Scribd

Everything i've seen on there is free to view directly on google.
********* BEWARE THEY ARE SCAMMERS***********************
********* BEWARE THEY ARE SCAMMERS***********************
********* BEWARE THEY ARE SCAMMERS***********************
********* BEWARE THEY ARE SCAMMERS***********************

I didn't signed with them. Maybe pressed something when browsing, then they started to take money from my account, every month. Customer service rude, refund given for 2 months only. Avoid!

My "free trial" secretly costs $8.99. This is a total scam these guys are money snatchers. Absolutely lousy and ridiculous, lets make them go out of business.

SOLD OVER $200 OF UPLOADED STUDY MATERIAL. SCRIBD CLOSED MY ACCOUNT AFTER THE SALE AND KEPT THE MONEY FOR THEMSELVES. I WAS SUPPOSED TO RECEIVE $184.00 FOR THE MATERIAL THAT WERE PURCHASED. THE BUYER WAS NOT REFUNDED. RIPOFF, SCAM ARTIST AND TOTAL FRAUD. DO NOT SUBSCRIBE, UPLOAD, OR EVEN VISIT THEIR SITE. I GUESS I HAVE TO CLICK 1 STAR TO POST THIS, BUT "BELOW ZERO" WOULD BE MORE ACCURATE. JASON@ CUSTOMERS SERVICE IS "LOOKING INTO IT" SHOULD HEAR BACK SOMETIME AROUND "NEVER", LOL.

Like many others, I signed onto this service on a whim. In all likelihood, I used the service for a few weeks, and forgot completely about it. Whether I began the subscription by internet, or android, I honestly don't recall. Eventually, after I'd reviewed my bank statements sometime later, I made efforts to cancel the service. It wasn't exactly an easy process with the time constraints I had. The only recourse I felt I had left was to obtain a new card from my bank. However, the charges kept coming! I've lost over $100 thus far. I've found nearly 50 other complaints alleging the same issues, collectively amounting to consumer losses in the thousands. I've filed a complaint with the BBB, and have only now begun to learn about many other unsatisfied customers. Scribd may argue otherwise, but if you search their website, the policy concerning refunds is itself condemming that there are no preventative controls in place. The business model lends itself to the consumer being careless, and exploiting a weakness, it's that simple. If you're lax about your banking account, laws are in place that don't exactly favor the consumer as you might expect in this instance. It's purely an ethical matter, that Scribd appears to be more than willing to exploit.

Don't EVER give these mother$#*!ers your credit card info. I clicked to cancel my ctedit card recurring oayment TWICE and it said that it registered, then charged me AGAIN. It has been a YEAR of this bull$#*!.

Is scam and they maybe try to collect your data through login access
If you want to download document, download it or buy it. Mot login at first and must upload 5 documents

I subscribed to Scribd back in 2014, and really enjoyed the service. Until a couple of months ago, that is. In July 2016, I was prompted to switch my account to a yearly subscription instead of monthly. Considering it would be cheaper overall, I did it. Little did I know that instead of allowing my current account to continue as a yearly subscription, for some reason it created a duplicate account and I was continued to be charged the $8.99 a month. In August, I canceled the monthly subscription, with the logical assumption that the yearly subscription would kick in. It didn't. Now, not only can I not access my account - it says my account is expired - I can't get any help from anyone at Scribd. I have been back and forth with Diana R. And getting no where. She told me that since I purchased the service through iTunes that she couldn't help me. So, it appears that I am going to be out not only the $84.99 I paid for the yearly subscription that is technically active, but also the $17.98 for the two months I was double charged. I haven't given up, and if this gets resolved, I will come back and update my review.

Scam! They've charged me for 20 months after I cancelled my subscription! Looking for more people like me to put group lawsuit against them. Feel free to message me on Facebook (Pawel Pekala)

I find in SCRIBD many BEST SELLER that New York Times recommend. I pay eache year to Scribd and I have the options for read this best seller without more cost. I have so much books printed that I download from Scribd, books that dont find in library or implicate so big delivery cost if buy from Amazon.

This account was never used and cancelled after the trial ended in 2016 yet you continued to charge my elderly fathers card **without authorisation**. So heart breaking. WE NEED A REAL REFUND PLEASE

https://www.youtube.com/watch?v=tyUuWMI5R-0&t=1s

I attempted to purchase a downloaded copy of "Heresies," by Thomas Szasz (1976) from Scribd today--I wanted to search the PDF for particular phrases. The website offers one-time, monthly, and annual subscriptions, and I wanted to check it out before committing to a subscription, so I requested one-time access.

I used PayPay to pay for the $8.99 one-time fee. PayPal delivered, but the transaction hung at this point, and attempts to return to Scribd took me right back to the previous "choose your subscription" menu, with no record of my payment. Bad design! After reading the reviews of Scribd on SiteJabber, I decided not to try to get my book through any of the other methods offered. NOT RECOMMENDED!

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In response to my complaint, Scribd Support promptly gave me extra days of access until I was able to download the file I wanted. So, they get a boost in their overall rating. However, this was a "known problem," and what they should have done was disable the PayPal payment option until it was fixed--rather than letting customers stumble into it.

Scribd is the worst company I have tried dealing with in my whole life! They are scammers & dishonest! I have cancelled my subscription many times (they have records of at 4-5 "expired" subscriptions), but after all these years, they are still taking the monthly subscription out of my bank account! I cannot get it Canx or My Requested Refund because I cannot get any of my communication with to go thru on online! They WILL NOT accept phone calls and online cancellation is next to impossible! I keep getting the same runaround every time I try! Finally, they have now sent me three me 4 times to a "technology expert" who "without a doubt, get my problem resolved" even though I clearly state DO NOT SEND ME TO THAT EXPERT!
THAT EXPERT turns out to be communication with some company called Just Answers (if I remember correctly! Who tell me they ARE NOT affiliated with Scribd and cannot help me. Three times I was forwarded (automatically) to this dead end! All in all, no way to get help from Scribd! As your expire, they just automatically renew them and continue to "steal" your money every month! I never used them for anything, so I don't know what would have happened if I had actually tried to buy something. Scribd is just a low, dishonest company! Do not get mixed up with them! In the meantime, they are still charging me $10.91 a month with expired subscriptions on their records! Stay far away from them!

They charged me again after cancellation. Moreover, cancellation procedure is very complicated and intricate... You think that you can unsubsrcibe membership with clicking button? You are very wrong!

My ticket has not been responded to, and I wrote my first comment over twenty days ago! This is absolutely ridiculous, especially since I was scammed out of $9.99. I'm hoping that the service reps on this page will see this and finally get this settled.

I will copy and paste my complaint below.

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12/28/16

I started off with a free trial of Scribd, which was due to expire 12/27. I ended up barely using Scribd at all, so I logged on to today, 12/27, to cancel my account. While in the process of canceling, I was given the opportunity to take another free trial, which I decided to accept and give it a second go. However, when I checked my MasterCard, it stated that $9.99 had been withdrawn despite the fact that my free membership was not overdue and despite the fact that I have not used a full month of Scribd premium; in fact, I believe I have only used a few days of Scribd while free. I would very much like an immediate refund of the $9.99 to my account. I do now intend to cancel my account, but I am currently waiting for the refund before I do. Thank you.

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Scribd advertises "unlimited" access to materials. What they don't tll you is that once you pass some unpublished limit, for instance, two bestsellers per month, your access to many of the most popular titles is greatly diminished-- a process known as "throttling". Once throttling kicks in, you can still read and listen to materials, but many of the books you've saved will become unavailable til your next billing date. I didn't know this going in and when I found out I was annoyed, but also kind of get it. The advertising is deceptive, but for me, $10 for for 2 audiobooks is still a good deal. A couple months ago, I started getting throttled not just between books, but while I was in the middle of reading a book. I'd be halfway done, and the next time I opened the app the book was gone and I could not find it by searching. The first time it happened I thought it was some weird glitch or maybe I'd missed the notice that the book was leaving the site. The second time it happened I was more suspicious, did a little digging and realized that if I checked on the site for the book when I wasn't logged in, the book showed up just fine. That's a sure sign of throttling and that was the end for me. If I can't count on finishing a book I started due to throttling, I'm out.

I "subscribed" to this service to read 1 single file.
That's all.
I cancelled before my renewal date.
Or that's what I thought.
Then I realised I got still charged.
I cancelled again - or that is what I thought.
We played it a bit until today I figured these cheaters have 3 friggin buttons on 3 friggin different pages you have to go through to cancel.
And they are deliberately misleading you thinking you have already cancelled.

1. button end subscription button:
A new page opens and it says you have 27 days left of your subscription
But behold...
You have to scroll aaaaall the way down to the

2. Button Continue cancellation that opens a 3. Page that asks about feedback. That still does not mean you have already cancelled because you have to click on

3. Button on this 3 page: Submit & Continue

Oh wait there is a 4.! Button on the 4. Page!
They are indeed taking the p. And we should sue them all who got screwed w their subscription.

4. page bottom:
Complete cancellation. (these are not very visible either)

Anyway I did a screen video about this process.
Atrocious!

Who wanna team up against them?

They scammed me close to $1,000. They've been taking my money for many years even though I cancelled my membership. I'm going to have to close my bank account to stop them.

This company has the worst customer service and steals money. I subscribed for the free month and used the website to look at one book one time. After I used it, I canceled the account. To cancel the account it asks you 3 or 4 times if "you are sure you want to cancel". I canceled the account and there were no charged and then all of a sudden after 2 months of the account being canceled they started charging my bank account. I got a notification from bank a few days ago and it showed all the monthly charges for the past four months. I filed a complaint to the website and they said they will only refund me for the current month they charged me and my account will remain active for free. Well today I went on the account to see if the company stuck to their word and they disabled my account. THIS COMPANY IS A SCAM DO NOT USE IT THEY WILL STEAL YOUR MONEY!

Scrbd is a total nightmare! They posted on their facebook page that to help people amidst this crisis (CoVid), they are offering people a free access to the site. I thought they are here to help. So i signed up for free. But theyre too clever to require my paypal account. Last night they charged me with new subscription renewal WITHOUT GIVING ME A PRIOR NOTICE SO I COULD CANCEL BEFORE THEY CHARGE! THIS IS RIDICULOUS. I THOUGHT YOU'RE HELPING PEOPLE OUT THEN WHY ARE SCAMMING AND STEALING? I FOUND SCRIBD TO BE IRRELEVANT TO MY NEEDS AND IT'S PURE INJUSTICE THAT I WAS CHARGED FROM SOMETHING I DIDN'T FIND HELPFUL TO ME! THE $8 WAS THE ONLY REMAINING SAVINGS THAT I HAVE ANG YOU SNEAKILY STOLE IT FROM MY PAYPAL! REFUND ME! THIS IS MY TICKET NUMBER *******!

Do NOT use this service. It is a scam. They make their revenue by charging people unknowingly when they sign up for free trials, making it impossible to cancel their service, and then refusing to refund you.

Firstly, I DIDN'T GIVE THEM ANY PAYMENT INFORMATION during the free trial. They took money via Google Pay - I assume because I signed up for the free trial with my Google account. I never inputted any card or bank details. What's worse, they failed to give me ANY email notification that I was, or would be, charged.

Secondly, when trying to cancel my subscription, there are actually 4 steps to this. I got to the 3rd step and thought I had cancelled. But no! I have to scroll all the way down and find the tiny text at the bottom of the page to give feedback and confirm.

This business is knowingly deceptive and trying to scam customers out of their money, by both taking their money without consent, and then making it impossible for them to cancel their trial. They now owe me £64.74 which they are REFUSING to refund. I have contacted both my bank and the Trading Standards office.

Interestingly, I am now unable to access my account which tells me that they have closed my account without my consent after receiving my support ticket (#*******). They will stop at nothing to avoid repaying this illegally-gotten money. Avoid at all costs.

I canceled my subcsription when I had the free trial because I didn't find what I was looking for, even though I found it on Google that it's there. It said I canceled it but I can still use it until a certain date - I did not and didn't get any email from them about ending my free trial, but I checked if it is canceled - it was. Today I found out that scribd took my money for subscription, I was surprised because I canceled it as I mentioned and I haven't noticed until now that the previous two months scribd took my money as well, I asked for a refund, but I can only get my money back for one month (You must contact us within 30 days of a charge for a refund. = that's what they say) which is quite unfair since I wasn't really using it and I'm 100% sure I canceled the subscription, so it's not my fault. Hopefully, I will get my refund and I hope that I don' lose more money for something like that

They did not cancel my memebership despite me cancelling it, and continued to charge to my credit card. Impossible to close account and remove credit card details! $#*!ing frauds!