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  • Shilla

Shilla

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Overview

Shilla has a rating of 2.2 stars from 352 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shilla most frequently mention prom dress, trading standards, and customer service problems. Shilla ranks 510th among Dresses sites.

  • Service
    15
  • Value
    16
  • Shipping
    16
  • Returns
    15
  • Quality
    16
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How would you rate Shilla?
Top Positive Review

“Absolutely beautiful dress.”

Mary P.
6/28/17

It was exactly as described. Thought we had bought it from the UK but turned out it from China. This was not a problem at all. The dress stood out from some that had paid four times more. Reading other reviews thought we had been lucky but at the end of the day you get what you pay for. If somebody was expecting a £1000 pound dress for £150 then that's their fault. Would recommend Shilla to anybody.

Top Critical Review

“Absolutely discusting service”

Pauline w.
10/2/17

Please do not buy from this web site there a scam I bought my wedding dress from here when I received it it didn't fit at all was way too small even tho I gave them the right sizes, there was no returns address they just kept offering me 8% if my money back they won't let you send it back offered to make another one but wanted me to pay again so please they are a scam donor order from them the should be shut down

Reviews (352)

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Reviews that mention popular keywords

trading standards (21) customer service (36) return address (19) prom dress (28)
Thumbnail of user laviniam2
Ireland
1 review
0 helpful votes
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April 19th, 2017

Rubbish is a nice word to describe this. Too small, horrible, playing dumpoker when asked for refund. Stay away. Anybody found contact number?

Thumbnail of user andrewc165
GB
1 review
6 helpful votes
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January 22nd, 2017

My partner and soon to be wife recently bought an evening wedding dress in good faith from a so called company called sheilas.co.uk
Unfortunately the company is a front for a Chinese mail order company which is NOT based on the uk and do not follow any of their so called returns and refund policies. Basically they are stealing money from anyone and everyone who orders from them. My partner's dress was a joke and and yet like so many others it is impossible to speak to anyone or get any help to address the issue. If you email them which is the only form of contact they may offer 8% of what you paid in return which NEVER happens. This company is a complete scam. Their real name is Shanghai Eho international freight forwarders Ltd. Shanghai qingpu district 1753 Huqingping Highway no 1 warehouse. I've no doubt that they sell products under other company names around the world. STAY AWAY FROM THESE DISHONOURABLE THIEVES OR YOU WILL BE LEFT UPSET AND COMPLETELY OUT OF POCKET! YOU HAVE BEEN WARNED. I WISH I WAS! Final words... DISGUTED. SHOCKED AND ROBBED!

Thumbnail of user kerryp17
GB
1 review
4 helpful votes
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June 29th, 2016

HART BROKEN ORDERD 2, DRESES 1 HAD A RUSH DILIVERY DATE FOR THE 26 JUNE AND OTHER FOR TOMOROW 30 JUNE, PAID EXTRA £15 EACH DRES TO BE ON TIME, MY STATUS ON PARCEL ON ACCOUT IS, NOT YET SHIPED :( MY GIRLS WIL NOT BE DOING THERE COMPATITION THIS WEEKEND, WISH ID OF READ REVIWS FIRST

Thumbnail of user arabellas1
Japan
1 review
1 helpful vote
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January 19th, 2016

Fit perfectly. The quality was FANTASTIC. I was very pleasantly surprised! I would definitely order again and again from this site. THANK YOU.

Thumbnail of user laurad151
GB
2 reviews
5 helpful votes
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August 21st, 2017

They don't even deserve 1... fraudsters DO NOT GO NEAR THEM!
They stole over £300 of my hard earned cash and ruined my wedding day!

Thumbnail of user darcyj2
Japan
1 review
0 helpful votes
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June 2nd, 2016

Ordered a few dresses from here and I'm really pleased with them. Great company to deal with

Thumbnail of user patd62
Ireland
1 review
2 helpful votes
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July 4th, 2017

Stay away. Chinese site. Scam. Once you confront them they block you and won't refund your money.

Thumbnail of user trinak1
California
1 review
0 helpful votes
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March 31st, 2016

I received my dress in good condition and I totally love it! Very impressed

Thumbnail of user rachelw66
Japan
1 review
4 helpful votes
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February 23rd, 2016

I was very suprised. Good material, good price, it fits my custom measurements. Wow.

Thumbnail of user jaderob
Japan
1 review
2 helpful votes
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January 8th, 2016

The delivery of the dress is very fast. Thank you guys.

Thumbnail of user victoriaj16
Japan
1 review
2 helpful votes
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January 22nd, 2016

I ordered the dress SA******* in sage and it was perfect and sooo comfortable to wear! :)

Thumbnail of user karens191
California
1 review
3 helpful votes
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April 6th, 2016

Bought a beautiful prom dress at almost half the retail cost.

Thumbnail of user catherinah
Ireland
1 review
4 helpful votes
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September 21st, 2016

Bad quality late delivery and they will offer an insult of a refund

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Shilla S.

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