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Shoplet

How would you rate Shoplet?
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Pennsylvania
1 review
0 helpful votes
Follow Thomas C. M.
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Bait and Switch
March 9, 2024

This company constantly advertised sales on items that don't exist. I bought 8 rolls of cork and received only one, they refunded me without asking! I didn't want the refund, I want the other 7 rolls of cork! To make matters worse, they're STILL advertising the same deal weeks later! What a horrible company. I'm going to start emailing Amazon executives to let them know why this scam outfit is doing!

Still showing this on their Amazon listing.
Clearly you can see that I only got one roll of cork. My friend had a box sent to her that was big enough to hold 8 rolls and it had 1 roll banging around inside!
Date of experience: March 9, 2024
Georgia
1 review
0 helpful votes
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Will surely reorder
November 16, 2022

Nice paper towels for cleaning or just wiping hands. 1 sheet can get a lot of cleaning done. So glad I bought them they hold up very well when cleaning up spills or wiping down my counters. Great value especially if you like buying in bulk like myself. I will re order. Stay stocked up!

Date of experience: November 16, 2022
California
1 review
1 helpful vote
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This company does not pay their bills! They are a crappy company lead by an even crappier person, Tony Ellison. They sell cheap items, take your money and are rude. Tony is the worst to work with and is a scam artist! Buy from someone else!

Date of experience: September 28, 2023
New Mexico
1 review
0 helpful votes
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This is a must have item
November 16, 2022

This is a must have item. Quality and performance for your needs. Item was just as presented and exactly what I hoped for. This has been an organizational life saver. Easy to use, easy to find documents.

Date of experience: November 16, 2022
Texas
1 review
2 helpful votes
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I bought 5 boxes of the forks, take 23 days to ship to us, asking for return, they charge 25% restock fee
The problem is shoplet ship items super late, when i got it, i don't need no more, that is not the right, shoplet delay the orders 23 days, now they want charge 25% for return, that is ridiculous, no more shoplet
Don't buy anything from this stupid company

Date of experience: March 29, 2023
California
1 review
2 helpful votes
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The sander would probably be great if I could actually recieve it. Shoplet gave me horrible customer service from and Asian customer/ supervisor representative who actually hung the phone up on me. They give you false tracking info and cannot even get in touch with their shipping department. Do not buy fron shoplet. Was quoted 6-10 days shipping and at day nine still no current real tracking number. Stay away. Fraud alert.

Date of experience: June 14, 2023
North Carolina
1 review
2 helpful votes
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SHADY at best
January 27, 2023

When I requested a quote from the company and sent back the PO, after weeks of waiting on my items to arrive, I reached out to them. First, I was told that they didn't have my order. Then told that it's with the "net 30" department [accounting], then I was told that there's a hold up in shipping. Finally, after weeks of them being unable to keep a story straight, I decided to call them every day. Finally, they sent it, and subsequently, left 6 items off. When I contacted them, they initially acted as if they cared. Now they don't even bother to respond. SHADY, SHADY, SHADY company!

Date of experience: January 27, 2023
Illinois
1 review
0 helpful votes
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Bogus company
October 21, 2022

They don't know about their inventory, I had spent one hour on their website and ordered about 1000$ merchandise, today I received a message that they don't have the merchandise, it's a online store and they don't know what
They have, don't trust them

Date of experience: October 21, 2022
Florida
1 review
2 helpful votes
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Be Vigilant
April 1, 2022

Only one star because order arrived timely. Nothing else was acceptable. Ordering was difficult. Prices changed during the ordering process which just complicated that process. Seemed as though prices adjusted so it was more difficult to qualify for free shipping.
Order was received as expected but an item was missing. No way to correct online. Called customer service, I was told item was out of stock and they would send a credit. The clincher, my order at there web site now does not reflect this item but rather an increase in the price of another item so the total cost would be the same as the original order. Confirmation order email reflected the correct pricing and items. I won't be buying from Shoplet again.

Date of experience: April 1, 2022
Oklahoma
1 review
2 helpful votes
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Cheats and liars
February 16, 2022

I am the primary purchaser for Southwestern Dermatology. Rakuten steered me towards some good deals on the Shoplet site recently. Unfortunately Shoplet cancelled my entire order "out of stock". Upon review of the items at their site, the items all had a huge price increase after and were listed as available to purchase. Shame on them!

Date of experience: February 16, 2022
New York
1 review
4 helpful votes
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My $2,400 order was processed and charged on 02/02/2020. It's been three months and NO response at all for numerous emails and phone call. The phone system does not work *******015. It is being disconnected automatically when I press any extension button.

Date of experience: May 5, 2020
Alli H. Shoplet Rep
over a year old

We do apologize for the inconvenience. We are willing to assist you with your refund request in accordance with our refund policy.

Here at Shoplet.com, we are growing our system and processes to better assist you. We have a lot of customer service representatives that can answer your concerns as soon as possible. We extended our service hours from 8 am to 8 pm ET, Monday to Friday to better assist you. We just implemented a case system that can follow up on your concerns in 24-48 hours by email. We will be happy to assist you. Call customer service at 1-800-757-3015

New York
1 review
0 helpful votes
Follow Ruth G.
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Shoplet's web site is easy to navigate. I needed some new toner cartridges for my printer. Set up a new account, placed my order and it came in 2 days. No issues. Got free shipping as well. Will definitely use Shoplet again.

Date of experience: May 12, 2019
Florida
1 review
0 helpful votes
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Good solid service
June 16, 2019

They have an incredible selection of dress including hard to find titles, their prices are great, and the service is superior! I love them! Items were received as ordered. Same as described. Good solid service.

Date of experience: June 14, 2019
New York
1 review
0 helpful votes
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Three-month calendars are exactly what I was looking for. I like to see future appointments and activities in one place. Received quickly. Actually arrived a day ahead of the date indicated. Very prompt.

Date of experience: March 24, 2022
California
1 review
20 helpful votes
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They delivered a partial but its been two weeks of waiting for them to complete my order. Sent emails multiple times, no responses. Phone lines are useless, can't even reach a real person to talk to. They should close, they're cheating people with this mode of operation. I'm thinking of escalating this soon,
Whether legal or law enforcement.

Date of experience: April 15, 2020
Alli H. Shoplet Rep
over a year old

Here at Shoplet.com, we are growing our system and processes to better assist you. We have a lot of customer service representatives that can answer your concerns as soon as possible. We extended our service hours from 8 am to 8 pm ET, Monday to Friday to better assist you. We just implemented a case system that can follow up on your concerns in 24-48 hours by email. We will be happy to assist you. Call customer service at 1-800-757-3015.

New Jersey
1 review
2 helpful votes
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WARNING - DO NOT PURCHASE FROM THIS COMPANY
August 17, 2023

We ordered an Oki-Data Factory original equipment toner cartridge for our Multi-Function Copier. Shoplet offered it through Walmart Marketplace. They played a bait and switch scam and instead of sending the factory original equipment ($57.77) they sent us a $10.00 knock off "compatible" (which if we would use would void the factory warranty).

We immediately called Walmart to file a complaint and Walmart is in the process of removing Shoplet's entire account from their marketplace. Since Shoplet used U.P.S. To play this "bait and switch" that constitutes interstate fraud and we have filed the appropriate complaint with the U.P.S. Fraud department to cancel their shipping account as well.

Shoplet's veiled attempt to explain their bait and switch fraud was to send us an email saying they are "sorry you were not satisfied with the item you received". Not satisfied? Really? The picture of what we received is attached.

If I could give them less than 1-star I would.

DO NOT BUY ANYTHING FROM THESE SCAM ARTISTS.

Date of experience: August 17, 2023
Canada
1 review
5 helpful votes
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Horrible service, customer service people very rude, extremely difficult return policy, was asked to return item in an outer box and they did not send it to me that way. Now I have to pay $20 for shipping, $15 re-stocking fee and wait 3 weeks for the credit.
I pay $50 for my item I may just sell it on craigslist and avoid all the difficulty. I will never recommend any of my friends or clients to purchase anything at Shoplet.Com
Too bad I have to give them 1 star, I wish there was a 0 star option. Very bad shopping experience, wish I read the reviews before making my purchase with this company. I wasted my time and money with them.

Date of experience: May 14, 2014
Georgia
1 review
0 helpful votes
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I love how well this works on stainless steel. It covers up fingerprints, and leaves the outdoor features with a shiny surface, which seems to repel the humidity. Smells awesomely clean and leaves the most satisfying streak free shine.

Date of experience: April 12, 2022
New York
1 review
17 helpful votes
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I would rate Zero if that option was available Took an order on line, charged my card and mentioned a delivery date and a ship notification email none of which materialized. In addition the listed phone number hasn't taken any calls for days. The do not respond to email correspondence either. Took the money and ran...
I which I had read the reviews before placing an order with this "company"

Date of experience: April 16, 2020
Alli H. Shoplet Rep
over a year old

Here at Shoplet.com, we are growing our system and processes to better assist you. We have a lot of customer service representatives that can answer your concerns as soon as possible. We extended our service hours from 8 am to 8 pm ET, Monday to Friday to better assist you. We just implemented a case system that can follow up on your concerns in 24-48 hours by email. We will be happy to assist you. Call customer service at 1-800-757-3015.

California
2 reviews
5 helpful votes
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Never received items. Call them numerous times and they stated they would credit me, but they never did. Finally after several months and many calls into customer service. I had to dispute the charges with my banks. Please do NOT buy from Shoplet. They do not have the products in stock. They will charge your card immediately tho.

Date of experience: April 22, 2020
Alli H. Shoplet Rep
over a year old

We do apologize for the inconvenience. The reason for not receiving your order might be the item is back-ordered or canceled because the item is indefinitely out of stock. Since the pandemic, our supplier's priority for disinfectants, will always first be to process orders from the healthcare industry, first responders, government, and state agencies. We appreciate your patience and understanding and we will strive to fulfill your order as soon as we can.

Here at Shoplet.com, we are growing our system and processes to better assist you. We have a lot of customer service representatives that can answer your concerns as soon as possible. We extended our service hours from 8 am to 8 pm ET, Monday to Friday to better assist you. We just implemented a case system that can follow up on your concerns in 24-48 hours by email. We will be happy to assist you. Call customer service at 1-800-757-3015.

Overview

Shoplet has a rating of 2.2 stars from 300 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shoplet most frequently mention customer service, credit card and wrong item. Shoplet ranks 175th among Computer sites.

service
86
value
82
shipping
84
returns
27
quality
77