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Shoplet

How would you rate Shoplet?
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New York
1 review
0 helpful votes
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Great Product.
April 22, 2022

Great Product. Just what we needed. This product works as described. It leaves your clothes clean. It works great on stains and dirt without leaving a scent behind

Date of experience: April 22, 2022
Utah
1 review
0 helpful votes
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Good quality
June 3, 2019

I have been very impressed with the quality of dress and the speed in which my orders were delivered. I recommend Shoplet to my friends and family often. Every time I get my deliveries!

Date of experience: June 3, 2019
Ohio
1 review
1 helpful vote
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Order
July 30, 2020

I'm very disappointed with Shoplet my order was no only not processed but my cc was charged and the order wasn't shipped. I didn't find out that my order wasn't processed until eight (8) days after the order was placed. This was a order I that I needed. My suggestion to other shoppers DON'T SHOP SHOPLET!

Date of experience: July 30, 2020
Alli H. Shoplet Rep
over a year old

We do apologize for the inconvenience. The reason for not receiving your order might be the item is back-ordered or canceled because the item is indefinitely out of stock. We appreciate your patience and understanding and we will strive to fulfill your order as soon as we can.

Here at Shoplet.com, we are growing our system and processes to better assist you. We have a lot of customer service representatives that can answer your concerns as soon as possible. We extended our service hours from 8 am to 8 pm ET, Monday to Friday to better assist you. We just implemented a case system that can follow up on your concerns in 24-48 hours by email. We will be happy to assist you. Call customer service at 1-800-757-3015.

Colorado
2 reviews
6 helpful votes
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If you can get through, you are greeted with a foreigner who doesn't understand anything. Tried to place an order and had a 15% promo coupon to apply to my order. Finished shopping online and proceeded to "check-out". The program would not allow my coupon to be applied. I tried several times. This is planned... trust me. Decided to call on Monday and waited. Finally got through and placed my order through a rep. He had me email the email that Shoplet sent me to prove that I was given the code. He tried to apply it with no luck. So He said that he would charge me the full amount including tax and then get a supervisor to refund the difference. Uh NO. That would never happen, so I insisted that it be applied now and the tax amount had to apply to the amount after the discount. He said that he couldn't do that... oh how damned convenient on their end. Then he told me that one of the items was on back order when the website stated that the item was in STOCK. I called hm on it with no reply. I'm going to have to call to get a refund anyway because they will split the order and not apply the discount or tax. These people are RIP OFFS. They give you coupons but they are a baiting tool. They send you 3 to 4 emails per day of which I asked them to stop. Don't trust them.

Date of experience: August 10, 2020
Alli H. Shoplet Rep
over a year old

We do apologize for the inconvenience. We have improved our website and email alerts to make sure that it is clear and as detailed as possible.

Here at Shoplet.com, we are growing our system and process to better assist you. We have a lot of customer service representatives that can answer your concerns as soon as possible. We extended our service hours from 8 am to 8 pm ET, Monday to Friday to better assist you. We just implemented a case system that can follow up on your concerns in 24-48 hours by email. We will be happy to assist you. Call customer service at 1-800-757-3015.

Illinois
1 review
0 helpful votes
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I was very pleased with my dealings No problems with ordering and delivery was quick. I would have no reservations recommending this company to anyone. Thank you.

Date of experience: June 11, 2019
Florida
1 review
1 helpful vote
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My last experience with Shoplet was wonderful I had to call Customer service spoke with a friendly lady who took care of my problem. I was to receive my dress in commitment time.

Date of experience: June 13, 2019
Arizona
1 review
0 helpful votes
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I place an order on 04/26/2019 and as of today 04/27/2019 a total of 1
Day waiting for delivery of the product, how first their delivery. Surprised their fast delivery.

Date of experience: April 26, 2019
Texas
1 review
9 helpful votes
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Won't honor their word!
November 3, 2020

In June of this year, I ordered Lysol Spray. As with most of this type product at that time, it was not available; but I was told that it would probably be available by the end of July or early August. August came and went, and I called to see what the order status was. I was told that it still was unavailable, and asked if I wanted to cancel my order. I didn't. On October 16, I received an email from Joel Macasaet, an administrator for Shoplet, indicating that Pledge disinfectant spray and Lysol wipes were available. I called him directly, and he agreed to cancel my previous order and replace it with a combination of the two new products that got close to the amount of my original order. I suggested that, since I had been waiting so long for my order, he give me the new order at the same amount as the original. There was a difference of about $25 in the two orders. He indicated that that would not be a problem. When I received my credit card bill, however, I had been charged the full amount. I called on October 27th and left word for Joel to let me know what was going on. I didn't hear back from him, so I called again today. He got back with me by phone and denied having made any such agreement, since we were talking about three different products. He said there was no way I was getting the difference back. If a business is run by people whose word can't be trusted, it says something very negative not only about the representative, but about the company. I will never do business with them again.

Date of experience: November 3, 2020
Alli H. Shoplet Rep
over a year old

We do apologize for the inconvenience. Here at Shoplet.com, we are growing our system and processes to better assist you. We have a lot of customer service representatives that can answer your concerns as soon as possible. We extended our service hours from 8 am to 8 pm ET, Monday to Friday to better assist you. We just implemented a case system that can follow up on your concerns in 24-48 hours by email. We will be happy to assist you. Call customer service at 1-800-757-3015.

Florida
1 review
0 helpful votes
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Great Shoplet
June 18, 2019

Great Shoplet. I have always been pleased with the selections and conditions of the products received according to their posted condition of products.

Date of experience: June 18, 2019
Florida
1 review
0 helpful votes
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I loved the dress from shoplet,,, it is a present for my granddaughter, the dress is in perfect conditions, I am gonna get many more another product, I am really happy.

Date of experience: May 24, 2019
California
1 review
0 helpful votes
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These things are fantastic! They are very nice and sturdy and clear once laminated. They arrived in great condition in the box. I will be purchasing these again.

Date of experience: May 5, 2022
New York
1 review
0 helpful votes
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These sweepers are great! They are easy to use and work great. These are a great way to stay on top of shedding animals! I also use them as wipes for hard surfaces and air filters.

Date of experience: April 5, 2022
Virginia
1 review
0 helpful votes
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Excellent and prompt service. Sturdy and large and expandable file. These were a good value, hold quite a bit and the colors make it easier to file.

Date of experience: September 28, 2022
North Carolina
1 review
0 helpful votes
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Perfect step stool
April 12, 2022

Well, this is the perfect step stool. The folding steps was exactly what I was looking for. It folds flat and compact. It is so easy to unfold and fold. It is making my life so much easy.

Date of experience: April 12, 2022
New York
1 review
5 helpful votes
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Stay away
January 16, 2017

They advertise and price you something and then you will never receive the shipment you are expecting. They tell you "a" and ship you "b". Stay away from this seller..

Date of experience: January 16, 2017
New York
1 review
0 helpful votes
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Good quality
September 7, 2022

Good quality! It is a good product, it is less expensive compare to others. This product holds up well during treatment time.

Date of experience: September 7, 2022
Georgia
1 review
1 helpful vote
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I ordered clorox wipes and lysol back in May 2020. As of today, I have not received anything. Shoplet has sent out no communication to me on the length of their backlog or when I can expect my order to be shipped-which is HORRBLE customer service. At the time I placed my order, there was no indication that this order would be backlogged and the fact that they never thought to update me is shameful. When I called, I was told they have 90 days to fullfill my order or I can place a new one or cancel the exisiting one. Interestly enough, they charged my credit card once I placed the order. Why not charge me when you ship the items out? Looking at the recent views, this seems to be how Shoplet operates. BUYER BEWARE!

Date of experience: August 3, 2020
Alli H. Shoplet Rep
over a year old

We do apologize for the inconvenience. The reason for not receiving your order might be the item is back-ordered or canceled because the item is indefinitely out of stock. Since the pandemic, our supplier's priority for disinfectants, will always first be to process orders from the healthcare industry, first responders, government, and state agencies. We
Appreciate your patience and understanding and we will strive to fulfill your order as soon as we can.

Here at Shoplet.com, we are growing our system and processes to better assist you. We have a lot of customer service representatives that can answer your concerns as soon as possible. We extended our service hours from 8 am to 8 pm ET, Monday to Friday to better assist you. We just implemented a case system that can follow up on your concerns in 24-48 hours by email. We will be happy to assist you. Call customer service at 1-800-757-3015.

New Jersey
1 review
0 helpful votes
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Dress have always been as described. Delivery is very fast. I've used shoplet several times and will continue to do so. Saves me a lot of money versus Amazon.

Date of experience: May 22, 2019
New York
1 review
0 helpful votes
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I lost a package and instead they find they say to go to the police Nor the UPS or them took responsability to fibd a solution no one made a report no one worry no one returnt the items or the money a solution

Date of experience: February 8, 2021
Virginia
1 review
0 helpful votes
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Great Shoplet. I will purchase Again & again. They had exactly what I was looking for! Great price and it was right time delivered in they described. High recomended.

Date of experience: April 25, 2019

Overview

Shoplet has a rating of 2.2 stars from 300 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shoplet most frequently mention customer service, credit card and wrong item. Shoplet ranks 175th among Computer sites.

service
86
value
82
shipping
84
returns
27
quality
77