Scotiabank

Do not open a account here. They are archaic and have no idea what they are doing. Going into my second week waiting for my pay to be released to me. And if you try to send a email to their complaints department thet block you. We are forced to trust them with our money and get charged fees foe services we are not getting. They are fraudulent thieves.

If i can give a zero star i will give it them.

Branch and the online/call support keeps passing me between them. I think noone can can solve my issue with my mobile banking.

Please stay away from this bank if you dont want to deal with thier costumer service.

I'm so sorry that I cannot give zero or half a star to this business.
Zero or even negative stars to customer care and system taking care of customers.
The mortgage system and managing to increase the interest as per BOC approved
rate is unbelievable in comparison with TD, RBC and BMO.
2% increment in 2 months lol
It's like a bitter joke.

I am an existing customer and when you try to get anything done the people they have answering the phones are completely useless.

This is one of the most incompetent companies i have elver delt with they are even worse than the royal bank

For 20 years I have had the same mail address and residence. Today I tried to get a new debit card, I get cheques and statements at this address but for some reason the girl could not understand that the mail address that for some reason was on my debit card was changed by Canada Post so she would not mail me one. I will take a long ride to my branch on Monday and transfer my money to a different bank. Visa and other debit cards have come to my address for years and years. She locked me out of online banking also.

This bank is notorious in restricting business banking. It is also notorious in delaying wire transfers. I am a business that deals with Cuba. This bank decided to close our account without giving a reason. My assumption is their fear of their masters in the US.

Stolen money multiple times. The bank and service is multiply by zero even federal regulated bank. The staff with authority to override security and automated transaction is simple diverse my money to their investing account and making profit on it. $******* now in inactive account making money someone els. The money was transfer to my broker investing account but never drives. In the same day someone on my web banking page create bill payment to Scotia I trade and simply revered my money there, in inactive and cancelled account that I never have exes to it. Staff was terrible, no one know anything, finally some buddy told me I have to wait 10 to 15 business days to get my money back. Shame on you!

I tried to pull some money from a ATM, the machine did not dispense any money but still deducted the money from my account. I reported the matter and over a month and a half later my money hasn't been returned. If you were pulling the money for an emergency and this happened to you, Scotia Bank would leave you high and dry. They only care about the customers money not the customer. I also have another bank account with a different bank, and this same incident occurred and my money was returned to my account in exactly three working days after reporting the incident to that bank; that shows you the difference in characteristics and customer care of Scotia Bank and other banks.

27-year issue cannot be resolved. Beyond ridiculous. The bank reached out to me and told me it would be worth my while to pay them back fees... and they will not release assets. Do not work with this bank, I warn you. I want to speak to any media or journalist that will listen to warn others about this issue that is happening to others.