• Roselinlin

Roselinlin

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Overview

Roselinlin has a rating of 3.9 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service, and good quality. Roselinlin ranks 21st among Women's Clothing sites.

  • Service
    108
  • Value
    107
  • Shipping
    105
  • Quality
    102
241
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How would you rate Roselinlin?
Top Positive Review

“Amazing quality and fast shipping”

Almendra W.
6/27/20

The clothes here are of very high quality and arrived in a few days, extremely fast shipping. Clothing is true to size. Very happy with my blouses and skirts, I will definitely buy more items right away.

Top Critical Review

“Buyer BEWARE!”

Jeanne B.
10/13/23

This company is the absolute worst quality I have ever seen in MY LIFE! Material is all transparent, poor workmanship, and after one wash (if i could wear them), will likely be the last time to be worn due to the machine tearing them up! I can't even donate these clothing. So its either throw them away, OR save them for the next time when stores can't stock enough toilet paper! I literally threw my money away.

Reviews (3,767)

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Reviews that mention popular keywords

customer service (471) clothing store (93) return address (43) return policy (74) shopping experience (59) quality clothes (86) credit card (54) return label (22) post office (27)
Thumbnail of user ermae7
Georgia
1 review
0 helpful votes
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June 21st, 2020

The website is easy to navigate to find what you are looking for. Her clothes are amazing quality and the designs are awesome if you want something that is a little extra! Your customer service is 10/10 and I will continue shopping here! Shipping is super fast too, which helps if you need a piece for the weekend!

Thumbnail of user ximenap11
Denmark
1 review
1 helpful vote
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February 7th, 2022

I bought a simple shirt on this website, the quality was just what you would expect from any good shirt. Comfortable, soft and itch-free. I am usually a size S on shirts and this fits me like size M shirts usually fit me. Even then it is a bit larger so I think it could fit various sizes.

Thumbnail of user lornac73
Utah
1 review
0 helpful votes
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August 21st, 2021

Since I found this website, I was a bit skeptical. Either way, the first time I shopped, they gave me a tank top and a pair of sweaters and they fit me really well! So, I decided to buy more a few weeks later, for myself and my daughter.

Thumbnail of user dalmacial
Greece
1 review
0 helpful votes
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September 4th, 2020

Affordable clothes! I have been buying clothes on this website for about 2 years. It is my preferred website to buy clothes and some accessories or shoes. The clothes are affordable, of good quality, and shipping is really cheap. Very trustworthy!

Thumbnail of user diucaa1
GB
1 review
0 helpful votes
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July 23rd, 2020

Here they have such a wide range of clothing and accessories that it eliminates the need to search various websites for what I need. I just made my first order for a T-shirt and the customer service is second to none!

Thumbnail of user daniellem550
Arizona
1 review
0 helpful votes
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April 10th, 2021

I wrote an email to this website to check the status of my order there, I got a quick response and it was delivered on time, and they corrected the problem without any problem. I am in love with my dress...

Thumbnail of user elliem67
California
1 review
4 helpful votes
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July 23rd, 2019

They use Anthropologie-like pictures and basically try to re-create the clothing. The clothes are a joke. I'm out $160. I sent my items back, but tracking only went as far as leaving the states. They say they never got the clothes.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user sabinen4
Ireland
1 review
0 helpful votes
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November 11th, 2020

I ordered a set of long skirt and top, two sweaters and a short skirt on this website and everything is of very good quality, they have a lining so that nothing is transparent. It also takes a few days to arrive but without a problem. I am delighted.

Thumbnail of user aw418
West Virginia
1 review
0 helpful votes
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July 18th, 2020

I have 4 items that I need to return and have followed their return directions to a tee. I am still waiting for a response from them after emailing them 3 times! Their automated email says they will respond within 24 hours- ha! Still waiting! I will not order from them again as their size small clothing is way oversized!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user ehllal1
Georgia
1 review
0 helpful votes
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July 18th, 2020

I clicked on a link that took me to this boutique's website, I was amazed at the range and payment option. I bought quite a few clothes, I loved the simplicity and the online tracking. My delivery arrived on time and all clothing was in excellent condition. Thank you!

Thumbnail of user ellaa45
Texas
1 review
0 helpful votes
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March 19th, 2021

My sister and I have been shopping at this online boutique for 3 months, and so far it has delivered everything we expected. We especially love dresses and jeans. We already got 5 items from your new collection. We love everything!

Thumbnail of user inang
Georgia
1 review
0 helpful votes
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September 7th, 2020

Much to choose from due to the excellent prices! This is my first time shopping at this online boutique and so far I am really satisfied with the shopping experience. I can't wait for my order to arrive and complete the entire experience. I will definitely buy clothes here again if everything with my order goes as expected!

Thumbnail of user adeliah4
Nevada
1 review
0 helpful votes
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September 7th, 2020

Fast delivery, excellent communication and very accommodating. I needed a dress for a very special occasion, they quickly answered my questions by email and helped me find what I needed. Now I consider myself a regular customer of this online boutique.

Thumbnail of user petronaw
Norway
1 review
0 helpful votes
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September 11th, 2020

Beautiful considerate fast service that is a clothing website. I found the store easy to navigate, lots of beautiful pieces to choose from. The quality of the clothes is excellent. Size may be a little small with some items, can't complain.

Thumbnail of user salomep4
Singapore
1 review
0 helpful votes
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May 4th, 2020

I am a big fan of this page. Clothes and accessories are of great quality and value. I had my first experience with customer service, an article that was too big. I sent an email and in a matter of hours they responded. They were helpful, friendly and efficient. I am completely delighted by how this entire process was handled.

Thumbnail of user wilmal34
GB
1 review
0 helpful votes
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May 1st, 2021

I bought some boots online and ordered the wrong size. I used the return policy for an exchange. It was very easy and quick to organize. He sent the boots back. They quickly answered a question I asked about it. They sent me the correct size and I got it in a few days. Very satisfied with the service. I will buy from this online boutique more often now, I will recommend it to my friends.

Thumbnail of user christineb421
Ohio
1 review
3 helpful votes
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August 27th, 2019

I was so excited to see Roselinlin website because the clothes looked so beautiful. I ordered five items, and each and every item I received was completely unlike the photos on the website. Their sizes are completely off, the fabrics are very cheesy and not at all what they appear to be on line. The return process is EXPENSIVE because you have to ship back to China. My mistake was ordering five items because they were so pretty! The one good thing I will say about them is that when I contacted them to get return information, they replied back in a timely manner and were polite and apologetic. That does NOT excuse the quality of their product, or the lack thereof. Make no mistake. This stuff is junk.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user mariar454
Arizona
1 review
3 helpful votes
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August 22nd, 2019

My husband ordered 3 pair of "palazzo" pants for me. I received two pair of the same pants in solid black and a red pair. My husband ordered striped black palazzo pants and they are certainly not palazzo nor are they striped. I have tried contacting them via email but only get semi literate babble which totally ignores my concern. Don't order from this company!
Maria R.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user jessieh93
Canada
1 review
0 helpful votes
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June 25th, 2020

If there is an option of 0 star I'd give the 0. What a shame on the garbage they shipped to the customer. Nothing like what's on their website. Everything they claim to be cotton/linen are simply a cheap print on cheap polyester. Not even suitable for human being to wear. I ordered 5 products and I only received 4, and they are like garbage. The sweater is not even a sweater! They are wasting everyone's time by spending time to process and ship things that should go directly to the garbage can.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user lm217
Iowa
1 review
4 helpful votes
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August 8th, 2019

The clothes are cheap, but that's not what gets me. When you want to return they make it extremely hard and do everything to discourage and exchange, Why? They pretty much said it might not get back to China (where the cheap stuff came from in the first place,) because of customs. So DISGUSTED!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user sizukoi
Canada
1 review
4 helpful votes
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June 30th, 2019

I ordered 3 tops and pants. Only two tops came and they are too small. I wear medium and they are a perfect fit. I'm an Asian born in Canada. I asked about returns and it's so convoluted. They said they could give me 15% which will pay for having the clothing fixed so they will fit. The seams are non existent and can't be opened. Don't buy these clothes... what a joke. They don't look like the pictures either.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user agathag3
Arizona
1 review
7 helpful votes
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September 4th, 2019

If I could give this company 0 Stars I would - For all the wonderful statements they make at the website, they don't stand behind their words, and it is impossible to return any items. I think the *******@roselinlin.com is bogus - you get no where, but back at their original website. Threw away $100 for nothing.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user saundreamm
Georgia
2 reviews
0 helpful votes
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April 28th, 2021

I purchased 17 items from this site, 3 of which I have never received. The 14 that did arrive were nothing like the photos. The material and in some cases the entire design are totally different than what is showed. I am currently trying to cancel the 3 and return the 14. I am not sure how they are even able to do this to us here in the States and get away with it.

The material is so cheap and thin you would literally have to wear it over or under something else. Not even fit to be a sheet and all the items are made of the same material. No silk, no linen just a very very thin and cheap material.

Trying to return the items is like pulling a lions teeth while he is awake... IMPOSSIBLE. The three items haven't even shipped and they wont cancel them. They have showed as being processed for a month now.

This has to stop. WE already spend enough money with China. They don't need to reduce to these levels. TOTAL SCAM PEOPLE. PAYPAL HAS DROPPED THEM!

Tip for consumers:
DON'T...PAYPAL HAS DROPPED THEM. THIS IS EXPLOITATION

Products used:
I am returning all 14 items I received and trying to cancel the 3 they have had as order being processed status for over a month. Not held up in customs.... just ORDER BEING PROCESSED.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user madisonr47
Canada
1 review
0 helpful votes
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April 29th, 2020

I got the red dress for my award ceremony and it was spectacular! I received so many compliments! It really increased my confidence! The clothing itself is made of amazing fabric, and is a good quality round garment. This Boutique does an amazing job, amazing service, and on-time delivery as promised! I couldn't recommend more!

Thumbnail of user geaa
Georgia
1 review
0 helpful votes
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June 21st, 2020

I am always happy with my purchases here, always!
That is very rare these days and in the midst of a pandemic.
Being able to buy clothes online that are truly true to size and also of great quality is just fantastic!
I always recommend his clothes to my friends and family and I will always continue to do so!
Thanks for being the way you are!

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Miss W.

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