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    Scentbird

Scentbird

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Overview

Scentbird has a rating of 2.4 stars from 983 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Scentbird most frequently mention customer service, credit card, and phone number problems. Scentbird ranks 20th among Subscription Shopping sites.

  • Service
    378
  • Value
    370
  • Shipping
    368
  • Returns
    222
  • Quality
    345

This company responds to reviews on average within 8 days

Positive reviews (last 12 months): 28.3%
Positive
17
Neutral
5
Negative
38
View ratings trends
200
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How would you rate Scentbird?
Top Positive Review

“I found my supplier”

Rovivans S.
6/6/24

Before, I was used to buying perfumes only when I travelled, thinking that duty-free shops had the best offers. Now, I realise that Scentbird is the best store for perfume or cologne. They have regular promotions and offers that you can really get a nice perfume at a bargain price. I have bought it already a couple of times, one for myself, and few as gifts. The quality is good and I am satisfied with it. They have wide range of options, and the website is quite good too, so you can easily explore the products online. I recommend!

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Top Critical Review

“DKNY- BE DELICIOUS”

Marisol R.
10/18/24

I wasn't happy with this perfume. The scent was very strong for my liking. I like fruity scents and fresh and clean scents but this one was too empowering. I did not like the scent. This one was not for me.

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Reviews (983)

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customer service (150) scent bird (52)
Thumbnail of user danielh688
Arkansas
1 review
0 helpful votes
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September 6th, 2019

I signed up for the monthly subscription which is under $20/month. My account was just debited $135! Complete rip off. STAY AWAY FROM THIS COMPANY.

Thumbnail of user jessical541
Jessica L. – Scentbird Rep

Hi Daniel, we apologize for any confusion and inconvenience caused :( You may have had the 2pcs/fully paid 6-months subscription and that is why you were previously charged for $135. We hope that your issue has been resolved but if not, no worries! You can email us at socialsupport@scentbird.com and our team will be with you shortly. Thanks for bearing with us!

Thumbnail of user belsyl
New Jersey
1 review
0 helpful votes
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October 9th, 2020

Megusta mucho las fragancias y el envase muy lindo yo lo recomiendo mucho y llega cuando dise q tiene q llegar

Thumbnail of user jessical541
Jessica L. – Scentbird Rep

Estamos muy agradecidos por su revisión de cinco estrellas, Belsy. ❤️ Gracias por compartir su calificación con nosotros y la comunidad.

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From the business

Discover the latest perfumes and colognes at Scentbird. Date perfumes before marrying them. Explore over 500 designer fragrances. Get new designer scent every month for just $14.95. Free shipping.

Company Representative

Thumbnail of user jessical541
Jessica L.
Typically responds within 8 days

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