Scotiabank

I recently paid off the line of credit and the "value visa" on July 31st at the branch. I was told that the deposits would be held for 5 business days, which means the accounts would be cleared today Aug 9th. When I checked on line the amounts are still pending. I phoned the idiots and their so called customer service department only to find out that the moron's put a 7 business day hold on my deposits at the branch not the 5 days indicated. I feel that I have been lied to by Scotia Bank... Can't wait to have these accounts cleared as I will be closing them down. Never in my life have I been treated this way after being with Scotia for more than 25 years... I'm done!

My bank sent a transfer request to Scotiabank to release my money but it had been more than 6 weeks and Scotiabank still help my money up. I heard they did this to other clients too. Not to be trusted I feel bad I have to put one star cause I do not have to.

I've been. Customer Scotia bank. Many. Years I put a insurance cheq in. Account. They. Hold funds. They think. Insurance. Company. Will. Bounce there cheq. There not. Fraud. Government. Might. And hold there cheq not. Happy. Thinking. Of. Finding. New. Back. If. I. Go. My whole. Family. Will. Go so they. Will have a lot. People leave they have. Friends as well as I do. Keep. It up Scotia bank. You keep treating. People. Like this you. Will be out business

Just terrible service from customer service to branch manager in Cobourg Ontario. They locked me out of my account and stole my money. They will not return my money or let me back into my account. I've contacted everyone I can and they can't help me and are very clueless as to what is going on. It's really to bad a bank would need to steal money. I would give 0 stars to Scotia Bank

I had problems with my credit card but it could not be changed so I had to cancel it. Unfortunately, my accounts were closed to ( not what I wanted) & I had to threatened to take the Ba k to small claims court to get my money. They did not answer my messages. Horrible service.

Worst bank to deal with. There plattform is failing constantly and then it takes ages to get someone on the phone. The representatives on the phone are somewhere outside the country and can't really help. It cost you hours of work time, to fix minor problems. No worth it.

Worst experience ever, the hold time of customer service was more than 3hours. I didn't call to beg for anything, It's my right being the customer to obtain my rewards attained, if you can't provide me service. You aren't eligible to manage my money. I will definitely change my bank, such worst experience.

The customer service is absmal - the worst I have experience experienced in my life. I have to call about 5-10 times everytime I need a card delivered. Honestly, I almost feel like it is useless to call customer service because they quite literally never do the thing they say they will do to the point that they are just simply saying things. It has been a very stressful experience everytime and just based on these experiences, I would simply recommend to never make a bank account with this bank. Especially if you are someone whose bank account is the only way for them to access their money. Its quite exploitative of a bank to be so incredibly lazy to make it so hard for me to do simple things like access their bank account since money is the primary means to live.

Scotiabank had a chance to get some of my business but they weren't smart enough to have Colpatria, a bank owned by Scotiabank on it's preferred banks for reduced ATM fees. Scotiabank is not bright in figuring out competitive advantages.

Went on line to open an account. Went through the process. Then received an email saying account couldn't be opened on line, come to the branch. So I wrote back saying forget it, don't want an account.
Few days later received a debit card! Didn't bother to activate it since I have no account. Few weeks later received another email saying I have a negative account!.
So called the bank, "they were experiencing a large call volume". 25 minutes later somebody came on line. Listened to me but couldn't help and passed me on. This second person is trying to help, says bank charged me an account fee hence the negative bank! She is going to reverse the charges and close the account but I have to stay on line. Writing this review while waiting. Now 15 minutes and counting.
DON'T GO ANYWHERE NEAR THIS BANK