It was very easy to navigate the online store. I was very satisfied with the clothes. The product I bought was up to the task. I would recommend your website to other women who have trouble finding the right size and price.
I bought 1 dress and a top too and it fit me perfectly. He was my size and I love them both. It was discounted and the price was good too. That was the first time I bought online here, but I will buy more next time.
I find great clothes, if I have a problem I get a quick response from customer service. I shop almost daily. My family and friends love the gifts I receive. I love the quality and look of the clothes, shoes and jewelry that I receive. I get a lot of compliments. It's a great shopping experience!
I received a 100% refund for a defective item and was also able to keep it, so I was able to fix it and the item was not wasted. It is unfortunate that the item was defective, but the customer service team responded quickly and understood my needs. The vet only needed a few tight spots.
The clothes here are incredibly beautiful and of quality, I love their collection of seasonal clothes, their prices are accurate and their surprising quality, for being an online boutique I did not expect it!
Ordered three items... two arrived after a few weeks and the Hoodie arrived after another couple of weeks however it was not the one that was on display or ordered and off inferior quality... after they have got your money you can say goodbye to it.
I like because of the design and quality of their product. They not only concern with design but also concern with product quality. They always introduce us with new type of dress. Their fabric is mostly attractive!
The skirt I bought here is wonderful, it is the same as seen in the photo. The flight is real, it is fine, it shows nothing and it is well finished, without loose threads or anything badly sewn. It is perfect. Very comfortable and in lycra.
The customer service girls are amazing on this website, they are very helpful and understanding, they have been fabulous. The best customer service I have ever experienced on the internet! Thank you girls! :)
I purchased a number of things from Roselinlin and they did not fit. I spent $40 to return them to China (I did not know that they did not have a presence in the US when I made my purchase). Fedex got them to China but they could not deliver until they got a return call or email from Roselinlin. They attempted to reach them quite a few times but Roselinlin would not return their call. They said it was "not their problem" so they just kept my money and I don't know now where the box ended up. Very poor (and shady) business practices. Don' t order anything you might have to return!
I love this top that I bought in this boutique. Can be worn with a hidden skirt for work or with unbuttoned pants for a more casual look. The neckline can also be tied for a more conservative look or untied for a more relaxed look.
I think it's a great purchase that I made on this page. The truth is that the dress is beautiful, in any store it is not possible. It looks just like in the picture. And it is very very pretty. I recommend it.
I really liked the purchase of the skirt, it has the perfect length, I was a little afraid that it was very small, but it does not reach the knee. I liked the fabric too, it is neither thin and thick. And it doesn't wrinkle.
Boutique amazing! They have a great variety of very good quality brands at reasonable prices. They also have very good designs. I have always had a very good experience with shipping etc. I recommend buying!
I shop online and am happy with everything on this website. The clothes are excellent, the service is excellent, the accessories are excellent, the shipping is fast and the delivery is packed with great quality.
Horrible company, don't shop with this company. They either send you empty boxes or the junk they send you looks nothing like the beautiful pictures they take. Don't waste your money with this company... junk!
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Order four items, 2 didn't fit. They shipped each item separately with different sku numbers, then when I tried to return the two, they didn't provide the information right away for the return. When I mailed the items back to their Chino Branch, they said because I didn't send it to China, no refund. I will contest with credit card company.
My best hope for Roselinlin, is that disappear as quick as they came on the scene.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I was skeptical about this site, but I took a chance and ordered anyway. Although it took me a while to get it, I received the dress I ordered and it looked great. I received many compliments about it. I will buy from this seller again.
I ordered one dress from this site. I wish I had read the reviews first. The dress I received does not look like the dress in the photo. The fabric is described as a cotton blend on the website. The dress appears slightly sheer, a loose fitting, thin cotton blend dress on the website. What I received was a stiff polyester thing. It looks like the type of fabric that is digitally printed, like a shower curtain. And, it feels like a shower curtain. I want to return it.
I sent an email to their customer service. Waiting for a reply.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Waited over a month for the items, when I received them I no longer needed them for a trip I was planning. I have requested to return them and received an offer for 15% discount. I do not want the items, they sent a return label in which I would have to pay for to return, I went to the post office and it is $30.00 to return. I am waiting for them to respond to my email to pick up the cost of the return. By the looks of the reviews it isn't going to happen!
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Answer: Not only are they a size or two smaller, the cut is horrid definitely not fitting across the shoulders, arms, bosom of an American plus size.
Answer: There is a returns policy page on the Roselinlin website. It clearly states that you must send items to China or take a 15 percent refund. You can fight them through your banking institution or Paypal.
Answer: No such thing. They are a shady company from start to finish. They are based in China and have no way to contact them. Took me 6 weeks to get my order and I had paid extra for shipping too!
Answer: Please do not order - the clothes smell and are awful quality. Do not be fooled by the pictures!
Answer: Throw it out! It will cost you $$$ to return it and they know this.
Answer: Yes, it is a scam. I ordered three items in May (it's now the end of July) and I still haven't received them. Call your bank and file a fraud claim or go through PayPal. Bank is faster.
Answer: Yep... six weeks or more. No way to return crappy items. No way to contact them when you don't get what you ordered Sham from start to finish!
Answer: They dupped us. i got 20% back on a 114$ order. Donate clothes. Or give away and warn others
Answer: Very shady... they really are the worst! DON"T DO IT!
Answer: They won't fit and then you cannot return. DON"T DO IT!
Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 23rd among Women's Clothing sites.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin