Scotiabank

The online system is a complete catastrophe. In spite of always using correct user name and password the system keeps on kicking me out from access to its services. Thus, i cannot take care of my bank errands from abroad. I have tried every possible way to contact them - different call and help centres, Twitter, my local bank accountant, the superior managers - but nobody can help me. It is a disaster. This means that i cannot access my money and it is basically theft.
In today's society a bank cannot operate with a dysfunctional online "service". It is completely unacceptable. I couldn't be more dissatisfied.

I opened this account when I was 19. I'm canadian, but my father was stationed overseas. I've had nothing but problems since I opened with them. Over and over and over. Fees that I dont understand, clerks that cant explain them, rude workers, decisions that make no sense. They have nerve charging what they charge. Even friends and family camt believe some of my charges. My parents and one of my sisters used to have accounts and all are closed now for the same reasons. I hate these guys. This account is closed as of Monday next week.

My elderly mother was contacted from the fraud Dept. with a query on her account activity. She was confused and unable to deal with the situation. I as executor called the fraud Dept. On her behalf. After nearly an hour on hold the call was answered and had to be transferred. After another 40 minutes my call was answered then disconnected 3 minutes into the call. I called again and after a 50 minute wait spoke to an Andrew who insisted he could only help me if I provided my mother's debit card number ( the one I have for said account was apparently insufficient)nor was providing the account number going to allow him to help me. When I said to Andrew this was freaking ridiculous he hung up on me. Get your act together Scotia Bank. Poor service and record profits,!

If thier is an issue the manager or assistant manager are stupid tp the limite they have no minimum skills to solve snd they take more than usall time to solve an issues like things in tow days to solve it yake them over amonth snd the dont care and show no interest

If you want to get your day ruined go to this bank, any location is the same, the employees will make sure that you feel horrible after the transaction.

Shout out to Bathurst and Sheppard Branch, Vladimir you're the worst.

Got an auto loan which was all good, I then sold the car and visited a branch to pay off the loan, and take the difference, they kept the whole amount and said it had to be processed, that took 14 days. Never go to Scotiabank, you will never be Richer than you think!

I got really bad mortgage advice and am now paying too much interest. It should have been locked in at a certain rate, that is what my mortgage was before at first national. With first national I received the best advice and rates.

Worst bank I've been (I was client with 4 other banks in my lifetime). Been with them for 1 year. They don't call when they should for you to get your cards. They then send them back. Your online is then blocked. My credit card was fully paid every month. My checking account had over $5 000,00. After complaining (without any rudeness or threats) they decided to demarket me (close all my accounts, credits and never go back to them). When asked for a reason they answered that when opening my account I agreed they can close it when they want for whatever reason they want (fine prints). My daughter also applied for a credit card and was accepted. The branch (not same as mine) also never called her and sent the card back. When she enquired about it they yelled at her and told her she had to wait 3 months to re-apply. Search and you'll find similar cards from other banks.This bank is not worth it.

Website for King & Nortflield in Waterloo says bank is open. I drove there and they are closed
Scotia bank doesn't care about it's customers, over the years I see a big decline in their service. I think it's time for me to change banks.