I have made 2 ticket purchases with seat geek and so far so good. Have not made it to the 2nd event yet as it is not until Aug 2020.
The experience went very well. The ticket was sent in an quick and efficient manner. There weren't any problems in entering the event.
Loved the seats. Price wasn't so high. Surprised by the additional fees though. I recommend using app just keep in mind the fees.
Purchased tickets and they " disappeared" no accountability and zero tracking ability! Customer service lacking responsiveness… DO NOT USE
I love the fact that it was at the 9th hour and they gave me a good deal. It is very user friendly and very accommodating. I will be using it again
We decided we wanted to see one more ballgame. I went to SeatGeek and was able to get great seats for a very reasonable price. We had a blast!
Super convienient, great deal, & electronic transfer so everything was done from my phone & that's all I needed when asked for tickets was my phone.
Last minute tickets weren't so bad! We were all the way in the back but the area was pretty empty so we got to really feel the "concert" vibe!
I love SeatGeek and use the service frequently to buy and sell MLB tickets. I find the service very competitive for ticket pricing.
I couldn't use David as a coupon code! Been using SeatGeek for a while, and I just wanted to save a bit!
Quick and easy tickets. I got them last minute and it was so worth it. The seats were epic and the process is just so fast. Go Phillies!
I lost tickets to a game and was able to get comparable seats for less money for a game 5he next day. Saved our vacation.
With just a few taps you can find the best price/ value. View the price with taxes and fees beforehand and recieve your tickets fast
EASY PLACE TO PURCHASE TICKETS! EASY APP TO USE I WOULD RECOMMEND TO ANYONE. SECOND TIME PURCHASING TICKETS WITH SEATGEEK AND STILL A GREAT EXPIRIENCE.
Thanks for the great seats attending two Phoenix Suns games, I will use your site in the future for more tickets!
I always go to seat geek for my tickets! The way they lay out the tickets and the prices and the deal youre getting. I mean it doesn't get better.
I enjoy using the app! Gets me what I'm looking for. I would recommendthis app to others to use or view.
Everyone sitting next to us got there tickets for much cheaper Ive persoanly never paid that much for tickets especially to a empty stadium
Hey Alexis, thanks for letting us know about your experience!
As you might know, SeatGeek doesn't sell tickets ourselves - rather, we're a service, and our Marketplace connects buyers and sellers on the secondary market. We work to help buyers find the very best deals in a lot of ways, but we can't control what sellers ultimately choose to sell their tickets for. Sellers instead post the tickets at whatever price they want to sell at, and buyers get to look for the best deals and choose which ones they want to buy. This means that it's pretty normal for there to be price fluctuations on the secondary market - cheaper tickets get snapped up during high demand times, while sellers price much lower if they aren't selling much.
We'll typically be able to help you find the best deals at the time you choose to purchase, but if getting the very lowest possible price is important to you, try checking in from time to time and watching for price drops or unexpectedly awesome deals to pop up. I also recommend making sure to check whether tickets are still available at the box office - if the event isn't sold out, sometimes the best deal is going to be straight from the source.
I hope this helps clear up what to expect when it comes to pricing. If you have any other questions, please don't hesitate to call or email, and we'll be happy to help.
SeatGeek CX Team
hi@seatgeek.com
1-888-506-4101
Answer: Shana is correct, Seat Geek takes no responsibility for tickets and have no customer service and will not return calls if things do not work out Stub Hub is much better
Answer: Hi Beth, Welcome to SeatGeek! In order to maintain our marketplace we do have fees, but we'll always show you a thorough price breakdown of your order before you can checkout. Plus, we've got options so you can actually search for tickets and see the fees included in the price from the get-go. Simply use the filter "Prices with fees" when searching for listings. You can read more about that here: https://support.seatgeek.com/hc/en-us/articles/360036685293 I hope that helps! Please let me know if you have any other questions-- Best wishes, SeatGeek CX Team
Answer: Hi Ciprian, Thanks for reaching out and no worries about being concerned. I can assure you SeatGeek is a safe place to buy tickets. Every seller on our site is fully vetted and has a 100% or greater money-back guarantee in the rare case problems occur. You can read more here: https://seatgeek.com/buyer-guarantee. Luckily ticket issues seldom happen! We really just want you to score seats to events where you'll have the time of your life. That's why we're here from 6am-8pm PT, 9am-11pm ET every day to help you with any questions or concerns. Hopefully that puts your mind at ease! Warmly, SeatGeek CX Team
SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 23rd among Concert Tickets sites.
Hi Emily,
So David's coupon code is only valid for a first time purchase, which is why it wouldn't work on a purchase you made later. That said I took a look at your account and see you never used a promo code before. I have put a $20 code on there so your next purchase you can enjoy a discount!
Warm Regards,
SeatGeek CX Team