ShopGoodwill

This is from personal experience. You are charged a handling fee PER ITEM you win in auction regardless of shipping or pickup. For me that was $3/item. I won 3 auctions and tried to combine shipping but was not able to without opening a support ticket. They had sneakers listed as 12lbs and a handheld 8mm camera listed as 17lbs. When you look at the item details they add 10lbs to the "actual" weight of the item, again the actual is their assessment of the weight which is not accurate. Be very aware of these conditions when bidding on items you thing you are getting a deal on. My 2 winning bids for the combined shipping was $15.98 - my total due for shipping/handling/tax was $32.15. If picked up I would only save $8.69 so my total would be 23.46. As a comparison I won a $4 auction at an auction house and I paid $4.69 when I picked it up and that includes seller premium and tax. I know $4 and $16 are bigger amounts but 4x the lower amount and you get $18.76 not $23.46. Open support tickets if you feel the shipping weight is wrong especially if it's preventing you from combining multiple items in one shipping box.

I was watching a painting on ShopGoodwill and was surprised how quickly price is going up and after stop for a few days. As you can see below the same user bid every minute to rise price.
Obviously it was done by somebody from the ShopGoodwill team. I bought before and for sure paid much much more. How disgusting this practice is!
Bidder Bid Amount High Bidder Item Price Time of bid
A***C Bid amount hidden until end of auction R*******e $653.00 7/7/2018 7:02:16 PM
d******1 Bid amount hidden until end of auction R*******e $651.00 7/7/2018 2:43:24 AM
d******1 Bid amount hidden until end of auction R*******e $576.00 7/7/2018 2:36:10 AM
d******1 Bid amount hidden until end of auction R*******e $476.00 7/7/2018 2:35:58 AM
d******1 Bid amount hidden until end of auction R*******e $351.00 7/7/2018 2:35:41 AM
R*******e Bid amount hidden until end of auction R*******e $314.00 7/6/2018 5:55:06 PM
G*******e Bid amount hidden until end of auction G*******e $235.00 7/6/2018 11:24:04 AM
G*******e Bid amount hidden until end of auction p****t $226.00 7/6/2018 11:23:22 AM
G*******e Bid amount hidden until end of auction p****t $127.00 7/6/2018 11:23:04 AM
G*******e Bid amount hidden until end of auction p****t $87.00 7/6/2018 11:22:46 AM
p****t Bid amount hidden until end of auction p****t $7.99 7/6/2018 11:10:23 AM

THE WORLD IS FULL OF ISSUES. ITS THE PEOPLE LIFES. HIT WITH ISSUES OUT OF MY POWER. I MISSED SOME HOLY GOD PURCHSES. THEY WERE EXTREMELY COLD. THEIR WORLD LIKE THE LITERTURE -- 1984== GEORGE ORWELL COMPUTER PUSHES PEOPLE WITH HORROR MOVIE HURT. LIKE THE FILM 2001 WHERE HL THE COMPUTER OVER POWERS PEOPLE. THIS IS GODLESS STUFF. SHIPPIMG COSTS TOO TOO HIGH. I HUGE PURCHSER. THEY LOVE THEMSELVES STUCK IM MIRROR. WE RE FISH FOOD. THEY PSYCHOTIC OVER SEERS. TWILIGHT GHOST PEOPLE.

I was a bit skeptical when I saw an almost brand new pair of Salvatore Ferragamo shoes were going for $15.00 at the Goodwill online auction with just 5 minutes to go. The advertisement showed a Certificate of Authenticity by "Authentication First" "a small and unreliable company with two "authenticators" with little experience, (found out this later). So I decided to bid on them and I won the bid. When I received the shoes and started to look at the, I noticed that the shoes were not leather (a trade characteristic of all Ferragamo shoes). The sole and the upper were P. U. I contacted the Goodwill shop I bought them from and was told that the COA said they were authentic and that they would not refund my money. I decided to write Ferragamo and gave them the serial number stamped inside the shoes, and was told that that particular serial number did not exist in Ferragamo shoes. I contacted then "Authenticate First" person (Gina) and was told that since I was not the person on the certificate I could not request a a change of the COA to rectify their wrong authentication, only Goodwill could do that. So here I am in a Catch-22 scenario... How can this type of scam can be permitted online in the U.S.? Go figure... One thing I know for sure now, I will never support Goodwill Industries again in my life and will try to persuade other in doing the same..

Just be warned, check the shipping price, they don't care what they charge you and most of it seems to come from greed. Some lots will also charge you a handling fee. My guess is this is the fee you are charged for them throwing your items from one box to another before slapping a label on it and tossing it to the FedEx driver. For some reason they are allowed to sell counterfeit jewelry, which you are not supposed to own by the way so I'd like to thank them for trying to make me into a criminal.
You will occasionally get some good deals but will be disappointed with the items you were deceived on or received broken because of their "handling". I buy vintage jewelry and it can be heartbreaking when you receive your long awaited box only to open it and find your previously beautiful vintage items in pieces because nothing was secure and had been roughly floating around a box traveling thousands of miles. Feel lucky you received the box at all. I've not received seven of them. I won't even get into the hassle of this surprise. It's not pleasant. While bidding, there are buyers that will pay anything to get the good stuff, you will mostly feel like you get sloppy seconds, if you even get that, unless you have an endless supply of money. All of these things will get old and you will find that there are better places to spend your hard earned dollars and get better deals. Buying cool stuff never has to be this disappointing. They have some really great things donated to them but greed takes over, they seem to forget most of what they sell is used, they clean nothing and don't let you know you just bought a bunch of broken crap they are getting better than top dollar for. They say they will combine shipping but don't expect any shipping costs to go down. They just combine the costs also. The great deals are just too few and far between and I won't spend my money at goodwill ever again.

Such a hypocritical scamming outfit, no wonder there are nonprofit organizations popping up everywhere, It's a way to hide all the millions they make, it is just another way to hide the money that they're saving and taxes from the IRS, the IRS is ignorant to the fact of the money they're losing with all these nonprofit organizations that supposedly help the communities. I suggest people that donate there items, donate to the small organizations that actually do something for there communities, like homelessness, addiction, child abduction, tee homelessness, and so on people that are donating to goodwills stores are just making the CEOs and the uppers wealthy.

1. These are DONATED items! Regardless whether they are new or used is irrelevant, the items are priced way too high! Inaccurate descriptions, measurements and condition of items are a big problem. WHY ARE THE DONATED ITEMS PRICED SO HIGH? Exactly WHERE is all this money going?

2. Ridiculous shipping & handling prices! FedEx is the most expensive way to ship, that's who Goodwill uses. Use USPS, it's less expensive. To charge $10 -$15 to mail a pair of earrings is a crime! WHERE'S THE MONEY GOING? A blouse...16+ dollars! Instead of putting it in a huge box, roll it up and throw it in an envelope and throw it in the mail! There is no way in hell it costs almost $17.00 to mail a blouse! WHERE'S THE MONEY GOING?

3. Customer Service? Don't even bother trying to contact them. They're useless! HOW MUCH ARE THEY MAKING?

4.I really think this online shopgoodwill.com needs to be audited and investigated. Why is the BBB not doing anything about a company that has so many complaints? Perhaps a Class Action Law Suit?

The overall attitude in the company is keep selling them the garbage out of the retail side and the important or collectible or more desireable stuff goes to ecommerce. Period. EVERYTHING is touched - NO LOT IS UNSEARCHED> if anything they can load an auction with value and sell it with the crap. I know everything Goodwill. I worked for you - I taught YOU things so I know what I know I have asked the NY TImes to send an investigative journalist to your company to bring to light what your doing to America really. Would not allow me to pull a blanket out of our garbage to give to a homeless freezing cold person - you must never ever give anything away period ever no matter what. Well guess what? I got the man his blanket a**holes while you weren't paying attention lol. Please NY Times would you please bust these people?

Cost me a little too much. Adding taxes on large shipping fees. I would shop for free or reduced shipping next time.

Warning: Goodwill of Central and Northern posts fraudulent items on the shopgoodwill webstore and refuses refunds. Do not purchase from them!

Their shipping is out of this word expensive. $26 to ship a book that is valued at $4!?!?! Insanity!

Huge waste of time and money. There's no one to contact, shipping is way too expensive and it takes forever. All in all very poorly run.

New Interface is AWFUL! New today button resets if you search for a specific item. Will not shop again after Hundreds of dollars spent.