workmanship, and after one wash (if i could wear them), will likely be the last time to be worn due to the machine tearing them up! I can't even donate these clothing. So its either throw them away, OR save them for the next time when stores can't stock enough toilet paper! I literally threw my money away.

Reviews (3,767)

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Reviews that mention popular keywords

customer service (471) clothing store (93) return address (43) return policy (74) shopping experience (59) quality clothes (86) credit card (54) return label (22) post office (27)
Thumbnail of user doloresm156
California
1 review
0 helpful votes
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August 27th, 2021

Before I was skeptical of ordering from this boutique on the web. I had a chance. And it was worth every penny. Although the clothes are reasonably priced, the quality they offer is amazing. Sometimes though there is a delay in shipping. So you have to be patient, but the customer service is very friendly and helpful.

Thumbnail of user cleofeb2
New York
1 review
3 helpful votes
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March 16th, 2021

I have made several purchases of clothes in this online clothing store. The online process was very easy to do! I have ordered several blouses and a sweater, I was very happy with all! Customer service handled my questions in a timely manner via email, even when I asked for too small an order, they responded quickly and helped me get the correct size. I like to track shipments, you know exactly when they will arrive!

Thumbnail of user majah8
GB
1 review
0 helpful votes
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May 11th, 2021

I have always been a customer of this online boutique. My last order came at the right time, they went out of their way to get my size, which is why I am thankful and bought again today. It is still very early to receive my new dress, so I will give you an updated review of this latest order once it arrives.

Thumbnail of user genaral
Spain
1 review
0 helpful votes
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April 24th, 2020

Good size of my new blouse, good quality and fast delivery. I always go to this online store for what's hot right now. Delivery within one to two weeks, I have never had any problem with returning items.

Thumbnail of user saffronc3
Czechia
1 review
5 helpful votes
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May 23rd, 2020

I bought some long boots online through this boutique in the most divine olive velvet. These shoes would have to be one of the most beautiful pairs I own, not only do they look amazing, but they are very comfortable and the quality is impeccable. I also have to point out that the service I received was an enviable service, it was fantastic, really useful. I can't wait to add more pairs to my collection :)

Thumbnail of user cirap1
Denmark
1 review
0 helpful votes
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May 14th, 2020

The styles of this online boutique are constantly changing and keeping up with fashion! And so unique. Unlike other online clothing stores, they have designs always available! Quick and easy transaction as well as great delivery speed too!

Thumbnail of user yolandad80
Illinois
1 review
0 helpful votes
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July 31st, 2020

I just placed my third order in this online boutique, a beautiful long dress, it looks great on the website, my other orders arrived at my house without problem, one was a printed T-shirt, and another one earrings!

Thumbnail of user sharonh2041
Kentucky
1 review
8 helpful votes
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May 31st, 2022

I had ordered several items and their sizes are not true. Returned to the only address shown on my paperwork but apparently that is not correct. Their customer service states the return department is in China. Showed them tracking information and the package was received in their New York location. Was told I could check with the carrier I used to retrieve the package (too late). So they have my money and the merchandise. I will never order from them again and I urge others not to either. A $100 plus lesson learned.

Thumbnail of user missw50
Miss W. – Roselinlin Rep

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

In order to reduce unnecessary hassle for customers with returns, we are currently offering partial refunds while you continue to hold the item. Sorry for not satisfying you

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@roselinlin.com or by chat online.

Roselinlin is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user lizziep4
Germany
1 review
0 helpful votes
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April 4th, 2020

I had to return a beautiful dress that I bought for my niece, it was my fault, is that I chose the wrong size. He received professional help from a girl here. I felt really bad, but she made me feel so much better by giving me a store credit. And an opportunity to buy again. Thanks for great service.

Thumbnail of user emmab414
GB
1 review
0 helpful votes
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July 21st, 2021

Very good material for my new blouse, I had no problem with the sizes, even considering that they were not clothes for me, but for my sister as a gift. What you have to do is be guided by the indications of measurements according to size. And meter in hand, choose the right size, the design is very beautiful. Remarkably, the day arrived that indicated that it would arrive. A success without a doubt, it is already a reference store.

Thumbnail of user evitas4
Ireland
1 review
30 helpful votes
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July 4th, 2020

I got most of my clothes after 7 weeks but one pair of trousers went missing, after emailing them they got back to me and told me they were send in a different parcel. I waited another 7 weeks and finally they arrived. After a few hours wearing them they fell apart at the inside seem. I am disappointed, they were a lovely fit but the way they are stitched is not good at all.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user liliaw4
GB
1 review
1 helpful vote
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June 29th, 2020

I love the clothing line at this boutique. It is flattering, easy to use, quality and reasonably priced.
The only problem I had was that they ran out of my size when I wanted to buy things, even new items, which I would have thought would be a lot of stock.
The stores are great and the staff is friendly. It's nice to be able to go online after being in the store and buy the outfit I can't stop thinking about.

Thumbnail of user sallyw116
Connecticut
2 reviews
4 helpful votes
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August 3rd, 2019

Ordered a dress that arrived with a grease stain across the chest. They asked for pictures for "proofs" which I sent and then they went silent. Continued requests through their email generate an auto reply telling me I can either send items back to China at my expense or they will refund me 10% of the cost of the item. There is no phone number no way to make it with them other than this email address. In addition to the stain, the dress came out of the packaging smelling horribly of chemicals in the material was not really "linen" as described. There is no size tag or other tag on it and it was clear in a very poorly and have lots of loose threads hanging out. Nothing short of junk.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user tarseyr1
California
1 review
0 helpful votes
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May 6th, 2021

Easy to use website. I love the variety of clothes with fabulous quality and beautiful accessories, delivery is fast even in pandemic. Less than a third the cost of other sites, I have already recommended this store to many of my friends.

Thumbnail of user gemas5
GB
1 review
0 helpful votes
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June 21st, 2020

I was hesitant to buy from this online store, but I'm so glad I did. The items arrived in the next few in perfect condition, the material is of good quality and are as seen online, models with excellent design, very good customer service. Thank you.

Thumbnail of user menissea1
Illinois
1 review
0 helpful votes
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February 5th, 2021

I have ordered many clothes from this website and so far everything has been true to size, comfortable and affordable! Shipping usually takes 1 to 2 weeks. They are the new leaders of fashion but of better quality and on the internet!

Thumbnail of user micaelaw6
Texas
1 review
0 helpful votes
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January 2nd, 2021

The tremendous variety of designs is what sticks to my head. This online boutique has so many choices in clothing and accessories that it was amazing to be able to find exactly what you were looking for. Delivery was quick and smooth.

Thumbnail of user elliel54
GB
1 review
0 helpful votes
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August 5th, 2021

The tops on this website are very good, I bought several for a very low price, the shipping took a while, but I guess these days it is normal because of the virus, even so, it was worth every penny! They became my favorite online boutique!

Thumbnail of user lighuend
Netherlands
1 review
0 helpful votes
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July 15th, 2020

I recently used this online clothing boutique... I will always love the dress I ordered! It is dazzling.
The soft stretch material was flattering and the style is simple elegance.
Thank you very much for helping me with my vision of fashion.

Thumbnail of user barbarat235
Virginia
1 review
9 helpful votes
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May 22nd, 2019

Extremely poor quality, only one piece out of 5 arrived. The fabric is not cotton - there are no percentages on the label, but I doubt there is more than 1% cotton in it. Notice how blurry the pictures are of the fabric? The fit is horrible. Returns must be shipped to China at your expense, or they've offered a 15% refund to pay for a tailor to fix the fit - seriously? Trying to cancel the order, but impossible. So sorry I gave them a dime. It appears I'm out at least $100+. Expensive lesson - RUN FROM THIS SITE.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user kaylaf139
California
1 review
0 helpful votes
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August 11th, 2021

Good value for money for online consumers looking for bargains on clothing and fashion enthusiasts. The customer service is also excellent, especially the chat support that has been able to answer all the questions and give recommendations when choosing between products. Highly recommended for future purchases.

Thumbnail of user amaliaj4
GB
1 review
0 helpful votes
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October 17th, 2020

It is always such a pleasant experience to order clothes on this website, I literally check every week to see that there are newcomers. It really saved me, less hassle than going to a physical store for me. Add more bridesmaids dresses!

Thumbnail of user tomasaj1
GB
1 review
0 helpful votes
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October 16th, 2020

I have made several purchases online on this website and have had an excellent experience. My latest purchase is skinny pants that shipped super fast, they are so cute and they fit me so well. I will definitely wear them again when I need new clothes.

Thumbnail of user lanav10
California
1 review
4 helpful votes
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July 27th, 2019

I used google image search (you can find instructions on how to do it online) to check on a skirt I liked on this site and the result list came up with multiple pages of various sites that apparently sell this product. I would be very cautious to buy from a company with this business model, obviously not based on name recognition and customer satisfaction.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user cliom28
Canada
1 review
0 helpful votes
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July 23rd, 2020

This page offers such a wide selection of clothing, particularly casual and elegant designs! I really enjoy the range they offer. Sometimes it can be overwhelming, but as long as you have a good idea of what you are looking for, it will be fine. Reviews on the website make it easier to infer quality and so I have had no real issues with quality.

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Thumbnail of user missw50
Miss W.

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