ShopGoodwill

I have bought a few things from this site. ALWAYS watch the shipping costs. I saw an auction today that said the actual weight was 4LBS, but they were charging shipping for 28:BS. You can't tell me they are using 28 LBS of shipping materials to ship a product. THIS IS RIDICULOUS! I guess I would say, BUYER BEWARE! I would rate 0 stars if this site would let me...

Even 5 pcs of Lego the shipping will be between from $12.49 to $13.49 for shipping, Blood sucking vampires. How do you justify that?
Order Summary
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Subtotal$13.01
Tax$2.04
CO Retail Delivery Fee$0.28
Shipping $10.61
Handling$2.99
Order Total$28.93

Been using this site for 6+ years. In the past it was nice to find little treasures that took you back to your childhood. However, the past few years have revealed the new business model implemented by Shopgoodwill. It's profit driven. Forget that their supply line are donations. Greed has led them to stick it to the customers thru exorbitant shipping and handling charges. Prime example: On 4/18/2024 I won my bid for an item at $5.99 - Great, right? Wait for it. After shipping and handling charges for an item that weights less than 6 oz (5.5 oz exactly), the grand total was $20.49! More than 3 times the auction price. Shame on them. That will be my last time shopping with them. I have purchased many items in the past, but they have lost the spirit of "good will" and have taken on a mantra of "greed". Good riddance.

I have been shopping on the Shopgoodwill website for a few years. I like the website but the shipping and handling is a full blow rip off. One time I win a bid on an item that cost $9.00, the shipping & handling was $17.45. I don't know how they come up with these prices for the S&H. The only reason I purchase items is it's something that I desperately want

I saw they have 4 lots of items I wanted. I emailed they to ask if they could be combined. They said they could based on certain criteria including combined weight not being over 20 pounds. Fine. All were under 2 pounds. I checked and bid on all 4. Turns out they have a separate field for "Shipping weight" that was set at 16 pounds each, so I couldn't combine. They didn't tell me that in the email when they could have. When i asked if they could fix it, they gave me a pat answer and never acknowledged the misleading nature of their listing.

This would be the Corpus Christi Goodwill location. They don't pay enough attention to their descriptions. Bought jewelry described as stone, nearly half of it was plastic. Items were broken as well since they packaged poorly.

As a customer of shopgoodwill.com since 2011, I've spent thousands of dollars with this company and have noticed increasingly unusual behavior. It didn't used to be so apparent yrs ago but I'm convinced they are practicing shill bidding. I've seen too many high value items either get bid on early then the bidder driving up the price drops out, high value items that are won by someone, then reappear for auction before the 7 day window is up for a winning bidder to pay, and I'm seeing more and more the same user names driving up bids on multiple items that are the same or similar. This all leads to fake (shill or house) bids being placed from within that goodwill. Also the shipping prices have increased a thousand fold when compared to prices from a few yrs ago. Incredibly deceptive. I hope a class action lawsuit is started so I can get a fraction of the thousands I've lost due to their dishonest practices.

I've gotten 2 orders in a row now where the item is completely destroyed because they dont know how to pack things. The second time I even gave them explicit packing instructions and paid an extra $10 for them to do it... Still arrived broken. They have all this great vintage stuff and then they ship it and it breaks. Then I can't even submit a customer service ticket because their site is broken and I just get error messages, regardless of the browser I use. I'm officially done with this site. They are incompetent. Do yourself a favor and avoid buying anything from here except maybe a stuffed animal, but I'm sure they would find a way to break that in shipping too.