Scribd

I have been getting charged for a year and a half at minimum from this company every month and I don't even know what it is. I initially emailed their customer service last year and they said they couldn't find my account. Well obviously because I don't and have never had one! They then wanted the last 4 of my card and all my details but then said they couldn't find it still so they wanted me to send the 10 digits of my credit card along with the security code, expiration date, etc. with all of my other details. Starting to think this company whatever it is, is a complete and utter scam!

If I could I would give no star.
I purchase the subscription and I was really enjoying the site until I saw my credit card bill. I was charged for the trial.
I contacted them and they refused to give a refund and also made a lot of excuses like I accessed premium content.
They also said that even though that was a trial I was going to be charged since I did not cancel, that's ok since I was planning to continue being a subscriber but I understand that I should only be charged after the trial not during it.

Do not subscribe. Not only will you not be sent a subscription ending reminder ( like they happily promised to do) you will not be refunded for unused months. There are better and more honest services available.

I am being charged even after canceling my subscription last year. The lack of a phone number or actual response from Scribd adds to my frustration. I can't even remove my card details from their site. This is unacceptable. Stay away from this site.

I cancelled my account a month back, still this month Rs 585 has be deducted from my bank account. My profile shows I am not a member then how can you deduct money and it is shown payment details are not available then how did you deduct money. How can you cheat people like this.

I got a free account, and also couldn't see what I wanted. Then I tried to go in and cancel, but the site said I didn't have an account. I thought I may need to wait a while for the account to generate but then forgot about it until I noticed charges on my card. I immediately went to the site to cancel, but it still said I didn't have an account to cancel. I waited over two weeks for a response, and then it still took another week to fix. To top it off, in the emails with the customer care person, I got told I didn't follow the right steps and was instructed on what to do in the future if I rejoined. These were the same steps I had already followed that did not work! Stay away from this site. It's a scam!

I have not had a subscription for idk how many months but I continue to be charged. I can't cancel because I don't even have a card on file and my account says I'm not subscribed to anything! I have tried to contact them and cancel but nothing happens. This is ridiculous and basically stealing money from people.

For some reason that I am not aware yet, scribd chaged me for a subscription I neve agreed in the first place.
I opened a request for a refund and haven't received any answer. I tried to check my e-mail and see if I had agreed to it or if there was any confirmation of a subscription, but nothing appeared.
I am deeply frustrated with this platform and theses tricks to make money on us. Seriously,

I got a call from a Number *******475. When I answered it all I heard is a sound - ping. Later 5 mins after I checked my account and there is a charge of $8.99. I called the number it's from a Tom Spring. His linked said he works in IT and is a writer too. I called scribd. No real person answered said refer to website. It will force you to enter ur account log in. I saw their materials. It's like libtards writings. Like book about obamas. Hate against trump.

Worst site. I don't understand how Scribd is allowed to be in existence. This site is HORRIBLE. I never started a "membership", only signed in with my facebook for a one time use type of situation because it was quick and easy. And this is exactly how they get people! I don't even use their website, have never uploaded my credit card info, yet somehow they have my credit card number on file and have been charging me for MONTHS

I was an annual subscriber to Scribd over the past 6 years. The annual subscription cost was $47.99.

I received a warning that my subscription was expiring and my payment details must be updated. I attempted to do so using my valid credit cards but the site would not permit updating although my cards had been verified on the website.

Every time I contacted customer support I received the generic instructions on how to update payment details, but they never addressed that the website would not update after the card was verified.

My account expired and now I received this from Diane R:
"I'm so sorry for this, but we do not currently offer a purchasable annual subscription plan. The annual was still available for anyone that had a recurring annual subscription. However because your card was flagged as fraud and your account expired, we cannot actually offer a purchasable annual plan to you directly at this time, though we hope to be able to do so again in the future."

Months ago, I subscribed for your 30 days trial. Two days before my trial period was over, I cancelled my subscription! I was 100% sure, but it turns out that no - it wasn't complete for some reason! So that two days later I was charged with one month, that I didn't ask for. I'd like to have a refund, since - as it turned out - I wasn't the only one facing this issue...
Request #*******

I woke up to a $10.81 charge to my card! I cancelled my subscription right away and I want my money back! I can see if I was reminded that I would be charged, but no, nothing! I am no longer using the services, so I just want my money back.

Scribd charged my card without authorization. They abused my trust. Scribd said my card would not be charged without my permission and then this awful company actually charged my card. This is totally unacceptable. Who regulates these crooks? I demand an immediate refund.

You get the free look. You cancel the free look during the free look period. They continue to charge your card till you catch them. They have a policy of not giving you back your money after 30 days. They must know most people after looking at all the titles see it's not for them and cancel during the free period. So they just have to steal from you to make there dishonest dollar.

This used to be a great service. I was happy until now when they made a lot of changes, they are greedy definitively, I have the service for 2 years. Today I realize that lot of books that I have been used study frequently for one year or more now they put in preview mode; what is the meaning of this? Well, now I must to download again this books and they are going to count in the free three mountly books, rely? I don't recommend scribd

#Update: Charges were returned, though I wouldn't recommend anyone to subscribe to "free trials". //// Not happy with my experience, i have cancelled my "subscription" after the "free trial" and i noticed today that they are still charging me! Support ticket #*******. I ask you to revert all charges made and cancel my subscription once and for all. My bank has been informed today of these unathorized charges.

I'm totally unsatisfied with Scribd service. Can you give me a refund? I was on the free trial for one and didn't sign up any subscription for 1 year. I haven't used any service from Scribd since I signed in. I tried to cancel my subscription before my free trial expired but Scribd kept on charging for 1 year now. This is fraud and totally unacceptable. Moreover, I didn't receive any email that informs me about the payment. How can I receive my refund?
I used my credit card to sign up on October 11th and now I just receive the payment notification, so it is expired. I'm so disappointed.
I sent an email to *******@support.com and my support ticket is #*******. Please reply my email and help me refund my purchase.

I figured, after few years of being the member, that once you stop being a member you loose all the books you have read before. Basically, if you want to have an access to the books they give you, you have to keep purchasing the membership. You are paying access to the books, not books. Even the ones I bought for extra money, not for the credits I have received as a member, were taken away from me. I figured if I bought one book a month, I'd have them now, then them giving me three that I have only as long as I am paying. Kinda not fair.

If you try to cancel your account you only get this answer:

"You have an active membership to Scribd. Before you can delete your account, you must cancel your membership."

And they will try to charge you forever.
It will be easy for you to cancel your credit card, that try to cancel your account with them.

After reading this other articles I was worried that I was doomed with the charge that I had just incurred. But, after submitting a 'request' on the Scribd website I was refunded the full charge within 10 minutes. Given their... questionable cancellation practice, I was incredibly shocked by this. When I did use the account, it was definitely worth it to find books that otherwise weren't readily available. However, not enough selection to warrant the charge.

Signed up for free trial.
They didnt have the documents I needed.
Cancelled during the trial period, before they were to debit my card.
Shifty buggers processed two charges to my account.
I complained and all they do to stall you and avoid refunding the money they stole is to quote a bullsh|t story: " It looks like you purchased a subscription with us using an alternate email address and may have forgotten about it. "

They say this to everyone so they can avoid refunding the money they steal.

I NEVER signed up with another email address. Stop telling me that I did, Scribd, you bunch of scammers and thieves.

I had a free trial and cancelled before it expired and yet my card was still charged. When I tried to request a refund, I was never replied to. So they are slow to help you, but are fast to clear your payment for themselves.

My username: brandon2beerup