Scribd

I signed up for a free trial and canceled it before it ended. And I just noticed that I am being charged every month and I do not know how to stop it, because my scribd account clearly states that my memebership is not active. After seeing many similar comments in this site it looks to me like scribd is clearly a SCAM!

You can't keep your books if you cancel your membership. Sorry for the caps, but I want people to know that THIS IS A SUBSCRIPTION SERVICE. Once you cancel, you can longer read the books. The monthly limit on books is awful. Their "new platform" is set up to fail. I wouldn't be surprised if you paid for their service and end up seeing the sight disappear, along with your money, within a few months. I signed up for unlimited books and audio in 2015. Now they have changed the platform. If you just have to use their service, use a prepaid card or PayPal. Do not give them your credit care and do not pay for a year.

I really liked the free trial but didn't think it was worth the money they charged when canceled the subscription[which they make dfficult to begin with] it still didnt work because they continuously charged me and i literally have no money in my card so i keep getting interest on top of it every single f*** month and they("customer support") make you go through a bunch of hurdles to try to cancel it and then they never get back to you. I have been getting charged for about a year now if you are a busy person you will not even notice what is happening until it is too late. I still do not know what to do to get the help i need and get my money back! My only hope is to eventually pay by debt to be able to cancel the card i had.

I am beginning to feel like Scribd is a scam. I only signed up to see a template of a work document. I want to cancel my free subscription before I am charged, but Scribd is saying my password is incorrect (which I know it isn't because I used Google Autofill to remember my login), and Scribd is also saying that an account with my email address does not exist, even though that is the only email I used to sign up with and Scribd originally sent my receipt confirming my membership to that email. After trying to recover my password and contact support, I have received no reply, and after reading the comments on this thread, I am worried I will not receive a reply at all and will be charged anyway.

I joined on 18th nov 20 and couldn't find useful after 2 days so until 17th dec i tried to cancel but no option available anywhere, no customer service in uk, i delete my account and still they took money from my paypal(£9.99). I have to call paypal and requested them to block this company from taking future payments. They are making fortune by trapping people on trail basis eg 1mil people joined and couldn't cancel trail and gave them 10mil for nothing!.
These people are purely fraud.

I was of the opinion that it was 8.99$ per month. Billed 87$... trying for days to get a response... i live way in the Caribbean... value of 86USD IS 650$ in my currrncy. Not a response from these ppl. Tried contacting since 10th... today is 14th... avoid this site at any cost

Like many of you here, I was charged several months after canceling my "free trial". I even was fairly certain I deleted my credit card info. STOP CHARGING US! You know what you're doing is shady if so many people are having the same problem.

This will be short as I dislike reviewing companies. I needed to locate certain articles for projects that I am working on and saw that Scribd was the only place I could locate the needed information. I signed up for the "Trial" which requires you to add a CC. I reviewed the couple articles and determined that I didn't need the service and canceled my account. Only during a recent review on my CC transactions, did I notice that Scribd had charged me for the last two months; for a service I cancelled. There is no way to contact them, and I submitted a Support for assistance and still have not heard from them. I looked up the BBB and saw that this company is known for taking your CC info and charge you a recurring fee, even if you do not have an account. I filed a fraud claim with my CC company and cancelled my card. Please beware of dealing with this company!

So I cancelled my subscription to scrib on the 14th of July 2021 after being debited for a renewal I never used, but still got debited on the 31st of July 2021 for a yet to be understood payment.
I've submitted for a refund but I regret ever doing anything with scrib. With all I'm seeing online and my experience with scrib, my message is; keep off from scrib.

I have sent my service request number to you several times without my account being reinstated as promised. Still nothing! What more can I do? #*******

I want to ask, why i deducted too much eventhough i subscribed for an hour and decided to unsubcribe member after i read information regarding of my research. I checked my statement of account yesterday and i found out that you deducted more than of what i expected.

I canceled my subscription and was billed even after canceling. Then... 7 months later I randomly received another billing. If I didn't get emails on my phone from my bank I would have never noticed. This company doesn't give a phone number for their costumer service so you have to track them down via email. Any company that bills you months after leaving and doesn't allow me to call immediately to request reimbursements... dude... sketchy service if you ask me.

I tried the site for a couple weeks, but didn't find what I was looking for (Technical manuals for old Automation equipment) and when I thought I cancelled, I had not. You click Cancel, but you have to keep scrolling through a few more "Yes I am sure I want to Cancel" type screens before I was able to finalize. Thus my 'Free' trial which did not get me what I was searching for cost me $9. I'm just lucky I caught this on my list of Credit Card Charges before another month was charged.

I do not have an account with SCRIBD, so I cannot log in to an account to update payment information. I did have an account over a year ago. I bought an audio book, listened and then canceled the subscription. Around 8 months after canceling, SCRIBD began to charge my credit card $8.99 a month, and they won't quit, so every month I have to dispute the charge. What a waste of time!

I subscribe Scribd for a trial and I cancel my subscription and think that it's all done. However my subscriltion is not cancel and I did not realize that untill I saw my credit card statement. It was the worst experince.

Scribd is the well known application, you should not use trick like this.

I did cancle membership several month ago, but today I found out I've been charged every month for membership. If I don't recieve my credit card notification, I never know SCRIBD website charging my money without any notice. There are no phone call customer service, and I send message from SCRIBD online, but not response. I'm thinking about to file this case to court to get fair decision, My money should be refunded.
My account: *******@gmail.com

Have been using the site for a long time to get the books. Lately the quality of service has dropped a bit, I sometimes get the books non-openable, or on links that aren`t working. I still love the service, just get well guys!

Hi There,

I dont remembering registering in to your scribd. If i have done also, there is no record / confirmation mail sent to my mail IDs. I have checked all my Mail ID's and could not find any kind of subscription/ confirmation mail.

Please refund my money ( INR 645.62) that was looted by you on Wed, Jul 4,2018 at 7:18 PM (I. S. T.) from my bankc account ending 1352 - ICICIBank, with out my consent.

Thanks
Sandeep

I signed up for the Scribd "Free Trial" in order to download a single item... a bicycle repair manual that I could not find anywhere else on the web. It was a one-time scenario, a one-month trial. I discovered that they have continued to bill me for the past 8 MONTHS. I sent numerous messages to their "say hello" contact email and did not receive a response.
I repeatedly went through their cancellation process (endless deceptive click-throughs on endless pages) only to find out that the account had not been properly terminated. Finally received an email from a rep who said, according to their company policy they would refund the most recent bill (this after I sent several emails to say I did not want another payment going through). Still waiting to see if they refund the single month. WHAT I'D REALLY LIKE IS AN 8-MONTH REFUND! This is the WORST company I've ever dealt with online. Terrible Customer service. And, I've never seen anything like their cancellation procedure. AWFUL!

I was curious but I did not subscribe to their service and they took my money every month for one year without my consentement !!! It was impossible to detect it, they use your Card information stored in Your Iphone. Then the subscription does not appear within your Apple subscriptions, there are no invoices no welcome mail, it is undetectable. They refuse to give my money back even if they KNOW that I have a never used their service, as soon as I wasn't even aware that I was I boarded against my will !!

Scribd https://www.scribd.com/ is a website which states to provide "an unlimited number of books, audiobooks, magazines". Although I have subscribed to Scribd, whenever I tried to log into https://www.scribd.com/ the system iteratively still asked me to initiate a free trial which did not make any sense as I was already a subscriber. Furthermore, when I logged in and I tried to access any book, the system did not allow me to access it.

I sent several emails to the support email address they have in their website and they never bothered to reply, in the meantime they started their monthly charge and I sent emails to cancel the subscription and they did not reply. I finally accessed paypal and cancelled the automatic payment and I sent a last email to Scribd to ask for a refund and as usual they did not bother to reply.

If I had known that they were so unreliable, I would have never accepted to subscribe.

Venanzio Vella

Tried cancelling but couldn't. As soon as they charged me, I was able to cancel the subscription. I am convinced that scribd intentionally did this so that they are able to charge me before i could cancel. Scribd is a scame!

I opted for a 30-day free trial on scribd and later on realised by reading here that I made a big mistake by providing them my card information. I subscribed on 4-sep-2017 and at around 4:11 AM they drawed and credited $1 from my account. Later on I read reviews here and realized that its a big scam. I canceled my subscription but it still says that "Your membership was cancelled on 9/5/17 and will end on 10/4/17." I tried deleting my account but it says that I have an active subscription and I cannot delete until it expires. I have sent them a mail requesting them to delete my account and they reverted back with a mail stating a ticket number *******. I request scribd to deactivate my account and delete my card details ASAP.