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India
1 review
0 helpful votes
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Service under warranty
October 4, 2023

@Samsungelectronics
सर्विस सबसे बेकार है ईलेक्ट्रॉनिक सामान जो भी लो इनका ना ही लो वारंटी सर्विस होने के बाद भी चार्ज देना पड़ता हैं महा घटिया सामान है फ्रिज तो कभी भी मत लो सैमसंग का वरना कूलिंग न होने की प्रॉब्लम से परेशान हो जाना है

Date of experience: October 4, 2023
Morocco
3 reviews
0 helpful votes
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سامسونغ
August 10, 2021

تعجبني منتجات سامسونغ واستعمالها في منزلي لدي هاتف سامسونج وتلفزيون سامسونغ حتى بعض أفراد العائلة لديهم ويشكرونها

Date of experience: August 9, 2021
Virginia
1 review
0 helpful votes
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I have a Samsung laptop which I love. I wanted to buy another. I went to Samsung.com to make the purchase. Their system needed to verify my email address. Over three days they sent me 10 different verification pin numbers, none of which worked in their system. It took three days because their system kept shutting me out because I was "asking for too many pin numbers." Their chatbot is not set up to handle ordering problems, and there is no means on Samsung.com to talk with a human being. Utterly f**king useless.

Date of experience: March 2, 2025

Overview

Samsung has a rating of 1.2 stars from 1,377 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Samsung most frequently mention customer service, new phone and ice maker. Samsung ranks 805th among Electronics sites.

service
564
value
521
shipping
411
returns
424
quality
517
+264