website thubmnail of SkipTheDishes
How would you rate SkipTheDishes?
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Canada
1 review
0 helpful votes
Follow Anna M.
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Absolute Garbage! Just buy an instant pot man...
October 7, 2022

1. The drivers spilt your order delivery time many times with other orders and your food gets to you cold and unpleasant.

2. The support team gaslights you into believing that you are wrong when you try to place a complaint about an incorrect delivery or missing items.

3. The support team asks how you want your refund applied, but send you the skip credits before you can answer. This is their way of prompting you to either reorder your food but pay a new delivery and fee and tip, or come back to use up your measly amount of refunded credits.

4. The support team ends the chat on you when you call them out on their scammy behaviour or they straight up get into an altercation with you.

5. Don't get me started on the drivers delivering my food to the wrong house and yelling at me for not putting my complete address. They rarely read the instruction notes or read your complete address and if you live in a unit and your address also has a number in it, good $#*!en luck trying to get your food to the right unit. They never read past the first number to get to the unit number...

6. One order took so long to deliver because the driver grabbed more than one order and I legit made butter chicken and coconut rice 15 minutes into my order being on its way and was dishing food out for my family when the order actually arrived.

It's not a good thing when you have to make your own dinner while waiting for your dinner to get delivered cause your family is hungry and you're watching your driver go in the opposite direction of your house this is a cumulative complaint of about 3-4 years of absolute foolishness. I give up now; I'll just do pick up through the restaurant or slap a dish in my instant pot

Date of experience: October 7, 2022
Canada
1 review
0 helpful votes
Follow Krystal H.
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This company is terrible time and time again. They are incompetent. Will never use again. Out of all of the delivery companies thwy are the worst

Date of experience: September 15, 2022
Canada
1 review
0 helpful votes
Follow Willow W.
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Stole our money
March 23, 2023

Skip has refused to refund when they delivered to the wrong person and stole 40$ from me. Customers service refused to refund.

Date of experience: March 23, 2023
Canada
1 review
0 helpful votes
Follow Jason H.
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Awful client service
November 13, 2023

Once you want to write a review. Your order has disappeares. I wanted a picture of my order and they sent me a picture of a hand.

Date of experience: November 13, 2023
Canada
1 review
0 helpful votes
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Terrible service
December 19, 2020

Placed an online order when my order arrived it was wrong. When I told the driver this I was told my shift is over there is nothing I can do. DO NOT USE THIS SERVICE!

Date of experience: December 19, 2020
Canada
1 review
0 helpful votes
Follow Catherine H.
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I think you suck. You are never available
I'm deleting your app. Because you are never available. By

Date of experience: August 6, 2022
Canada
1 review
0 helpful votes
Follow Sergei K.
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Terrible business
September 18, 2023

I ordered a lunch for my 8 employees, order was not delivered and it takes me 40 min to contact the Sd.
Never again!

Date of experience: September 18, 2023
Canada
1 review
0 helpful votes
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Never again.
April 20, 2023

Thought it was great until driver left $40 of KFC in lobby for anyone to grab! Didn't ring buzzer at all. Lazy prick! Never again!

Date of experience: April 20, 2023
Canada
1 review
0 helpful votes
Follow Stu D.
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Rip off
August 15, 2021

3 orders in a row Skip screwed up. Useless and then on top of it do not take responsibility. So done with this debacle. Doordash 100% way better.

Date of experience: August 15, 2021
Canada
1 review
0 helpful votes
Follow Gordon R.
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Cold and late
November 12, 2022

Monitored driver deliver to others first so our food was cold and inedible. Get more drivers you unless company.

Date of experience: November 12, 2022

Overview

SkipTheDishes has a rating of 1.3 stars from 989 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SkipTheDishes most frequently mention customer service, credit card and wrong address. SkipTheDishes ranks 173rd among Food Delivery sites.

service
467
value
435
shipping
386
returns
400
quality
408
+384