Scribd

I used scribd and then I canceled it. Almost 2 years later I realized that I have been charged every month $8.99.The card I have them I canceled and they still took money from my account every month. When I asked for my money back, they said I didn t cancel my membership and they only can refund me first 1 month then after another email 3 months and they wanna give me 14 months of free membership to Scribd. I don t want free membership, I want my money back.Fo not recommend. Scam

I deactivated my account before the expiration of the trial period. But the company keeps charging me for the services I don`t even use! And I can`t access my account and fix it because it`s deleted! How can I solve it?

Scribd continues to charge my credit card and emailing their customer service to get a response takes weeks. Still trying to get it canceled because they take weeks to even respond. Working with my credit card to dispute the charges since they refuse to respond.

Terrible. Kept taking money off my account even when I cancelled the membership, infact I wasn't even a member yet. Took money of my account twice. Horrible horrible horrible. Would not recommend to anyone.

I canceled my scribe subscription last December... only for me to wake up to a deduction from my account this month... I don't want this to happen next month, i honestly don't know to do...

Ticket No; *******

Hi, I just suscribed because I wanted some book I researched for a long time. I have cancelled my membership and I want to delete my account. I just realized I can't do it. Already sent an email. I don't want to be charged either and I want my account to be DELETED! Please! Even Facebook allows people to delete their account. My support ticket is #*******

I am a science teacher and I have been uploading my PPT documents in archive to easily access in following years, none of my documents are downloadable-message says owner has set documents to private, yet when I upload new PPts there is no setting or in my account to set these in public. I have been paying $ 9.99 and I have not been able to access or use my archives, wrote several emails with no replies, phone is a message not to leave messages. Absolutely terrible service!

I canceled my subscription and I am still being charged for it every month. I have tried logging back in and every checking other emails and it says that I did end my subscription... But I am still being charged!

Keep away from them. I cancelled my membership, and they continued to get money from my card. I cancelled my card at the bank and reported Scridb as thieves. They do Not respond to emails nor to phones calls. The phone number is a Scam too. They do Not respond.

Scribd is definitely a scam. I tried several times to cancel effective 3-14--21 and they ignored my request and charged my PayPal account. I have tried several times to get them to refund my $10.71. They have ignored mt requests for my refund several times. I am going to challenge this on PayPal.

Its a shame that a company that offers a good product and even after advertising you can cancel anytime but refuses to honor that and still charges people abd refuses to issue a refund.

Please be safe and don't subscribe to this fradulent company. I doubt that the authorities know they are "sharing" copywriters books. They should be shut down.

Good enough product but terribly unimpressed with their customer service or should I say they have no customer service. Abd they lie about their refund policy.

I canceled Scribd 3 times but they kept billing me anyway. So I called CitiBank and they said all I could do is cancel my credit card and get a new one. So I did that and Scribd still managed to bill me again. Now I have to get a new card CitiBank will block them but it will take a week to do that and get a new card. Save your money, get online with your library, get a card, download Libby, and you can borrow thousands of books free.

I have accepted trial; membership few months ago but two days later I have realizes that they do not have what I want and have canceled my trial membership. I have emailed to their customer service, they have replied, quite politely but have simply continued to charge my visa account every month. I have contacted them again, but without any success. I have to cancel my account to stop them steeling money from my account.

They used to give you 1 audiobook & 3 books a month. Now they say you get "unlimited" but actually get... 1 audiobook a month and 3 books... false advertising. Audible may be more expensive but you OWN the book you get each month so if you want to listen to it again it doesn't count as your 1 "unlimited" book to listen to it again!

They lied to me and said they processed a refund for sneak charging me on a duplicatr account for 36mo. They apologized and said they granted a refund. Then they started charging again despite me not using scribd. This is a criminal company, or they were legitimate and went rogue. Call your police; file a complaint with the BBB, do NOT give them CC info my next steps are to work with my CC companies or perhaps cancel all associated cards they have on file. Their modus operandi is to keep charging and profit off the percent that are not persistent enough to get their money back from fraud. I'm speaking to an attorney to take them down and for a potentially capitulating class action suit of $18M in damages.

Canceled my account Jan 20,2018. On April 20,2018, got a message that the account has been reactivated and that the next charge will be on May 20,2018.
Upon checking my Credit Card statement, I discovered that they made a charge on 07 March 2018. So, I requested a refund from my Bank, and also to block them.

Note: Tried to log-on to my account, and it says it is canceled. So, they made a 7 March 18 charge on a canceled account and they planned to make a second.

Conclusion: Reader beware!

Furthermore, the e-mail address *******@scribd.com with ATTENTION JAMES, which Jerry G. Is putting on all the reviews, don't reply. And that they did not refund my money. My Credit Card / Bank had to reverse the charges.

I found for the second time recently 7 books of mine to download on scribd. They do monyy with my work while i am struggling to have some moeney. They removed the books but the uploader have another book he don't own the copyright.
I let them know but they didn't anything.
They protect pirates and property stealing.
Shame!

I want to know why you charged me 73 euros. Is your subscrition only 10 dolars? I want an answer why you took so much money even though i canceld my subscription on google play. I request a refund.

Dear Sir/Madam,

I have taken a scribd account by taking a free trail initially and after that I was supposed to be moved to 8.99$ monthly recurring plan. I would bring to the notice that I had been charged each month for the same till September. Now in September I decided to discontinue the service and so I disabled my plan. But I was deducted once on 26th September, 2015 for this month and again on 28th September, 2015. I am attaching the screenshots for the same.

Please let me know why these two deductions are made in same month. Also before deducting the amount for each month you have not even notified me through mail. I came to know about the deductions of each month by going through my bank account statements. This is highly inconvenient and unacceptable.

I do not wish to continue such service. Delete my account and also refund me the money ASAP which has been deducted twice.

Thanks,
Abhishek

I cancelled my subscription to SCRIBD on January 8,2020 and received no confirmation. After seeing the continued charges to my credit card, I cancelled again on March 13,2020 and again this morning. I have not received any emails confirming any of these cancellations. I reached out to SCRIBD support and received two ticket numbers: ******* and *******. According to the automatic reply email, it "typically" takes them "about 3 business days" for customer service to respond.

After reading all of these reviews from people with similar complaints it is clear that this reprehensible conduct is apart of their business model and is apparently standard business practice for SCRIBD.

I will definitely be reporting this conduct to the BBB and to the CFPB. This is unacceptable conduct that should end immediately. If it continues I'll also reach out to an attorney, who will in turn reach out to many of the the other complainants on this website and others.

I don't have any accounts or business with you guys
Why would you simply charge 10$ for no reason? Ticket #******* kindly check n refund
For god sake respond to the emails

I had 2 books uploaded to scribd, they sold very nicely, i got email that i will receive 49.90 for my books sale to paypal. 6 days later they send me email that they blocked to purchase book from me to other people. I tried to contact them, they didn't reply me, and took away my 49.90$. When i tried to contact them about payment how to pay for subscription they answered immediately. But when i contacted them how to get payed for my books, there is no one answering. Just $#*!ing wow. NOT RECOMMEND BEWARE SELLERS

#*******
I highly do not recommend it. I was just charged yesterday around 837.14 INR. I did take the free trial but was not satisfied, and now iam charged for service I never used and will not be using any further. They are not responding, iam stuck

In my view the service unacceptably misleading. Prior to logging in I
Search on the webpage shown to all (members and non members) for a
Number of books and find them shown as being available. I then log into
My new account and find the books are not available. Equally, I have
Found that some books shown as being available on not immediately
Available. When I send an inquiry I receive a response that the book(s)
Will be available the following month. I have written to service a
Number of times to obtain clarification but the responses are ambiguous
And never really respond to the question raised. Why advertise books that aren't offered when advertised?