Havent gone to the game yet but seems like a god deal for the game! So we will see
OK, I did have a few good experiences but one not so good fees are a little high, Service is OK but that 1 bad experience really Made me not so happy
Good. Very easy. Very quick. No hassle. I will definite do it again.
Easy to find the event. Purchasing was seamless. Will use again. Found the price I wanted to pay.
Took a while and I never got a confirmation email. I had to check back on the website.
We LIVE for SeatGeek I get great deals for great seats at the Dodgers stadium and even concert tickets it's a great and I always use it
My husband and son enjoyed there seats. And the show. Thank you.
Tickets to what I want to see, not a scam, good price!¡!¡!
Easy, fast service! Seats were perfect, venue was great. Parking was $$$
SG made it easy to find what I needed and provided the confidence to buy.
B b.
There was confusion with the section and no view of the seats
Good experience, easy to use! Good deals! Although taxes are very expensive!
Makes buying tickets a breeze! You can't beat the prices you find on the site as well.
The experience was fast and efficient. I'd book again in the future.
It was good. I was expecting an email with Tickets but I don't have these yet
Quick and easy! Got the tickets the next day via app. Looking forward to the game!
Simple to use and fast response, will use again. Thank you
Easy, quick, and great seats a a great price. I love that you can see where you are sitting.
Answer: Shana is correct, Seat Geek takes no responsibility for tickets and have no customer service and will not return calls if things do not work out Stub Hub is much better
Answer: Hi Beth, Welcome to SeatGeek! In order to maintain our marketplace we do have fees, but we'll always show you a thorough price breakdown of your order before you can checkout. Plus, we've got options so you can actually search for tickets and see the fees included in the price from the get-go. Simply use the filter "Prices with fees" when searching for listings. You can read more about that here: https://support.seatgeek.com/hc/en-us/articles/360036685293 I hope that helps! Please let me know if you have any other questions-- Best wishes, SeatGeek CX Team
Answer: Hi Ciprian, Thanks for reaching out and no worries about being concerned. I can assure you SeatGeek is a safe place to buy tickets. Every seller on our site is fully vetted and has a 100% or greater money-back guarantee in the rare case problems occur. You can read more here: https://seatgeek.com/buyer-guarantee. Luckily ticket issues seldom happen! We really just want you to score seats to events where you'll have the time of your life. That's why we're here from 6am-8pm PT, 9am-11pm ET every day to help you with any questions or concerns. Hopefully that puts your mind at ease! Warmly, SeatGeek CX Team
SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 23rd among Concert Tickets sites.
Hi Chuck,
Thank you for your feedback.
Apologies if there was any confusion regarding the section and seating when you were placing your order. Due to the nature of the secondary ticket market, certain listings are unable to provide exact seating before an order is placed. However, you can always see your exact section on the map in the events listing. You also have a pretty option to click on the section and zoom in, showing you how close/far you're while also providing a good idea of your view from the seats.
I hope this helps! If you have anymore questions regarding the seating process, please reach out to us at hi@seatgeek.com or contact us via chat and we'll gladly assist you.
Happy New Year!
CX Team at SeatGeek