• Roselinlin

Roselinlin

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Overview

Roselinlin has a rating of 3.9 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service, and good quality. Roselinlin ranks 21st among Women's Clothing sites.

  • Service
    108
  • Value
    107
  • Shipping
    105
  • Quality
    102
241
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How would you rate Roselinlin?
Top Positive Review

“Amazing quality and fast shipping”

Almendra W.
6/27/20

The clothes here are of very high quality and arrived in a few days, extremely fast shipping. Clothing is true to size. Very happy with my blouses and skirts, I will definitely buy more items right away.

Top Critical Review

“Buyer BEWARE!”

Jeanne B.
10/13/23

This company is the absolute worst quality I have ever seen in MY LIFE! Material is all transparent, poor workmanship, and after one wash (if i could wear them), will likely be the last time to be worn due to the machine tearing them up! I can't even donate these clothing. So its either throw them away, OR save them for the next time when stores can't stock enough toilet paper! I literally threw my money away.

Reviews (3,767)

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Reviews that mention popular keywords

customer service (471) clothing store (93) return address (43) return policy (74) shopping experience (59) quality clothes (86) credit card (54) return label (22) post office (27)
Thumbnail of user sabrinan28
California
1 review
2 helpful votes
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May 7th, 2020

I was going to order but after reading the reviews I have changed my mind. Roselinlin has enough bad press that their marketing department should take notice and do something to improve their image.
This has been going on for years... why would they not try to improve?
I'm spending my dollars in America on non-China goods.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user haileel4
New York
1 review
0 helpful votes
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November 27th, 2020

I have been a customer of this boutique for a couple of years and their clothes are quite good for the price. Most of the items are the size listed itself, but if there is an item that does not fit, they will be happy to have it returned for store credit as long as you pay the shipping fee and if it is damaged which It is quite reasonable since I have shopped elsewhere and they try to haggle by offering you credit even when it is damaged!

Thumbnail of user peterj466
New York
1 review
1 helpful vote
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June 22nd, 2020

I ordered a dress which did not fit and attempted to return it, but the return center is in Guangzhou, China and subject to excessive return charges, including possible custom fees. Roselinlin offered a laughable 15% refund as an alternative. This company should be prevented from selling in the U.S.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user missm59
Australia
1 review
4 helpful votes
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May 31st, 2020

Unfortunately the bad reviews for this company are completely true. The clothes do not resemble the images on the site. A dress I ordered, described as embroidered cotton was made from a polyester plasticky type tent fabric and so badly made it is going straight in the bin. I just can't emphasise how fraudulent this Roselinlin site is. The other items were also basically cheap rubbish and will go straight to the opp shop. If you buy from Roselinlin you will be basically throwing your money away, and then the 'clothes' they send you. The picture below is the 'embroidered cotton dress' currently listed on their site. The 'embroidery' is a print on 100% polyester plastic fabric. I would have to guess that the good reviews are also fraudulent. Never again.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user johannab71
GB
1 review
0 helpful votes
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December 6th, 2020

I found the easy to navigate online boutique where I found just what I was looking for. The clothing range is extensive and had many variations within the different styles. I am very satisfied with the product. Having bought them before in this online store, I did not hesitate to return and will do so again in the future.

Thumbnail of user hecubab
Florida
1 review
0 helpful votes
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September 21st, 2020

After wondering if this type of online service was for me, I have been more than impressed with my purchase at this online boutique. Really easy to organize and the two pants I bought were really beautiful. The delivery service has been brilliant so far, I will spread my voice among my friends and sing praises to this page.

Thumbnail of user tricm
Ohio
1 review
1 helpful vote
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October 10th, 2020

My sweater arrived with two holes in and smelling terribly of cigarette smoke (and no tags). They asked that I take pictures of the large holes on the front middle of the sweater which I did. They said they would give me 10% so that I can take it somewhere to get it fixed. There is no way to repair this sweater. They refuse to allow me to return it and are refusing to refund my money! A terrible, illegal, unethical company. DO NOT BUY FROM THEM! You will be disappointed!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user eunh2
Australia
1 review
14 helpful votes
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January 31st, 2020

I bought 5 clothes from this website. The quality was terrible so I asked for refunding. They said i need to return the products to China even though there was NSW address on the parcel. They offered discount 10% I accepted as I thought better than nothing. None of the clothes were able to wear.
Do not buy there.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user bethc621
New Mexico
1 review
1 helpful vote
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July 22nd, 2020

It took over a month to get my item and when it arrived it didn't fit. I contacted the company to arrange a return. They informed me that their return center is in Guangzhou, China. The customer has to pay postage and "customs fees" and it could take up to a month to get there. This is not revealed on there website return policy. This is a quote from their e-mail to me, "International returns might result in long waiting time and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue." I will never order from this company again.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user judyl223
California
1 review
5 helpful votes
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June 14th, 2019

Roselinlin's website looks great, but the quality is poor, material stated "cotton" on the website arrived with a label marked "cotton/polyester", all clothing came wrinkled in plastic bags, nowhere near the website photos. I requested a return and the response "... the Return Center is in China, it's better to take the 15% off offer and keep the clothing if you didn't reply within 7 days, we'll close your case..." I replied immediately stated my reason for wanting to return the clothing but got no response, I then followed up with 2 more requests, still no response from Roselinlin. I'm stuck with clothing I wouldn't not wear even they were given to me for free. My conclusion is that I paid for a lesson, I'll not buy from any company without checking the reviews and if you care about quality and customer service, do not buy from Roselinlin.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for the wong description in the website.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user emmad217
Texas
1 review
0 helpful votes
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June 26th, 2021

The clothes in this online boutique are of good quality, exactly as on the website, the colors correspond, the sizes are consistent. The only bad thing is that when ordering from another country, the shipment took longer than expected, but not as long, I suppose because of the pandemic.

Thumbnail of user mayras25
Switzerland
1 review
0 helpful votes
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August 10th, 2020

I have ordered here several times and have NEVER been disappointed! Shipping is always so fast and reviews help a lot when making a decision! With 24/7 sales, I always get such a low price for quality clothing! I have referred many of my friends who have loved it!

Thumbnail of user rosalbaw2
Ireland
1 review
0 helpful votes
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July 26th, 2020

Always easy to order and hassle free to return items that don't fit, very happy with this boutique. Most of my clothes shopping online I do them here the quality of the clothes is excellent, I have recommended my friends and they are happy... there are never any problems!

Thumbnail of user nataliek170
GB
1 review
0 helpful votes
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April 17th, 2021

The quality of this skirt is excellent. I have bought some clothing from this online boutique throughout the pandemic months, but it is seen to be worn at high profile events. It also irons well and is easy to maintain.

Thumbnail of user nuriyab
France
1 review
0 helpful votes
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August 17th, 2020

The clothing purchase process on this website is simple and delivery times were clear. I love going here to find something different. I always check for comments and blank spaces in the images to show the product at different angles.

Thumbnail of user ab798
California
1 review
5 helpful votes
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April 1st, 2021

These clothes suck! The polyester material is often something you wouldn't want on your skin - SCRATCHY! - and forget about throwing it in the washer and dryer. I tried to return my purchase, and boy was I given the run around! Very dishonest, they will say whatever it takes to put you off until the return period is up. Don't fall for their very successful marketing!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user godival
District of Columbia
1 review
0 helpful votes
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December 14th, 2020

I have ordered several times and have been satisfied with the clothes. This time the shirt that came to me did not fit me. They responded immediately and resolved quickly. That was more than nice saving me a trip to the post office. Good people in this online boutique.

Thumbnail of user elbag13
Spain
1 review
0 helpful votes
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August 24th, 2020

Hello, I have been shopping for a while in this online boutique and I am satisfied with my last purchase, I had no problems, all my shirts always arrived as expected. I have nothing to complain about, I recommend it.

Thumbnail of user cuyenj1
Illinois
1 review
0 helpful votes
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October 11th, 2020

I have made several purchases of clothes and some accessories with this online boutique. Usually for birthdays or events and I have always received my items on time. Their variety of clothes and sizes is incredible, it never disappoints me.

Thumbnail of user leliaj2
GB
1 review
0 helpful votes
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October 16th, 2020

We order lots of blouses and shirts as corporate gifts for our employees and they love them! It was great to have so many options and to get good materials for those who loved them. The embroidery looked great too!

Thumbnail of user robik4
Germany
1 review
0 helpful votes
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July 9th, 2020

The store is really easy to navigate. The range is phenomenally huge and caters for many different styles. I always thought that buying things online had a price and that the price was of poor quality, however this boutique has amazing quality products that are washed and used well.

Thumbnail of user mariec709
New Zealand
1 review
0 helpful votes
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October 2nd, 2021

They have a great online store with very wide options and competitive prices. The one time I received a damaged blouse, they responded quickly to my message and resolved the situation perfectly. It is a pleasure to buy from you.

Thumbnail of user casandras6
New York
1 review
0 helpful votes
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August 23rd, 2020

I walked into the website and was amazed by all the clothing and accessory options. I had the wonderful help of customer service via email, they were just brilliant, attentive and very helpful. I hope to buy more dresses here!

Thumbnail of user janicec716
Florida
1 review
1 helpful vote
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May 21st, 2020

This company ships from the moon... takes forevvvvver! If you need something by next month don't bother... even though it comes from china, during the pandemic, i have received merchandise from other companies in china and takes only a couple of weeks...

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user anelisaj
GB
1 review
0 helpful votes
  • Send Message
September 27th, 2020

Everything you need and want in the field of fashion can be found here. I have ordered from this boutique online several times and have never been disappointed. The clothing I have received has been carefully packaged and in good condition. In particular styles of clothing and accessories that are spectacular I will keep shopping and recommend it to others too!

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Thumbnail of user missw50
Miss W.

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