I ordered Christmas Card with a personalized picture on one of their card stock Cards
They were delivered on time but was VERY DISAPPOINTED when they arrived.
The picture was dark and you could. Barely see one of the names on the card due to the light of the window in the picture.
Don't know if I'm even going to send them out.
Such a cute picture I used but just didn't turn out the way I hoped
Such a waste of money
I have been trying to get someone from Simply to Impress to call me back regarding a brand new credit card I used for the 1st time with them, the very next day there was FRAUD on this card. I am disputing charge with Visa, but I find it VERY SUSPICIOUS that NO ONE WILL CALL ME BACK FROM SIMPLY TO IMPRESS!
Absolutely atrocious. Ordered holiday cards 12/10 with what they said would be 2-4 day shipping. I paid for the return addressing and stamping to ensure they were there before Christmas. I received notification that my order was shipped 12/12. Therefore the latest they should have been delivered was 12/17. On 12/21 I logged into the site to see what was going on, and I noticed that the expected arrival date was 12/31... WHAT!? 16 mailing days AFTER THE "SHIPPED" DATE. I contacted the online assistant, who said that on her end the order was shipped 12/12 and that the 12/31 delivery must have been a mistake. I logged-in today to ask for a refund since today is the 10th mailing day they were "shipped," and now the expected arrival date is... 1/2/20! After the new year! W. T. F. Clearly the product was never shipped when they said it was. Thankfully they gave me a refund. Now I am hoping they can throw away the order before they ship them because I would rather send nothing than send the cards after New Years Day. Never again. Spread the word. This site is a SCAM. Oh and I would leave a photo below, but I don't have one to leave... clearly. LOL.
The card I ordered looks amazing and it was shipped after 1 business day. I ordered a card with gold foil and it looks great. I will use them for all future card orders.
Ordered graduation banner May 4th with an estimated delivery date May May 8th - May 13th. Guess what... today is May 13th, my daughter's graduation is tomorrow and NO banner! When I log in this is now what is says:
Production Time:
2 business days
Expected Ship Date:
Today: May 13,2020
Shipping Time:
2-5 business days
Delivery Expected:
May 15,2020 - May 20,2020
Called at 3:23 was on hold for 59 min 37 sec, hit 5 to be called back, time now 6:17 and no call! Save yourself the frustration and do not order from this company.
The Xmas cards said glitter did not have any. The return addresses were out of alignment. The 22 photo ornaments were out of alignment, no glitter as it said and the bright photo was faded.
I ordered Christmas cards. They came in the mail with horrible applied filters. Like my family had blue teeth horrible. They wouldn't fix it. Or refund my cards.
Do not use this company. They are unwilling to correct errors they made during printing. They say they will give you a 50 percent discount to reprint but it's barely a 30 percent discount.
I ordered very simple Christmas Cards on November 16th. Simply to Impress told me they would be delivered by November 21st. A day after they were not delivered, I contacted customer service and they said to wait a few more days. In between those few days I ordered some things from Shutterfly and they were delivered, again in those few days. I then contact customer service again who said they were still in the process of being shipped. I know this, I get a text every day saying they are being delivered later than expected. All they could do was offer a refund once it was sent back. So I've now waited over 11 days for cards, then when they eventually get here will have to wait another who knows how long until they are delivered and then even longer for a refund, so we're talking over a MONTH. They are blaming the slow shipping on Covid, I have had no issues with anything else being shipped from multiple other places; amazon, shuttefly, random small businesses online, sending out letters ect. Poor excuse and poor customer service from Audra P. Maybe if you order your cards in July you can expect to get them. I will NEVER order from this company again and I hope you consider looking elsewhere as well.
Simply to Impress? More like Simply to Disappoint! I ordered over 80 Christmas cards over a month before Christmas, and only 36 envelopes came in. The others, according to their terrible customer service reps, are coming in TWO DAYS AFTER CHRISTMAS. What a waste of my time and effort. Not only this, but the image quality is severely lacking, and the fonts they use are almost pixelated on the envelopes. Ruined our family's yearly tradition of sending out quality cards to our friends and family. Now I can't even send a card to my own father because they only sent me less than half of the envelopes. NEVER EVER buy ANYTHING from this company. They are a waste of your time and money, what a disgrace. The worst part? Since I only was able to receive half of my cards before Christmas, they offered a $27 compensation. Those envelopes cost a lot more than $27, and the fact that their customer service is THAT BAD is a reason alone to not buy from this company. It's sad that they don't allow for customer feedback on their website or show bad reviews. Simply to Impress is nothing more than a money grabbing scheme to ruin your family's tradition of a stress free and easy Christmas card experience.
Answer: I agree. It's a gamble. The first 2 years I loved the cards. This past year the card did not print well for some reason. If you need customer service to help you, it's a huge issue. I am sending back the cards and I used another company. I hope I get my refund with no issue. If I don't, I will just have to contact my credit card company which has had great customer service.
Answer: It's easy. You just won't get the result you may want, like sending cards to friends and family which inthr resin you used them.
Simply to Impress has a rating of 1.6 stars from 145 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Simply to Impress most frequently mention customer service, christmas cards and day shipping. Simply to Impress ranks 57th among Greeting Cards sites.