Scribd

I'm just another victim of unouthorized credit card charges, they charged me a total of 63$ for 7 months straight, without me knowing. STAY AWAY! The company is a huge scam that will steal your money as soon as you show interest.

I cancelled this account before the free trial ended and they still proceeded to charge my credit card. It took me three emails to get a reply. Although they claimed to give me a refund, they claimed that they never received my cancellation (I received an email confirming my cancellation) and that I had continued to use the account (another bold-faced lie). They claimed to give me a refund, but we will see if it comes to fruition.

Bottom line, avoid giving this company your credit card information, as they will proceed to charge it even after you've cancelled the account.

In mid-March, 2016, the latest book I found among those I wished to read was published in late 2014. I have searched for books by writers I enjoy and found a few, but none recent. This seems to be a means of charging a monthly subscription for books that would otherwise by "remaindered." The software implementation on the IPad is rather kludgy. I won't be going beyond the thirty day trial.

I cancelled my subscription to Scribd in September 2017 and have since then still been charged for their services. I have not been sent a single email notification telling me they have been billing my account. I am very careful when I decide to cancel things and cancelled their service to go travelling. I haven't use their service in months. Terrible company I have never been treated this disgracefully before.

I started a free trial but found that it didn't suit me. I cancelled on May 5 2018 but my account was billed on 31 May. I guess I am just one more who have been scammed by this group.Is there any way of involving them in a legal way? Stay away from them. It looks like I will have to cancel my card and get a new one. More expense and hassle.

On 29th april 2017, I subscribed for one month free trial on scribd. Today (29 may 2017), 8.99 $ were automatically debited from my bank account without my permission and my subscription is renewed without notifying or asking me for the same before renewing. Kindly reply and refund the amount.

I purchased free trial and on the same day i unsubscribed and removed my card details but after 1 month they charged my credit card, i was shocked so they are keeping data of cards even after removing. This is pure scam
My ticket no. *******
I haven't received a reply from them yet.
If any of the scribd employees are watching this, i want you to refund me and delete all my card details

Same problem as all the other reviews. Signed up for one day, tried to cancel twice, been ignored. Go to your bank/credit card company. The onus is on them to prove that you DIDN'T email them to cancel (in the UK it is anyway) so claim as far back as you can.

I've got charged $8.99 on 1/25/17, and I haven't even signed up for their service. Then, after I put in a ticket, which is currently unanswered, I've got charged $7.99 four days later! I don't know how they obtained my debit card info, but this thievery has to stop!

Edit: As of 1/31/17, they refunded the $8.99, but they have yet refunded the $7.99 they stole.

Update: On 2/2/17, they refunded the $7.99, and deleted my card information. It's scary how I was billed in the first place.

I enrolled for scribd membership on 15th October. At the time of providing my card details, Scribd mentioned I can cancel my membership anytime during the free look-in period of one month.

Cancelled my membership about 10 days later and though that was the end of it. However, I got a message about 15 minus back that $8.99 has been charged to my card. Can Scribd explain why they give charged me despite my following their terms and conditions?

I did not sign up for this service and I'm not even sure what it is. I have tried to get an explanation and refund but they are requesting my complete CC number and was advised by CC company not to do that. It is a scam.

They will charge you years after cancelling your subscription. I have to cancel my cards so they wouldn't continue to charge me. They should be sued for stealing people's money. It's fraudulent. It's a scam.

This company is fraudulent and prays upon customers, the creators, Trip Adler and Jared Friedman are sick animals because of what they do. You sign up for a one time service, then they charge you a monthly subscription (without the customer known... since you signed up for a stated "one time service fee") of $10.

Someone needs to sue these sickos.

If you borrow "too many" (I listened to three audiobooks this month) they limit the books on your saved list and make them unavailable to you for the rest of the month. Massive rip-off. For the next two weeks, I only have Charles $#*!en and the like (classic, freebies) available to me for the second half of the month. I bought the all inclusive $85/year membership. Ridiculous.

I have NEVER subscribed to Scrib'd, NOT even for a free trial.
So I was shocked to see my credit card being charged for a subscription.
I asked Scrib'd and they said it was used by an email address that I don't recognize.
I suspect foul play here - why would anyone steal my credit card just to subscribe to this?
Scrib'd was extremely unhelpful and refused to share any details with me.
We all need to do our part to combat credit card fraud, hence I'm sharing my unpleasant experience here.
Please BEWARE of Scrib'd!

Scribd never paid me for money I earned from works I had on their site several years ago. I have complained to them repeatedly, and they have ignored me, and closed the complaint.

(Update: Last ticket number for this is support ticket #*******. I have already gone to the Better Business Bureau about this.)

Under the pretext of a 'free trial', I entered my payment details for the account, only to see that there was a charge for it. Thereafter, I cancelled my account immediately, but I was still charged for the service for a month. I sought customer service care for this issue, but they quoted that this was based on 'terms and conditions' and I should have differentiated between a free account and charged account before entering my payment details.

I consider them a fraudulent business that does not care about bringing the best service for their customers - they are only concerned about getting more users charged for their 'free accounts'. Avoid at all costs as I believe there are better book reading services out there.

I have been charged 4 months now and I don't even remember signing up for anything remotely close to this website. My CC company is not being useful either. How can I locate my account when I didn't even sign up for this site!?

I'm very dissapointed 'cause these guys charged me for a whole year all of a sudden. I asked for a refund (which is strange for something I never bought) and they asked me to give away my card number, a copy of the transaction from my bank and a copy of the email from when I signed up. This information should be in their system already. I want my money back asap, please!

I have emailed twice and have not even gotten a response! They have been charging me without my knowledge and I don't even have an account with them! No one from the company has gotten back to me is there a way I can get ahold of customer service? Someone please help, this is crazy and does not seem legal!
Support ticket #*******

I had signed up for a free trial and then $3.99 per month offer. After the free trial ended my account was charged $87.00. I emailed and have received no response. I'm going to have to go through my credit union and dispute the charge and then cancel my debit card. This is ridiculous. I need my money

I loved the Netflix type format. Pay a subscription, get unlimited books.
Until now.
Now I get 2 books (credits), and I have to pay for anything after that.
So now it's like Audible. I'm giving 2 instead of 1 stars because the books are still cheaper than Audible's.

Avoid at all costs. Cancelled my membership at end of trial. Payments were taken nonetheless, only stopping when my credit card happened to have expired! Somehow payments were taken even after this (when I activated my new credit card), and this despite me having sent an angry email to them when I discovered the initial payments, to which I received no response.