Ordered holiday cards with a picture on Dec 3rd, some got to recipients Dec 23rd, others will be after Christmas. When cards finally arrived they are VERY SMALL! Watch the size! Much, much smaller than Snapfish or Shutterfly. Quality of picture was just fair. Overall, terrible experience, bordering on a scam.
I made my first video for this company! They have not paid me, nor do they know I am reviewing them. I love LOVE this company! I've used Vista-Print and Zazzle for the past decade. But no more; totally sold on Simply to Impress.
They must've fixed the previous problems. I might not have ordered from them if I had checked. My sister loves them, so I gave them a try. A+!
Don't be fooled by the name. This was the card on the TOP of my stack I received. Others below it had issues too with damages. They did send a fast replacement, but still not impressed, and won't use them again.
We had a great experience! I loved the options available for front/back, number of photos and printed holiday messages. The photo we submitted was questionable quality and they fixed it for us! I'm definitely using them again next year! So very happy with how they turned out! (See photo to verify authenticity)
Ordered 2 sets of holiday cards. Both had horrific quality photos. The previews were clear and crisp. Yet the finished product was grainy. I will never use them again. Spent 400$ for terrible quality cards.
Do not order from this company. I proofed my card and the generic version came out instead.
So, my Christmas card was signed with someone else's names. I'm 100 percent sure it was not my mistake.
I called and got disconnected three times. Finally was able to speak to someone, took a half hour for them to tell me that they would give me 50% off my next order. Not replace the cards that were garbage. Not to mention only 4 days left to label and mail them. They took no part in making this error from their system right.
Do yourself a favor and order from Zazzle or Vista Print.
Oh where to begin! I took a chance on a sponsored ad instead of the usual shutterfly or vistaprint I normally use. Wow am I impressed. It was a very easy process to customize. The processing time and shipping was exceedingly fast and the cards are gorgeous. They even sent them in very nice packaging with 2 extra cards free of charge and a personalized thank you note. Wow! I will only use simply to impress for all my custom card needs! Opens my eyes to their other products. A+++
I ordered Christmas cards (picture of our 3 dogs) and paid expedited shipping. Was sent a family of 6 photo card instead. Waited on hold over an hour to finally get an agent to tell me she was sending it to quality control to review and that takes another 2-3 days. I should have listened to the reviews here and avoided this company.
Unable to find a physical address for the business, I sat on my order for two days before taking the leap. The order was placed a week before Thanksgiving and the impeccable package arrived days later—unexpectedly early enough for me to write in all the cards during the time off! About the design platform: no delays—yay! Limited designs yet beautiful layouts simplifies the task and is user-friendly. My final cards were on nice card stock, even-colored, full-bleed, and had clean die-cut edges.
Do not bother ordering from this company. Their customer service is the worst. My Christmas cards arrived torn on the edges. One was even bent. I submitted photos and had to call three times. It is an embarrassment as to how bad their service is and how little they appreciate repeat customers.
Answer: I agree. It's a gamble. The first 2 years I loved the cards. This past year the card did not print well for some reason. If you need customer service to help you, it's a huge issue. I am sending back the cards and I used another company. I hope I get my refund with no issue. If I don't, I will just have to contact my credit card company which has had great customer service.
Answer: It's easy. You just won't get the result you may want, like sending cards to friends and family which inthr resin you used them.
Simply to Impress has a rating of 1.6 stars from 145 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Simply to Impress most frequently mention customer service, christmas cards and day shipping. Simply to Impress ranks 57th among Greeting Cards sites.