• Roselinlin

Roselinlin

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Overview

Roselinlin has a rating of 3.9 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service, and good quality. Roselinlin ranks 21st among Women's Clothing sites.

  • Service
    108
  • Value
    107
  • Shipping
    105
  • Quality
    102
241
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How would you rate Roselinlin?
Top Positive Review

“Amazing quality and fast shipping”

Almendra W.
6/27/20

The clothes here are of very high quality and arrived in a few days, extremely fast shipping. Clothing is true to size. Very happy with my blouses and skirts, I will definitely buy more items right away.

Top Critical Review

“Buyer BEWARE!”

Jeanne B.
10/13/23

This company is the absolute worst quality I have ever seen in MY LIFE! Material is all transparent, poor workmanship, and after one wash (if i could wear them), will likely be the last time to be worn due to the machine tearing them up! I can't even donate these clothing. So its either throw them away, OR save them for the next time when stores can't stock enough toilet paper! I literally threw my money away.

Reviews (3,767)

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Reviews that mention popular keywords

customer service (471) clothing store (93) return address (43) return policy (74) shopping experience (59) quality clothes (86) credit card (54) return label (22) post office (27)
Thumbnail of user pandorak2
Missouri
1 review
0 helpful votes
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July 29th, 2020

I received my order a day later than expected, even so I was already super impressed. One of the shirts did not fit me, so I called and was told that I could return the item and get a store credit. About A + shipping times and 10/10 customer service if I would recommend them

Thumbnail of user aliciat113
Oklahoma
1 review
1 helpful vote
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September 29th, 2020

The items I received were of inferior quality and looked nothing like those depicted on their site. I bought two items of the same size using their sizing guidelines. One looked like a circus tent, the other looks like it was made for a child. I think they just capture pictures from other stores, then make cheap knockoffs under their brand Miss Look (appropriate title as they certainly missed the look they were trying to capture). Their refund policy states that you can return any item for refund, but it omits that you have to return those items to China (though they're sent from California) at considerable cost to you. Never using this site again. If you're smart, you won't either.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user catarinaf6
Switzerland
1 review
0 helpful votes
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June 19th, 2020

The quality of the clothes in this boutique is incredible. I was a little skeptical when shopping online, as I always end up with cheap gear, but this boutique just kicks it out of the park every time! I have never experienced such incredible customer service. This makes it easier to trust an online purchase.

Thumbnail of user lindab1226
Texas
1 review
7 helpful votes
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June 6th, 2019

These people are laughing all the way to the bank. On their website, they give all the disclaimers about refunds, etc., but what they don't tell you is they sew XL tags in S clothes. Don't buy this crap! Mark all ads as SPAM and move on sister! Trust me and all the other reviews.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user keilar3
Spain
1 review
1 helpful vote
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June 24th, 2020

I received an item that was not what I thought it would be and I did not think I would have time to return it and get something else for my birthday... but the amazing girls in this boutique made sure I received my refund as soon as possible so I could order my birthday outfit. I have never received such good online customer service! Very happy, thank you lovely ladies!

Thumbnail of user nicolec336
DO
1 review
15 helpful votes
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May 1st, 2020

Too bad I cannot rate below one star! The shirt received was NOTHING like the one advertised! The material was as hard as cardboard, the cut was awful and without pocket... My maid does not even want it, I shall have to give it to a homeless person, maybe

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user helenm485
Texas
1 review
0 helpful votes
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July 15th, 2020

Please don't order from this company unless you don't need the items within months. I've waited a month and a half.
I contacted by email the company who keeps saying they will contact me within 48 hours.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user uriasb
New York
1 review
0 helpful votes
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September 13th, 2020

This time you have raised my level of expectations. Thank you so much for such a fast delivery service to my door before the expected delivery date. Excellent for being an online purchase and in a pandemic!

Thumbnail of user loretam1
Washington
1 review
0 helpful votes
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July 4th, 2020

Cheap shipping as always. This is my second shopping experience with this online boutique. Good quality and material. I will buy it again in the future. Thank you very much. It was a great experience. Thank you.

Thumbnail of user neryd1
Texas
1 review
0 helpful votes
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December 29th, 2020

I have loved your clothing designs, I am always on the lookout for new things. In addition, the website is beautiful, your questions are always answered in a very attentive and personalized way by email. 100% recommended.

Thumbnail of user karymel1
GB
1 review
0 helpful votes
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March 31st, 2021

I have used the online service of this website several times, and my experience is very positive, good prices and good quality especially in their clothes, I bought for my friends and they are delighted! Thank you

Thumbnail of user claudiam145
Connecticut
1 review
2 helpful votes
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June 13th, 2019

I purchased two tops. On line they looked very nice. One of the tops I received was made from an incredibly cheap and flimsy cotton and was a very different color than what was shown on line. I've never seen anything so flimsy before. The second top I ordered in a Medium. It was so small it would have fit a child. You can't return anything because they only accept returns within two weeks of receipt. It takes at least two weeks to send them back to the address in China. If you use FedEx it will cost you at least $25 for one item. Roselinlin should not be doing business in the US. They don't understand that people in the US won't stand for poorly made, cheap goods that cannot be returned.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user katial5
Sweden
1 review
0 helpful votes
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July 15th, 2020

It was amazing to deal with this online boutique, it is so useful! They sent my order confirmation, they made me feel so comfortable, calm and stress free. Thank you! Incredible service. Thank you very much again

Thumbnail of user emmas394
GB
1 review
0 helpful votes
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April 23rd, 2021

I ordered 5 t-shirts with this website. The discounted price was very favorable. It arrived very quickly and they are of very good quality. I just have to say that this page is excellent, I will reorder

Thumbnail of user marys1203
Wisconsin
1 review
3 helpful votes
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June 17th, 2019

Ordered several tops in size 2XL - they were supposed to be linen and looked cute on the website. It took over a month for them to arrive. They were of very poor quality and their 2XL is a medium to large at best - way, way too small and not at all like the photos on the website. Since returns look like too much trouble (I'm sure that's what they rely one) I will pass these onto a charity like Goodwill and call it a loss. Live and learn. I would not recommend this business under any circumstances!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user lanitaq
GB
1 review
0 helpful votes
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May 13th, 2021

I have been a satisfied customer for around 5 months. To date, I have never been disappointed in the service, pandemic delivery, and clothing. You can rely on their friendly and supportive staff to accommodate your needs.

Thumbnail of user flaviab5
Australia
1 review
0 helpful votes
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September 24th, 2020

Good quality clothes and fashionable styles! I have bought clothes and accessories from this website many times and am always satisfied with it. I would like to buy more after the pandemic for my friends and family.

Thumbnail of user joannep180
North Carolina
1 review
0 helpful votes
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July 3rd, 2020

Worst experience ever! I ordered my clothes on May 4th and the package didn't arrive until June 30th. The tracking was awful... rarely updated. I wrote the company at least 3 times and received cookie cutter answers. The clothing looks nothing like what was in the picture and very cheaply made. Don't waste your money!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user paulinea29
Denmark
1 review
0 helpful votes
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April 19th, 2020

This boutique is a great online website to shop for things you can't find at your local mall. Prices are decent and especially when it comes to accessories. It is reliable and the customer service is amazing.

Thumbnail of user hadasas
Latvia
1 review
0 helpful votes
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April 16th, 2020

I bought my items online and wow! They are beyond amazing, nothing is too beautiful and these things are just awesome! Thank you all from the bottom of my heart! I will definitely keep shopping with you

Thumbnail of user alessiam14
Utah
1 review
0 helpful votes
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November 15th, 2020

I love the amount of clothing options in this online boutique, fast payment, I will definitely return to spend some money on fashionable clothes. We hope that after quarantine the shipment will be as fast as before!

Thumbnail of user zinahj1
California
1 review
0 helpful votes
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October 4th, 2020

All the items in this online boutique are absolutely stunning! Not only that, I am amazed at how excellent the quality of your clothing is. This boutique will always be my best choice for online clothing shopping.

Thumbnail of user andreal308
California
12 reviews
45 helpful votes
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September 22nd, 2019

This site is a scam - don't waste your money!
I paid for 4 items, received only 2 and was only given updates on my order after I badgered them for information. The qulaity of their items is poor and the customer service is basically non existent!
I now have to go through my credit card company to be reimbursed because this bad joke of a company does not know what they are doing at all

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user cunquenl
Portugal
1 review
0 helpful votes
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July 23rd, 2020

Although I have only shopped here for 3 times (this is because I generally don't shop online), all the experiences I have had have been quite excellent. The website is very easy to navigate, the service: shipping and payment is very direct and direct. I have never had a problem with my orders. It's also great how the site includes clothing reviews and ratings so customers have a better idea of what they're about to buy.

Thumbnail of user manojr11
New Jersey
1 review
0 helpful votes
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July 2nd, 2020

Dont buy from this company. I got carried away and ordered two dresses. It came after several weeks and was completely off size and looked poor quality. I ordered a small and what i recieved could easily be a M or L. Wish i had read this review before ordering. Stay away!
Wrote three times to their service email id and no response on how to return.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

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Miss W.

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