Scribd

I subscribed for one month trial but never used this or login again but they keep on charging, no reply from support also. My request id Request #*******.

I am very disappointed with the Scribd. They deducted money from my paypal without my authorization... I hope someday these fraud will vanish and closed that bull$#*! site.

Scribd hide unethical business practices behind small print, make direct contact difficult and take payments without your clear understanding or agreement. The worst business model on the internet.

This is scam! I signed up with them and bought a solution manual for my text book for 45 dollars. When I logged in through my ipad to view the solutions manual, it kept telling me that i am only viewing a preview, and I couldnt get access to the entire manual until i subscribed for 8.99 a month! I couldn't view a book i paid for! I tried emailing them several times, and today I tried logging on and it doesnt let me saying I have the wrong password. I use the same password for everything, so I know that cant be possible. So I click the "forgot password" and it says they will email me instructions to reset it. They never emailed me. DO NOT SUBSCRIBE TO THEM!

THEIR CUSTOMER SERVICE SUCKS! I EMAILED THEM SEVERAL TIMES IN THE PAST WEEK, WITH NOT EVEN A BLIP OF A RESPONSE. THE LINK THEY SENT ME IN AN EMAIL THAT CONFIRMED MY MESSAGE IS A DEAD END. THEY ARE A TOTAL SCAMMER OPERATION. NO PHONE NUMBER, NO NOTHING! SUCH A LACK OF INTEGRITY AND PROFESSIONAL ANYTHING! STAY AWAY!

Did the free trial and received no e-mail that they were about to start charging me as they stated they would. So I'm out 2 months with a product I never used. Needless to say I'm not happy.

I cancelled my free-trial subscription last October 04,2017 before they charge my account. But then as i'd checked my account balance via phone, my account was charge with an amount of $8.99 for the premium account (October 06,2017).

I couldn't believe that they still proceeded to charge my account. I WANT A REFUND ASAP!

After signing up with scribd I was charged 8.99 for a free trial and I'm waiting to hear back from customer support still. No one is responding and I want my money back!

I was charged for the last 9 months or so, $8.99 for a service I NEVER EVER USED because I didn't check my credit card statement as I should. There was NO number for me to call the company. When I emailed them asking for FULL REFUND and CANCELLATION, they never responded to my email. I emailed scribd a SECOND time, and again, no response. This company is underhanded, unethical and I wish someone would sue them for fraud. They are unethical and their customer service is deliberately elusive so that it remains impossibly difficult for ANYONE to contact them (there is no number to call). Awful, awful company which should be ashamed and I am going to write on every review site and let everyone know they should NEVER be trusted with their credit card. Try Amazon and other services instead. STAY AWAY! Never do business with them. I wish I could given them ZERO stars, one star is too charitable for being one of the most unethical, swindling companies to exist in recent memory.

I had a problem with a free trial, after contracting their support they returned the money and made things right. 1 star down for that incident but 4 up for their customer care.

I tried SCRIBDs free trial and canceled when it was over. It seemed everything worked out fine until two months later when I received a notification from my CC that a monthly recurring charge from SCRIBD has been approved!
The charge is for the month ahead, so I canceled my subscription only to be notified by SCRIBD that my membership will be canceled after the next month is past with no mention of refunding the illegetimate charge already made to my card.
I immediately demanded a full refund and immediate cancellation of membership. I was notified my request has been sent to support with a response forthcoming within 3 days. My charge on my CC is still pending and I am unable to dispute it until it is approved which I have been informed may take up to three days.
Reading some of the reviews here it is no wonder this company is losing potential members by the droves. I list this company right down there with another scam, Freedompop.

I found charges from this company appearing on my bill last month. I never signed up for Scribd. They have no customer service phone number. I have been working with customer service, via email, provided all of the banking information they have requested. Since I don't have the email address associated with an account, they can't find the account. Of course I don't have an email associated with an account, I NEVER SIGNED UP FOR AN ACCOUNT! Today, I find another charge on my account. Still can't get any help from customer service...

I suscribed in october-november, and a few days in canceled the suscription.it has been many months now and I just realized they have been charging me every month! Went back and I did not have an active acount, had to cancel my card.

After cancelling my subscription I received a confirmation e-mail. Turned out, it was not stopped and drawn certain amount up until I realized after 1 year.

I tried their site for the free month and read only one article that was not helpful, and I sent them an email saying I did not wish to continue but they have been charging my card ever since and ignore and requests and never reply I thing it is a total SCAM stay away and report them

I never signed up for Scribd and have been charged nearly $50 over the past 5 months. Paid by my Paypal account which I use very rarely and thus don't really keep an eye on. NO EMAILS WHATSOEVER FROM SCRIBD INDICATING CHARGES OR THAT I SIGNED UP FOR THE SERVICE. LOOKS LIKE THIS IS A SCAM AND PERHAPS A CLASS ACTION LAWSUIT IS THE WAY TO PUT AN END TO THIS.

I GET THE FREE TRIAL AND DID CANCEL BEFORE THE TRIAL END. BUT WAS SHOCKED RECEIVING ALERT FROM MY BANK THAT SCRIBD DEDUCT MY DEBIT CARD.TF WITH THIS SCRIBD!...PLEASE ANYONE DONT USE THIS SCRIBD TRIAL VERSION...THEY ARE SO FAKE SACMMER.NOW IM TRYING TO GET MY REFUND...HOPE THEY WILL REFUND MY MONEY...WHAT A $#*! COMPANY!

My payment card has expired, but for a month now, I haven't been able to update my payment details. I've had about 7 support tickets, some of them claiming the issue has been "resolved". It hasn't.

They have charged me for more than a year despite cancelling my subscription and it does not show an account if i want to change the password or anything. THEY KEPT CHARGING ME DESPITE REPEATED REQUESTS! DESPITE HAVING TO SHOW NO ACCOUNT!

REFUND MY MONEY!

I've cancelled my "subscription" after the "free trial" and i noticed that they are still charging! Support ticket #*******. I ask you to revert all charges made and cancel my subscription.

I didn't even use it during the "free trial" and cancelled well before the end date.
Don't know how I'm going to get the charges to stop! Can anyone help me?!

My experience with Scribd has been appalling, only use this service if you want to be robbed.

I have numerous complaints:
1. Not obvious or easy to cancel the subscription
2. After cancelling the subscription Scribd continued to take money from my account,
3. After contacting them regarding the money being taken despite the fact that I had cancelled the subscription, they STILL DIDN'T STOP TAKING MONEY FROM MY ACCOUNT
4. After finally getting ONE payment back as a 'refund' this was not for the amount that was actually taken from my account, I am still left out of pocket.

This is a scam, steer clear

I tried to download a document, and it said that I need to upload 5 documents to be able to download the one I wanted. After uploading all five, it jumped to another web which shows not working. I went back and then it said to upload 3 documents. I did so and the same thing happened again. Then when I went back again it said to upload 1 document... Well, then I realized that I was scammed. This web got all the doc I uploaded and I gained nothing. Well well well... Now I just want to know how to report it :)