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Shoplet

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New York
1 review
5 helpful votes
Follow Brian C.
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Great product that is affordable! I love their AeraMax Air Purifier. One of the best products I have used. This is really good at my home office set up. Highly recommended.

Date of experience: April 13, 2019
New Jersey
1 review
0 helpful votes
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SCAM! LIARS! THIEVES!
February 9, 2021

This company is a SCAM!
I ordered a product for my baby, thought I was getting a good deal. I received the wrong product with completely different ingredients. I immediately contacted the company & they said they would send me a return label. I never received the label.
I must've called and emailed them over 20x! I've wasted hours of my life on this pathetic company!
Finally, I had to contact my credit card company and open a chargeback.
Do yourself a favor - DO NOT ORDER FROM THEM! THEY ARE THIEVES!

Date of experience: February 9, 2021
California
1 review
3 helpful votes
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I bought 22 packs of eraser through Walmart.com. But because Walmart.com did not have them in their warehouse, Walmart directed me to their marketplace Shoplet.com. When my shipment arrived, I only received 2 packs out of the 22. I simply called Walmart and they told me to go to my local school. Then I went down to my local store and was later told that Walmart can't do anything about it... I'm not sure why Walmart would allow their customer to shop at another market place on their website if they don't want to take any responsibility for what shoplet.com does. Now I have to deal with both party and it has been a horrible experience. How can shoplet miss 20 packs of erasers and just put 2 in a box. The quantity 22 was put on many labels... no one caught the mistake. In the end, if this doesn't get taken care of, I will never shop at Walmart or Shoplet.com ever again... they both have cheated me as a customer. Oh! By the way, I tried to return the 2 packs of erasers that was mailed, Walmart wouldn't take them back either... their associate stated that their computer wouldn't allow it.

Date of experience: November 16, 2013
New York
1 review
0 helpful votes
Follow Carol B.
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Shoplet has a every easy site to use. I created an account - searched for my items - put them in my cart - created an account - checked out. All in 15 minutes. Order arrived quickly with no issues.

Date of experience: May 13, 2019
Michigan
1 review
0 helpful votes
Follow Kante D.
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Great item and arrived on time. Reasonably priced compared to other sellers. These are perfect to pack and use for occasions like these and they have a scratch or need some tlc.

Date of experience: April 12, 2022
Georgia
1 review
0 helpful votes
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Refund takes forever!
November 10, 2021

One star is one star too many. I ordered goods several weeks ago that Shoplet shipped in three different packages. After receiving the first two packages, I checked UPS tracking for the third. It showed refused in the same city name as I am located, but a different state. I called and customer (no)service informs me that they have to wait until the goods are returned to their warehouse before issuing a refund! What if they never arrive back at the warehouse? I called Shoplet again today inquiring and was told the package had arrived back (14 days ago) but they were still waiting for the warehouse to issue a Credit Memo. I was also informed that it could take 15 business days for this to happen. Now they've got my money and the goods and they are in no hurry to make this right. Grrrr! She offered to reship the missing product after it has been processed by their warehouse but now it is below the minimum for free shipping. I asked to speak to her supervisor and was told that only one supervisor was on location and he was currently on the phone. She took my number and told me he would call when he got off the phone. That is now two hours ago and I am still waiting.

Date of experience: November 10, 2021
New Jersey
1 review
0 helpful votes
Follow Alexandra H.
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The website was clear and it was easy to find the part that I needed. The goods arrived promptly. Excellent service would definitely order from them again...

Date of experience: May 19, 2019
Utah
1 review
0 helpful votes
Follow Keith C.
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Fantastic service received the following day even though I purchased after the cut off time. Excellent communication & great service, I would recommend this company to anyone.

Date of experience: May 26, 2019
Utah
1 review
0 helpful votes
Follow Kaelan L.
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Shoplet was very user friendly and easy to navigate. Great service, great product. I will be back to Shoplet for all of my office supplies. High recommended...

Date of experience: May 31, 2019
Bangladesh
1 review
0 helpful votes
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Accurate description, ease to order, arrived quickly. Good product and service. Product as advertised and delivered on time. Cheapest price I could find on the net and a really speedy delivery...

Date of experience: May 15, 2019
New York
1 review
0 helpful votes
Follow Mroczenski K.
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Has a nice weight to it so it stays put. There are little rubber knobby things on the bottom to prevent scratching and slipping. Well worth the money I paid!

Date of experience: April 12, 2022
Florida
1 review
1 helpful vote
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I like the site
June 17, 2019

The site and product is very good. I also like the customer service. They were as advertised and received within the stated time frame. I will order again from Shoplet.

Date of experience: June 16, 2019
New Jersey
1 review
0 helpful votes
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All my experiences have been great. They are exactly what they advertise: products at great prices. I can't imagine how much money I have saved compared with buying from Amazon.

Date of experience: June 14, 2019
Illinois
1 review
0 helpful votes
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TERRIBLE EXPERIENCE. VERY BAD PRODUCT, and WORSE SERVICE
I ordered (4) 30x60 plastic laminates tops. Two of the tops arrived damaged. I returned them. It took a long time for them to come, pick them up and give me the money back. I reordered them.
The same tops that I returned came back in the same boxes! With the damages visibly repaired.
I payed full price for new product in perfect conditions not for damaged goods refurbished.
What they thought? I would not have notice it?
STAY AWAY FROM THEM

Date of experience: March 16, 2021
Kansas
1 review
3 helpful votes
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Order was never received so I called and a man cancelled my order and offered me a refund which has yet to happen. Now I can't even get anyone to answer the phones.

Date of experience: April 28, 2020
Alli H. Shoplet Rep
over a year old

We do apologize for the inconvenience. We are willing to assist you with your refund request in accordance with our refund policy.

Here at Shoplet.com, we are growing our system and processes to better assist you. We have a lot of customer service representatives that can answer your concerns as soon as possible. We extended our service hours from 8 am to 8 pm ET, Monday to Friday to better assist you. We just implemented a case system that can follow up on your concerns in 24-48 hours by email. We will be happy to assist you. Call customer service at 1-800-757-3015

New York
1 review
0 helpful votes
Follow Justin T.
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Shoplet has great prices on all the stuff that I need for my office. Got my paper, toner, and legal forms. Checkout was easy and the service was great. Everything came on time with no issues.

Date of experience: May 28, 2019
2 reviews
1 helpful vote
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I always know I can find any office product I am looking for on Shoplet at much better prices too. Their selection of office products can not be beaten.

Date of experience: April 13, 2019
Illinois
1 review
0 helpful votes
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Customer service is extremely helpful. They're extremely kind and also love products, and I've only had quick delivery and friendly service. I will use shoplet's for a long time.

Date of experience: July 8, 2019
New York
1 review
0 helpful votes
Follow Cheslik K.
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On time and as expected. Assembled very quickly and fits perfectly in my little office. The filing cabinet was very stable, has very nice material and easy to clean.

Date of experience: May 5, 2022
New York
1 review
0 helpful votes
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Great Product.
April 22, 2022

Great Product. Just what we needed. This product works as described. It leaves your clothes clean. It works great on stains and dirt without leaving a scent behind

Date of experience: April 22, 2022

Overview

Shoplet has a rating of 2.2 stars from 300 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shoplet most frequently mention customer service, credit card and wrong item. Shoplet ranks 175th among Computer sites.

service
86
value
82
shipping
84
returns
27
quality
77