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Shoplet

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New Jersey
1 review
7 helpful votes
Follow Rose B.
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Shoplet conducted a series of false transactions beginning on March 27,2020 when they confirmed my order. Shoplet continually falsified in writing what they informed me. They charged my credit card for my order, emailed that they delivered my order when they did not. When I emailed Shoplet to request my order status, they acknowledged via email receiving some inquiry from me, but failed to respond to my question regarding the shipping of my order. But Shoplet order department gleefully emailed me that my order had been delivered, when in fact nothing had been delivered. When I researched the tracking # on Shoplet web site, there was no information available. Several days later, still receiving no order delivery and still needing product I had ordered, I researched Shoplet web site only to discover eleven (11) days after Shoplet confirmed my order and product was available, charged me for my order, assigned and documented a tracking # (which turned out to not have product shipped on that number), I was very unpleasantly surprised to read (11 days later on April 7,2020) that Shoplet wrote "out of stock" on my account next to the items that were available although Shoplet emailed me that these same items were previously delivered. Shoplet just documented falsehood, after falsehood, after falsehood about the order they charged me for. Nothing excuses SHOPLET for engaging in DISHONEST BUSINESS PRACTICES especially since the items I ordered were confirmed by them to be available to charge me for and NOT required for hospitals and medical personnel..

Date of experience: April 7, 2020
Alli H. Shoplet Rep
over a year old

We do apologize for the inconvenience. Here at Shoplet.com we wanted to have all items delivered to our customer. Unfortunately, we have no control over the shipment while it is on course, might be lost or damaged.

We are growing our system and processes to better assist you. We have a lot of customer service representatives that can answer your concerns as soon as possible. We extended our service hours from 8 am to 8 pm ET, Monday to Friday to better assist you. We just implemented a case system that can follow up on your concerns in 24-48 hours by email. We will be happy to assist you. Call customer service at 1-800-757-3015.

New York
1 review
0 helpful votes
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Recommended
January 26, 2022

This item arrived as advertised and early! It is a great keyboard and mouse combo. I would recommend this.

Date of experience: January 26, 2022
Georgia
1 review
0 helpful votes
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Favorite item and seller
January 12, 2022

This is one of my favorite kind of calendar appointment books. I have been using this type for years. Size is just right.

Date of experience: January 12, 2022
New York
1 review
0 helpful votes
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These pens are great.
January 26, 2022

These pens are great. I am just learning calligraphy and they were recommended. I see why. This shipped fast and in great condition.

Date of experience: January 26, 2022
Philippines
1 review
0 helpful votes
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Great No Rinse Shampoo. On time and as expected. My hair feels like it has just been shampooed. It feels silky and clean.

Date of experience: March 31, 2022
California
1 review
0 helpful votes
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Appreciate Shoplet
June 18, 2019

Shoplet performs exactly as I expect them. Everything is context and Shoplet is right their on points. Appreciate...

Date of experience: June 18, 2019
Wisconsin
1 review
1 helpful vote
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The Worst Customer Service I have Ever Encountered
December 20, 2021

I am writing this review in hopes that I can save someone else from the nightmare of having to deal with this company. I ordered two file cabinets. They came in two separate boxes and showed up quickly. However, once I opened the packages it was clear no care had been taken to protect my purchase. The cabinets appeared as though they were dropped out of the back of a truck leaving the sheet metal crinkled. I reported the issue and just asked for a simple exchange since I still wanted the product. I was told to just return them and order new ones. So I start the return process which seemed like it would be easy at first. The next day I was emailed a shipping label. This is when things went downhill. The shipping label was only listed for box 1 of 1. When I asked for a second shipping label I was told I was wrong and that I should print the label and stick it to both packages. Low and behold when I show up to UPS they tell me the label is only good for one of the two items. So I send one out and request a second label. After multiple emails with no response I start calling the company. Each time I was told there was a mistake and that a new label would be sent within 24-48hrs. It never came so I had to call back over a half dozen times with the same result every time. I finally said I wouldn't get off the phone until I could speak with a manager. Suddenly they were magically able to send me a shipping label within the next 5 minutes. I then drug the second box back to UPS with the new label. Mind you these weighed 84 lbs and were a pain to continue to have to lug around. I get delivery confirmation for box two and two days later get a refund. They only refunded me for one of the two cabinets! I then had to call over a dozen more times and draft an email with a complete timeline of events and still have yet to receive my refund. I will now be trying to report the charge through my credit card company and report through the better business bureau. The only way I can describe shoplet as a company is totally unorganized, disinterested in helping their customers, and flat out incompetent.
Save yourself and order elsewhere!

Date of experience: December 20, 2021
New Jersey
1 review
0 helpful votes
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Shoplet has always delivered the items as promised, at a bargain price! Give Shoplet a try! Will continue again and again..

Date of experience: May 6, 2019
Indiana
1 review
0 helpful votes
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No! No! No! Wrong item
January 26, 2022

Spend $20 on a foot cycle for a stroke victim, got a 2$ plasic moisture stick for stamps? I assume. NOT a happy customer!

Date of experience: January 26, 2022
North Carolina
1 review
10 helpful votes
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"Shoplift"
March 6, 2020

Deceptive image, zero customer service, zero response to attempts to resolve, straight up "bait and switch ".

Date of experience: March 6, 2020
Alli H. Shoplet Rep
over a year old

Here at Shoplet.com, we are growing our system and process to better assist you. We have a lot of customer service representatives that can answer your concerns as soon as possible. We extended our service hours from 8 am to 8 pm ET, Monday to Friday to better assist you. We just implemented a case system that can follow up on your concerns in 24-48 hours by email. We will be happy to assist you. Call customer service at 1-800-757-3015.

Missouri
1 review
0 helpful votes
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Easy to use
May 19, 2022

Easy to use, perfect for the price. They're strong enough for the pizzas and are simple to put together.

Date of experience: May 18, 2022
Utah
1 review
0 helpful votes
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The dress I received were in excellent condition. Fantastic! Excellent condition! Reasonable price..

Date of experience: May 31, 2019
Georgia
1 review
0 helpful votes
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Good quality.
July 1, 2022

Good quality. Delivered on time. Actually helps keep the bowl clean. Not only that I have used this to different purposes.

Date of experience: June 30, 2022
Bangladesh
1 review
0 helpful votes
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Love Shoplet
May 14, 2019

Great service, even compensated me for a slight inconvenience A++

Very fast, reliable, and will definitely be coming back.

Date of experience: May 12, 2019
Colorado
11 reviews
5 helpful votes
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Terrible online seller.Don't buy anything from this place. I can't get them to stop sending me emails now.

Date of experience: May 9, 2020
Alli H. Shoplet Rep
over a year old

We do apologize for the inconvenience. You may opt-out from newsletter emails thought this link: https://www.shoplet.com/optin/unsubscribe/nf/1/email/
Or contact us to process it manually

Here at Shoplet.com, we are growing our system and processes to better assist you. We have a lot of customer service representatives that can answer your concerns as soon as possible. We extended our service hours from 8 am to 8 pm ET, Monday to Friday to better assist you. We just implemented a case system that can follow up on your concerns in 24-48 hours by email. We will be happy to assist you. Call customer service at 1-800-757-3015.

Florida
1 review
0 helpful votes
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I would recommend this company for purchasing all of those hard to find baby & kids accessories. The products prices are very cheap.

Date of experience: June 3, 2019
North Carolina
1 review
0 helpful votes
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Great selection
June 18, 2019

Shoplet has great selection, good prices, incentive rewards programs, fast shipping, and wonderful customer service.

Date of experience: June 18, 2019
California
1 review
0 helpful votes
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Very quickly, just as required. Would buy from site again. Great service. Always use and recommend them.

Date of experience: June 12, 2019
California
1 review
1 helpful vote
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Great site for finding out of products at super low prices. Very efficient company.
Shipping immediately.

Date of experience: July 9, 2019
Virginia
1 review
2 helpful votes
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Delivery was quick and cheap. Great service, price condition! I go here again to find my next purchase.

Date of experience: July 9, 2019

Overview

Shoplet has a rating of 2.2 stars from 300 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shoplet most frequently mention customer service, credit card and wrong item. Shoplet ranks 175th among Computer sites.

service
86
value
82
shipping
84
returns
27
quality
77