Scribd

Live conversations are not part of Scribd's customer service, nor is the 30 day FREE trial. I cancelled the service immediately after signing up, however while reviewing recent credit card charges I found the recurring $8.99 monthly charge. Only immediate recourse is to block further payments with Credit Card company until Scribd responds to this review.
More of my time, none of Scribd's.

WOW, what a scam! Never signed up for this, having recurring payments withdrawn but when I log onto Scribd's sketchy website using the log in with Facebook tab it says I have no account. Trying to work with bank to stop this.

Scribd is a highly excellent site especially for authors and other writers who are looking for ways to bring attention to their work on the market. In the realm of publishing one will know that advertising costs are quite expensive but any free advertising is always well received and very well appreciated by those who want their writing materials to gain exposure on the internet.

What I like about scribd.com is that the free advertising and promotion potential of an author or writer is welcome especially if one is trying to find inexpensive ways to advertise their work online.

Don't ever give your credit card number to this site. They will charge you after cancelling. I had to cancel my credit card in order a new one for them to not be able to continue charging me. Avoid at all costs.

I joined scribd.com for trial in Dec 27,2016. After i cancelled may payment card and membership, they continuously charge money about $10 every month.

They started charging about $10 in Jan. 25,2017 and it continued to Jun. 25 2017.
What the F*CK this site is. Why they do this to me without any notification?

After writing a letter to *******@scribd..., they refunded about $10 (max 1 month bill)
Already paid, but refused to refund more.

I joined Scribd quite a while back because I listen to about 5 or 6 audiobooks a month. Scribd seemed like the perfect option for me. $8.99 a month for unlimited reading and listening. Sounds almost too good to be true, well, that's because it is! They post many MANY books that are going to be available in a month's time. They make those books "available" for a very short time (less than a day) then take them away and say they will be available in another month. And this just keeps happening. I can't tell you how infuriating it is to listen to an hour or two of a book, go back to the site only to find that it's gone. I will not fall for their tricks & lies any more. I would tell anyone thinking of joining, don't do It! They get your hopes up month after month only to let you down every single time.

I've been trying to access my account by following the forgotten username/password on their website and it's misleading. I receive notifications that my email is in use and a password reset has been sent. Yes, spam and junk folders have been checked. It's impossible to get a hold of someone. But I keep getting charged monthly.

I have not used it for more than an year. I cancelled the subscription few months back, but I am still being charged $8.99 each month. Since it is automatically deducted from my account, I did not pay attention, but it looks like it is normal. Please look at all your review. These are all 1 out of 5.

I woke up this morning to a transaction on my card from scribd. I was charged $8.99 without being informed. I have cancelled my subscription and am yet to know if my money will be refunded fully as I cancelled this same day of the charge.
Honestly, it is not good to wake up just to see a transaction on your card without prior notice.

I have numerous problems with this company. The most frustrating is that their app does not work well. I've downloaded audiobooks that disappear from my phone for no reason. And when listening, it's not easy to go from streaming to using the download. Site navigation is terrible. As for content, their selection is limited. And much of it is abridged- yet they don't tell you it's abridged. As for cancellation, when you cancel, they won't give you your money back for unused credits. That seems like theft to me. STAY AWAY from this company.

I thought that the online versions of Scribd documents were deliberately slow, clunky, impossible to navigate and that's why they ask for money. However, you pay your money and get exactly the same. Then you cancel and they keep on charging you! They are crooks, plain and simple - and even write their own obviously fake reviews. Avoid Scribd at all costs. They need to go bust and disappear as quickly as possible.

This company has a questionable marketing strategy which is typically a negative method of obtaining a profit by "appearing" to offer documents and information that might be of help however the "previews" that are shown are not nearly enough to justify a purchase decision. This is a bad thing because it is a negative option or also referred to under other descriptions where the buyer is forced to subscribe in order to see if the document they need is actually available. Another serious flaw is that many of these documents are open source and are freely available without having to subscribe and pay a monthly charge. I have not found using this service to be of value.

DO not engage in business with this site! I cancelled my account with them MONTHS ago and just found out that they have continued charging me for this service. There is no customer service number (seriously, what legitimate business doesn't even give you a number to call and complain?) and their customer service reps obviously simply do not respond to support requests. Stay away!

As with some other students that signed up for a scribd account during a free trial, I too was a victim of their constant subscription charges. For months I tried to contact someone and nothing. I finally had to report my card stolen so I could be issued one with new information.

I opened up a ticket(*******) on 8/1 and received a response from them 20 days later. Their response to my ticket had nothing to do with the subject matter. So pathetic.

At this point I'm not looking for a response as I've cancelled my membership. I'll stick with Libby and it's free.

I cancelled my subscription a damn week before my free trial ended and they still billed me! Now I find out they dont even have a customer service phone number! We need to make a class action suit against these thieves

Have been charged for several years monthly on credit card and never once was able to access my account and use the scribd services at all. No phone number for customer service is provided by scribd. All I get is canned answers to e mails that fail to address the problem at all. Ridiculous. In contrast, Audible customer service is excellent and I will have to stick with them. Meanwhile, I have to find a way to get scribd to stop charging my credit card. This is horrible. Very disappointed as I really liked what scribd claimed about their services and was eager to use it. Stay away from scribd! They owe me a refund.

I signed up to listen to 'unlimited' audiobooks. At first glance, there seems to be a lot of choice. Until you actually listen to one or two books. Then suddenly, all the books you were interested in listening to and everything in your saved items list mysteriously become unavailable.

They claim this is to do with their 'rotating library' but it is simply too coincidental that this happens to be all the books in my saved list. This happened one month and I thought it was a blip. Didn't listen for about 6 weeks. Listened to a few books this month and the same thing happened again.

I am far from being the only person to remark upon this happening.

This website is completely disingenuous when it calls itself an unlimited service to the point where, in my opinion, it borders on being a scam.

I cancelled my subscription with you in February before my free trial period ended, and you still saw it fit to charge me a month later.
Today (7/26/2020), I woke up this morning to a transaction on my card from Scribd. I cancelled with you months ago! What the hell is going on?

They don't have phone customer service. And when you cancel, in very small prime, they have the words complete cancellation after you already have pressed that button on two other pages. So you keep getting charged and you can't get out of it. It's corrupt and I want better from them.

I've just noticed on my monthly transactions a £9.99 taken out by scribd. I've never once heard of this scam company or signed up to them. On further investigations I've noticed there's been 8 payments have been taken. Will be phoning my bank tomorrow to stop these thieves from taking anymore

On June 21,2020, i was automatically billed for a subscription with Scribd. However, I was told that my account was on hold because they failed to process my payment. But a notification came to my phone showing that money had been taken out my account by Scribd. I have cancelled my subscription now but in the light of money being taken from me, why can't I use the account?

I'm kindly putting in a request for a refund and a thorough explanation to all of this.

My account has been doubled charged since 2018, I requested a cancellation and refund twice and the picture shows where the refunds were credited. This service has no phone number and they refuse to stop charging my account, I have no current subscriptions with them.