I found exactly what I wanted and checkout was a breeze
Great and easy to use! Tickets sent easily and available ASAP.
Good seats good last minute price. Was surprised. Fast ticket receipt.
DO NOT USE THIS SITE. IT IS A SCAM. THEY WILL TAKE YOUR MONEY AND NOT GIVE YOU ANY TICKETS. IT IS A SCAM.
It was too easy to navigate the site and get to the seats I wanted!
Easy and fast just take like 3 minutes to find my best seat and the best deal to buy my ticket.
Easy to sell if plans change, great site. Easy to use and convenient. Tickets always at hand. Great
From finding the event, to getting the seats you recommended to getting the tickets by e-mail, EVERYTHING went without a single glitch.
No customer service phone number. Charged tickets never go tickets said sold. Terrible service
Hi Bruce,
So sorry to hear about your negative experience using SeatGeek. If you were charged for tickets, but didn't receive them, please reach out to our customer service team. We will make things right for you. You can email us at hi@seatgeek.com or call our new customer service line at (888) 506-4101.
Great seats, cheap, easy to get to food and beverage
It was okay but i don't know cause i haven't gotten it yet and i don't think i can track my package
Great game, and easy use of app to buy tickets and get into game.
Awesome experience! I got the eye of the tiger. I kissed a girl and I liked it!
Order was cancelled and was forced to buy more expensive tickets. Purchased new tickets to event
I had a swift, easy transaction. I love SeatGeek. So far, I have not had a poor experience yet.
Answer: Shana is correct, Seat Geek takes no responsibility for tickets and have no customer service and will not return calls if things do not work out Stub Hub is much better
Answer: Hi Beth, Welcome to SeatGeek! In order to maintain our marketplace we do have fees, but we'll always show you a thorough price breakdown of your order before you can checkout. Plus, we've got options so you can actually search for tickets and see the fees included in the price from the get-go. Simply use the filter "Prices with fees" when searching for listings. You can read more about that here: https://support.seatgeek.com/hc/en-us/articles/360036685293 I hope that helps! Please let me know if you have any other questions-- Best wishes, SeatGeek CX Team
Answer: Hi Ciprian, Thanks for reaching out and no worries about being concerned. I can assure you SeatGeek is a safe place to buy tickets. Every seller on our site is fully vetted and has a 100% or greater money-back guarantee in the rare case problems occur. You can read more here: https://seatgeek.com/buyer-guarantee. Luckily ticket issues seldom happen! We really just want you to score seats to events where you'll have the time of your life. That's why we're here from 6am-8pm PT, 9am-11pm ET every day to help you with any questions or concerns. Hopefully that puts your mind at ease! Warmly, SeatGeek CX Team
SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 23rd among Concert Tickets sites.
Hi Sara,
Thank you for taking the time to write this review of SeatGeek.
Our support team is standing by and ready to address any concerns you may have.
All our best,
SeatGeek
E-Mail: Hi@SeatGeek.com
Phone: (888) 506-4101
https://seatgeek.com/support