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SeatGeek

How would you rate SeatGeek?
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Massachusetts
1 review
0 helpful votes
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So far so good
December 17, 2019

I have made 2 ticket purchases with seat geek and so far so good. Have not made it to the 2nd event yet as it is not until Aug 2020.

Date of experience: December 17, 2019
Illinois
1 review
0 helpful votes
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Purdue vs Michigan
February 2, 2018

The experience went very well. The ticket was sent in an quick and efficient manner. There weren't any problems in entering the event.

Date of experience: February 1, 2018
Virginia
2 reviews
0 helpful votes
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Great seats
October 29, 2017

Loved the seats. Price wasn't so high. Surprised by the additional fees though. I recommend using app just keep in mind the fees.

Date of experience: October 29, 2017
Georgia
1 review
0 helpful votes
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Nope Nope do NOT USE
August 26, 2022

Purchased tickets and they " disappeared" no accountability and zero tracking ability! Customer service lacking responsiveness… DO NOT USE

Date of experience: August 26, 2022
Kentucky
1 review
0 helpful votes
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Very convenient
December 12, 2017

I love the fact that it was at the 9th hour and they gave me a good deal. It is very user friendly and very accommodating. I will be using it again

Date of experience: December 11, 2017
Ohio
1 review
0 helpful votes
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Great seats, great game!
September 27, 2017

We decided we wanted to see one more ballgame. I went to SeatGeek and was able to get great seats for a very reasonable price. We had a blast!

Date of experience: September 27, 2017
California
1 review
0 helpful votes
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Easy peazy
November 2, 2018

Super convienient, great deal, & electronic transfer so everything was done from my phone & that's all I needed when asked for tickets was my phone.

Date of experience: October 29, 2018
Connecticut
1 review
0 helpful votes
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Good experience
November 29, 2017

Last minute tickets weren't so bad! We were all the way in the back but the area was pretty empty so we got to really feel the "concert" vibe!

Date of experience: November 28, 2017
Louisiana
1 review
0 helpful votes
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I love SeatGeek and use the service frequently to buy and sell MLB tickets. I find the service very competitive for ticket pricing.

Date of experience: September 15, 2017
California
1 review
0 helpful votes
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I couldn't use David as a coupon code!
August 16, 2019

I couldn't use David as a coupon code! Been using SeatGeek for a while, and I just wanted to save a bit!

Date of experience: August 13, 2019
SeatGeek T. SeatGeek Rep
over a year old

Hi Emily,

So David's coupon code is only valid for a first time purchase, which is why it wouldn't work on a purchase you made later. That said I took a look at your account and see you never used a promo code before. I have put a $20 code on there so your next purchase you can enjoy a discount!

Warm Regards,

SeatGeek CX Team

Arizona
1 review
0 helpful votes
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Amazing
July 27, 2018

Verry easy, private and u can have fun wen u r looking the up caming events, what else can i said i dont know how to express

Date of experience: July 26, 2018
North Carolina
1 review
0 helpful votes
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Best Game and Best site to buy from
May 12, 2018

Quick and easy tickets. I got them last minute and it was so worth it. The seats were epic and the process is just so fast. Go Phillies!

Date of experience: April 10, 2018
California
1 review
0 helpful votes
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Great price, easy reteeival of tickets
August 23, 2018

I lost tickets to a game and was able to get comparable seats for less money for a game 5he next day. Saved our vacation.

Date of experience: August 21, 2018
California
1 review
0 helpful votes
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Fast, transparent, and user friendly
June 19, 2018

With just a few taps you can find the best price/ value. View the price with taxes and fees beforehand and recieve your tickets fast

Date of experience: June 18, 2018
California
1 review
0 helpful votes
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GRRRRREEAAAATT!
February 2, 2018

EASY PLACE TO PURCHASE TICKETS! EASY APP TO USE I WOULD RECOMMEND TO ANYONE. SECOND TIME PURCHASING TICKETS WITH SEATGEEK AND STILL A GREAT EXPIRIENCE.

Date of experience: February 1, 2018
Arizona
1 review
0 helpful votes
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Thanks
December 3, 2017

Thanks for the great seats attending two Phoenix Suns games, I will use your site in the future for more tickets!

Date of experience: December 1, 2017
California
1 review
1 helpful vote
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Good stuff
March 29, 2019

I always go to seat geek for my tickets! The way they lay out the tickets and the prices and the deal youre getting. I mean it doesn't get better.

Date of experience: March 27, 2019
Arizona
2 reviews
0 helpful votes
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Easy to use
September 5, 2017

I enjoy using the app! Gets me what I'm looking for. I would recommendthis app to others to use or view.

Date of experience: September 5, 2017
Maryland
1 review
0 helpful votes
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Review
April 13, 2019

Good experience man. Got my ticket no problem. Decent price. No hassels. You buy the ticket. It gets emailed to you. No big deal.

Date of experience: April 11, 2019
California
1 review
0 helpful votes
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Tickets were over priced
March 26, 2018

Everyone sitting next to us got there tickets for much cheaper Ive persoanly never paid that much for tickets especially to a empty stadium

Date of experience: March 26, 2018
SeatGeek T. SeatGeek Rep
over a year old

Hey Alexis, thanks for letting us know about your experience!

As you might know, SeatGeek doesn't sell tickets ourselves - rather, we're a service, and our Marketplace connects buyers and sellers on the secondary market. We work to help buyers find the very best deals in a lot of ways, but we can't control what sellers ultimately choose to sell their tickets for. Sellers instead post the tickets at whatever price they want to sell at, and buyers get to look for the best deals and choose which ones they want to buy. This means that it's pretty normal for there to be price fluctuations on the secondary market - cheaper tickets get snapped up during high demand times, while sellers price much lower if they aren't selling much.

We'll typically be able to help you find the best deals at the time you choose to purchase, but if getting the very lowest possible price is important to you, try checking in from time to time and watching for price drops or unexpectedly awesome deals to pop up. I also recommend making sure to check whether tickets are still available at the box office - if the event isn't sold out, sometimes the best deal is going to be straight from the source.

I hope this helps clear up what to expect when it comes to pricing. If you have any other questions, please don't hesitate to call or email, and we'll be happy to help.

SeatGeek CX Team
hi@seatgeek.com
1-888-506-4101

Overview

SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 23rd among Concert Tickets sites.

service
341
value
325
shipping
232
returns
266
quality
284
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