• Roselinlin

Roselinlin

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Overview

Roselinlin has a rating of 3.9 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service, and good quality. Roselinlin ranks 21st among Women's Clothing sites.

  • Service
    108
  • Value
    107
  • Shipping
    105
  • Quality
    102
241
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How would you rate Roselinlin?
Top Positive Review

“Amazing quality and fast shipping”

Almendra W.
6/27/20

The clothes here are of very high quality and arrived in a few days, extremely fast shipping. Clothing is true to size. Very happy with my blouses and skirts, I will definitely buy more items right away.

Top Critical Review

“Buyer BEWARE!”

Jeanne B.
10/13/23

This company is the absolute worst quality I have ever seen in MY LIFE! Material is all transparent, poor workmanship, and after one wash (if i could wear them), will likely be the last time to be worn due to the machine tearing them up! I can't even donate these clothing. So its either throw them away, OR save them for the next time when stores can't stock enough toilet paper! I literally threw my money away.

Reviews (3,767)

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Reviews that mention popular keywords

customer service (471) clothing store (93) return address (43) return policy (74) shopping experience (59) quality clothes (86) credit card (54) return label (22) post office (27)
Thumbnail of user palquir2
Nevada
1 review
0 helpful votes
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June 23rd, 2020

The parcel service lost my package that I ordered, I sent an email through my problem and it helped me to solve it by sending immediately with the shipment of a replacement dress. I was so stressed out about it, but she completely solved the problem and I am so grateful

Thumbnail of user yohaneh
New York
1 review
0 helpful votes
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February 10th, 2021

I love this online boutique, I have been shopping for clothes on this website for a short time and it has never failed. High quality clothing, appropriate size and fast delivery. You can wear different clothes from other people with such a good price and quality. I definitely recommend this website!

Thumbnail of user gracielaa9
Germany
1 review
0 helpful votes
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August 9th, 2020

So far I have not had any problems shopping on this website! In fact, I even bought my prom dress a while back here and it's so beautiful! I am super happy with all the things I have bought so far, I will keep shopping here for many years to come!^_^

Thumbnail of user orfiliaw
Canada
1 review
0 helpful votes
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June 25th, 2020

I have returned to buy clothing on this page over and over again and have always been very happy with the products and service provided. Fast shipping, quality clothing, friendly staff! I cannot speak more highly of this brand! I will continue to supply my wardrobes with this online boutique! :)

Thumbnail of user amaiay2
California
1 review
0 helpful votes
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December 9th, 2020

Excellent, this is a good and reliable online boutique. I have made some clothing purchases and have not had any problems. All my orders have been delivered on time. I also love the free delivery on purchases over a certain amount, the daily giveaways and the free samples they give :)

Thumbnail of user rosel288
Canada
1 review
0 helpful votes
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June 10th, 2020

This online store was more than accommodating when I tried to cancel my order, but it was too late. The customer support team offered me a refund and sent me a prepaid return label, so it was very easy to return my dress! I wish all online stores were so amazing.

Thumbnail of user queenies3
Australia
1 review
0 helpful votes
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April 29th, 2020

He brought a cut playsuit, true to measure. Nice and fluid and received many compliments.
One of my favorite websites for sure!
One of the buttons that are sewn on was a little loose and came off, but luckily it was the top one, so there were no problems.

Thumbnail of user patg206
Illinois
1 review
3 helpful votes
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July 26th, 2020

Received earrings today & they are not as pictured on line. Earrings I received are two toned. See picture with blue top & copper bottom. The picture on line is the first one with the smaller pearl & looks much prettier. Seems like it is a switch & bait company. Show you one picture & send you a different product.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user lisar1222
Germany
1 review
0 helpful votes
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November 10th, 2020

I really loved it. What a great collection of clothes! I was confused to find a gift for my cousin, but she gave me a super collection of some new dresses. I bought her a dress and will surely come back for me. Highly recommended website.

Thumbnail of user gretaj16
District of Columbia
1 review
0 helpful votes
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October 11th, 2020

I buy clothes at this online clothing store more than any other on the internet, it is easy and convenient, if you don't like it, just reseal the bag and fill out the online form to return it to the post office for hassle free return.

Thumbnail of user gavinas
Norway
1 review
0 helpful votes
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June 29th, 2020

I love selling clothes from this online boutique. It allows people to get the highest quality fabrics with great designs and at great prices. Especially the sale at already reduced prices made me fill my wardrobe with new clothes that I use often. I love fashion!

Thumbnail of user suyaip
California
1 review
0 helpful votes
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November 8th, 2020

I love trying new clothing stores on the internet, since I have a prepaid credit card I am not afraid of new things and that is why I have tried this website, the clothes were incredible and very cheap. Just take a chance and try it!

Thumbnail of user soniam146
Germany
1 review
5 helpful votes
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April 16th, 2020

I made an online purchase here and needed a different size after receiving the item. I emailed the team and the staff was very prompt with their response and was very helpful. 100% recommend this page to all girls! I have always had a pleasant experience shopping with them. I honestly couldn't blame them for anything. Big shout out to the amazing team! Keep up the good work :)

Thumbnail of user elkes5
California
1 review
4 helpful votes
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August 28th, 2019

The Roselinlin website is a total scam. Nothing they ship will actually look like what you ordered. From cheep fabric to color, size and cut everything will be way off. They even had the nerve to ship unfinished pieces with open seams! Shipping the crap back to China will cost you almost as much as you payed and you don't get refund from PayPal unless you ship it back. They need to be put out of business!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user megc28
Virginia
2 reviews
10 helpful votes
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July 25th, 2019

Yeah, this company, as well as its sister "Noracora," is a scam. Clothing is of horrible quality and is deceptively sold as either linen (it's not) or cotton (it's not that, either). Oversized, sleazy-feeling polyester, which is the second-biggest cause of earth's pollution, is what this schmatte is made of. Don't be deceived! Additionally, there is no way to return this garbage unless you want to pay the insane shipping costs to China! Have fun with that!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user carola334
Luxembourg
1 review
1 helpful vote
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September 13th, 2019

I had a good experience with buying a dress. The clothes resembled the photos and were real size, so I didn't need a refund. The package arrived without problems and most of the time I found my sizes available on the site. The prices are good, I will order from them again :)

Thumbnail of user maidaw2
France
1 review
0 helpful votes
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July 15th, 2020

A girl here was very kind and really helped me when the items didn't fit me. The process is generally very easy to go back, but there were some problems, she was patient and very understanding and managed to offer me an idea. I was very impressed with the service, even by email.

Thumbnail of user sophiad199
Illinois
1 review
0 helpful votes
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January 22nd, 2021

I loved the clothes I bought from this website, the shipping to my country was really fast compared to other online stores. There are so many options, so many clothes, and the payment methods are great too. If you are thinking about whether to buy or not, you can definitely buy with confidence!

Thumbnail of user jk730
California
1 review
6 helpful votes
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January 2nd, 2021
Verified purchase

I'm 50 years old and been ordering from web sites for many years. The quality of the clothes was the lowest of any site I've ever purchased from. I've ordered from Amazaon, WalMart, Kohls, Shein, many others. Never experienced anything like this. The pictures are intentionally misleading with fabrics, lengths, and fit that look nothing like items received. Horrible quality, almost comical. I might not receive a couple items - its been over a month. TOTAL SCAM. Again and again the web site shows jersey knit or "fluffy sweater" and what I got was thin t-shirt material or this weird nylon with a print that is supposed to look like the web pictures. See comparisons of pictures on web and what I received. Having trouble uploading web site images in some cases below.

Tip for consumers:
Don't be fooled by the pictures on the web site. What you receive is not like what is pictured in all cases except t-shirts. Sweaters are not sweaters. Items are too small, badly made. Seams are in odd places and very unflattering. I measured lengths before I ordered to get the sizing right -- the items were not the lengths promised - etc, etc, etc - I'm amazed they send anything.

Products used:
5 out of 14 items ordered. Many I am donating straight to the thrift store.

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user shaniah7
Ireland
1 review
0 helpful votes
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January 23rd, 2022

After finding two coats that I fell in love with in a store that will not be mentioned, they were not the size I needed in either one and they did not help me much to get them. Then I checked with this website and they had the same coats that I wanted in my size, they could send it. Everything was so easy and the email responses were so quick!

Thumbnail of user guineverer2
Texas
1 review
0 helpful votes
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July 6th, 2021

Clothes are not as depicted. They are chinese knockoffs of the real brand the model is wearing that you think you are buying. So its crap. It will cost $100 to return if you can ever get the company to send you a shipping label within the 10 days return limit. They make it impossible to return the items and the items suck.

Tip for consumers:
Be prepared to get a cheaper fabric and design then ordered and expect not to return the items. and they come from china so it takes forever to send and expensive to return to them at your own cost

Service
Value
Shipping
Returns
Quality
Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Thumbnail of user estrellag9
California
1 review
0 helpful votes
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July 24th, 2021

I bought a lot of clothes on this website, mainly accessories and clothes. I received the best quality and the fastest shipping and that is the 5 stars. As for clothes and shoes, always go for 1-2 sizes bigger, that's the key. If there are possible improvements, it is probably size charts, clothing, and shoes.

Thumbnail of user maryw1248
Virginia
1 review
6 helpful votes
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June 7th, 2020

Ten days after receiving a notification the item had shipped, the tracking number still resulted in "no such package found." I asked customer service to please help find my package. They sent me the same notification with the same tracking number that results in "no such package found." It obviously hasn't been shipped so I have asked for a full refund. I don't trust this company. I should have read the reviews first. The positive reviews are so transparently fake, it would have been easy to see the scam.

Thumbnail of user elizabethb553
South Carolina
3 reviews
4 helpful votes
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August 8th, 2019
• Updated review

If any of you paid through PayPal, file a dispute. The emails I have received from this company are quite arrogant and iN your face. So I am not stopping at PayPal. I SPENT OVER $120!
Why should Americans accept Roselinlin's "Bait and Switch " practices. Their shop would be closed down in the US. But no one knows what they are doing. They are laughing at us! And we are letting them. Our country has laws. Commerce laws. They are breaking the law! Forget about the attempts to RETURN the items. If those items were not such crap, because of their false advertising, we would not need to have this discussion.
Most of the Chinese companies I have dealt with were wonderful, honest! Some of them just refunded my money without my having to return the items! That is good practice.
Please people, continue with your complaints. WE MUST GET THEM OFF THE INTERNET! Go to www.usa.gov/consumer-complaints

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Cheap Cheap Cheap... and no way to return!
August 3rd, 2019
• Previous review

I bought several dresses on line because they looked really nice.One dress they sent was the wrong color, I am convinced that the merchandise they send out is not what is shown in those pictures! The colors were all wrong, fabric was ugly, cheap, thin. Nothing looked like the clear colors they showed.
Just another cheap company doing what they do well fooling the public.
They would not cover the return shipping, then asked if I just wanted to keep the clothing and get a 15% refund. HA! What? $15?

Tip for consumers:
You will get a 15% refund from them if you are unhappy!
Don't!

Products used:
I sent everything back!

Service
Value
Shipping
Returns
Quality
Thumbnail of user kathleens311
Connecticut
1 review
16 helpful votes
  • Send Message
July 6th, 2019

Watch out. The pictures are gorgeous but the products are low quality and the sizes are inconsistent. One top was way too tight while the other was huge, both the same size. Forget about returns. The company knows the cost of returns is prohibitive. So dishonest! Also, this company sells its products under many different store names but the photos are the same. Watch out!

Thumbnail of user cnicvc
Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

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Miss W.

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